Sofitel Krabi Phokeethra Golf and Spa Resort

David Mead

Lovely stay at the Sofitel Krabi. Many of the staff are amazing, Notably Luke the new Intern from Newcastle doing a great jol for a newbie. Pee another trainee giving great service at Breakfast and the pool diner. Sky for his amazing cocktails and always has the team laughing. Sem for being a great host at the pool bar and Bright who welcomed us on arrival after a long flight. Our favourite waitress Palmy was amazing at both breakfast and at the pool diner, always smiling and happy to help. She is a credit to your organisation. Finally to Focus helped us so much on the first night with ideas and suggestions for the week ahead. Some good choices in the resort with the lunchtime diner offering the best options. Was hoping for a little more local dishes in the Thai but the Italian did a mean pizza and Porchetta. Rooms were spacious very clean and great service from our brilliant housekeeper Lim who left us a lovely note and flowers each night. I would recommend getting a room with Club Milesime usage as it's a great team in there and happy hour is a nice relief after a hot day round the pool! It's in a quiet spot with a few local residents in walking distance and I would certainly recommend the Grab app as the likes of Ao Nang is only 20 mins away if you fancy something a bit livelier with the night market and music bars like the Full Moon Bar The GM seemed to be everywhere keeping everyone happy and a credit to his organisation and has built was appears to be a happy, efficient and customer focussed team.

Joanna Abbey

We had the most wonderful time at this hotel. It started with our wonderful welcome from Apple who is an absolute asset to your hotel. She is friendly, kind and so helpful. We also had a wonderful service from the lovely Gabbie who was also friendly, kind and always willing to help. The hotel was perfect from start to finish with every single staff member we encountered wanting to make our stay special. I emailed the hotel a month before we arrive as my husband was celebrating a special birthday and they made a lovely gesture in our room for him which was so lovely. We had a wonderful trip with the hotel to Hong Island and our guide was so friendly and knowledgeable, I’m just gutted I cannot remember his name as I also wanted to give him a special mention. Overall our stay was wonderful and I would 100% recommend Sofitel Krabi. Thank you again to Apple and Gabbie who made our stay extra special ❤️ they are true assets to your hotel!

Kriti Batra

Very nice property with a big pool, good and hygienic. Staff was very courteous, helpful and friendly. Breakfast spread was decent enough, they try their best to serve Indian food. Restaurant food was very good. Special mention to their dal makhani. Thank you Sao for being one of the best ever hosts and taking so many pictures of us all; Chef Mahavir for the amazing hospitality, food and the crispy breads; Luke, Pee, Ankit and the entire room service staff (all of them) for being so helpful. We loved our stay at Sofitel, thanks to you all. A couple of downsides: there’s no provision of complimentary still water with meals, and a cap on the number of water bottles in the room every day. You could possibly get water from the nearby 7/11 store.

Teresa Mead

We came away for a relaxing 11 day break. On arrival we were greeted with lovely staff booking us in and personally showing us to our room. Our room was lovely. After leaving our bags in our room we went to the bar where the staff were welcoming. Our stay throughout has been made more enjoyable by members of staff that went above expectations, giving time to get to know us, giving us recommendations and was a delight each day to see them, hearing them come together as a team, hearing them laughing and enjoying their work, which speaks volumes. All staff are amazing here but we did have our favourites! Our favourite waitress Palmy was amazing at both breakfast and at the pool diner, always smiling and happy to help. She is a credit to your organisation. As were Luke in the members bar, Lim in housekeeping, Sky and Sem in the pool bar

Francesca Penasso

Very high standards of customer service, from the transfers on high quality cars to the welcome in the impeccable lobby. The room was spacious and well appointed. The swimming pool was an oasis of calm (the cleanest pool I've ever seen!) set in manicured gardens. The breakfast was a delight, very high standards, especially on the patisserie, but I also appreciated the savoury selection with a good balance of local flavours, very interesting. We had the opportunity to take a trip to Hong island offered by the hotel's activities team and it was delightful! We visited the Explorer bar on several occasions, we appreciated the live music and crafted drinks and we had a celebratory afternoon tea there that was truly remarkable! Above all I remember the smiles and kindness from every single member of the team, sometimes anticipating our every need, a real credit to the general manager of this fantastic establishment. Well done!