Golden Sands Resort by Shangri La

Annisa Dharma

Room(s): ⭐️⭐️⭐️⭐️ I liked the rooms but they were a little small and cold. I think they should have more control over their room features. Service: ⭐️⭐️⭐️ The service was quite slow and at dinner they were gradual and sometimes got our orders wrong. It was okay, but not top notch. Location: ⭐️⭐️⭐️⭐️⭐️ The location was really well chosen because there were lots of trees and a really nice view of the beach. It was really easy to get to the beach and sea. It was also quite close to the city so if we wanted we could go there. Pool(s): ⭐️⭐️⭐️⭐️ I really liked the pools because there was an adult section but there was also somewhere where kids could go and it had a really nice atmosphere and there were lots of water slides and places to play for kids. Overall,(⭐️⭐️⭐️⭐️) it was pretty cool and fun but a little standard. It was also a little old(-fashioned)and not updated.

Mark Caval

Located about a 25 minute drive from Georgetown, this hotel has excellent customer service, check in and out were very quick. The rooms are very nice, we upgraded at checkin to an ocean view room, which was quiet and had beautiful views. If you stay on the roadside, not sure how the noise would be. The bed was huge but we found the pillows really soft. This is a great place for families, there are kids areas and pools, also fine for couples if you don't mind kids being around. The pool water be quite warm, could be due to the weather. Great food and drinks all around the pool area, cocktails, beer and everything else, plus 5 - 7 pm happy hour. There is a pool table but it is in need of a refresh, there is no chalk and the table surface could be updated. Buffet breakfast has a huge selection but much of the foyer area and dining area is quite humid and hot, they need more air conditioning around. The gym area is small but has all equipment you need to do a decent work out. Close to heaps of places to eat, water sports and the beach. The beach has washed away at the front but still accessible.

Benji Angie

Well hotel is next to beach, those like it will love it. A lot of kids, seems more suited for family outing. Room is definitely small and on the pricier side, breakfast not included even price is on high side. The lobby seems basic, hope they have more activities at night.

Jacob Ambat

Stay was poor. First day at around 6:30pm I was informed by the person at pool that there was no more towels. I had a little kid with me and I was told to walk with my kid to my room in wet clothes. Secondly my rooms had ants. Didn't expect this as this is my third time staying there and previous 2 times was really good. Anyway I don't plan to return at all to stay there. I believe 3 star hotels will have better service than Shangri-la.

Nithyan Chellapan

I didn't like 1 think about the hotel, the tiled floor, it's not carpeted. Otherwise, service is great. Location is great, beach is 2/5. But the pools are good. Enjoyed the slides, adult pool, the beach bar, kids pool. Rooms were comfortable. The staff were helpful and friendly, professional.