Lone Pine Hotel

pan xiao

Liked: 1. The breakfast is amazing! With a big variety of good food suitable for different tastes. We loved their fresh veggies & fruits, yogurt, and cheese! The eggs station was also very efficient. The hotel offers different kinds of coffee and tea, human-made and machine-made, hot and cold. 2. The room size is good, it feels spacious and well-structured. 3. The hotel's soundproofing is good and it is very quiet at night. Disliked: 1. The 'Tourism Tax', which is special to Penang, Malaysia, for the UNESCO Protected Heritage's reason, was not mentioned anywhere. The hotel only updates Booking.com for this information. Everyone who booked the hotel in any other way would feel 'surprised' by the fact that this is not included in the 'Government Taxes & Fees'. 2. The housekeeping staff at the hotel is definitely understaffed, and it always takes more than an hour to send something to the room. 3. It often rains here at night, so the balcony always looks dirty, especially the bathtub on the balcony, with leaves and sand blown in by the wind. But this bathtub has no shower head, only a fixed tap, so we can't actually rinse the walls of the bathtub. We didn't use the bathtub once in our 4-night stay. 4. The trees in the hotel were so tall that we couldn't see any sea view at all.

Pushkar Mishra

One of the most serene beach resorts I have ever stayed at! Excellent location, right where the night market starts. Rooms are big, views are stunning if you have a top floor room, and vibes are great! The pool is understaffed at times and it can be noisy at times due to events like weddings being hosted, but nothing unbearable.

Affendi Arifin

The room was lovely, truly relaxing with a beachfront view. Breakfast was pleasant, not crowded, and the staff were friendly. However, having a wedding right in front of the room at 7:10 a.m., complete with loud music and a booming emcee, was an unexpected and disruptive wake-up.

Golden Vagabonders

Loved our stay here. Location was excellent and the service was soooooo good. I’d 100% recommend. Our room was on the 3rd floor and overlooked the pool and ocean and even had a bath on the balcony. I worked from here for a week from about 6am to 1pm and was then able to head out exploring, eating and drinking each afternoon. Penang starts to come alive from about 7pm and this accommodation was in the best spot to explore.

Dewey Sloan

This is an outstanding boutique hotel. Very nice rooms, great views and location, good food attentive hospitality staff, nice quiet pool. The secret sauce to this hotel is the vibe and service. That starts from the top with one of the managers, Murali. She was attentive and very helpful suggesting things for us to do on our stay and providing arrangements. That filters down to all the staff. They knew our coffee orders in the morning and our drink orders at the pool. The cleaning staff took care of all our needs. Great local food is right outside the front door. I’ve been a Marriott member for over 35 years and I intend to make this gem a regular stop.