Lone Pine Hotel

haryany mohamad

We had a wonderful family staycation at this hotel! From the moment we arrived, the staff were warm, welcoming, and incredibly helpful, making us feel right at home. The room was spacious, clean, and very comfortable—perfect for a family to relax together. The facilities were excellent , plenty for everyone to enjoy without even leaving the hotel. Breakfast was delicious with a good variety, and the overall atmosphere was calm, peaceful and family-friendly. This staycation gave us the perfect break to unwind, spend quality time together, and make great memories. We truly appreciated the attention to detail and thoughtful service. Highly recommended for families looking for a relaxing and enjoyable getaway! Haryany Mohamad

Hasher Ummar

It's one of the calmer and more scenic properties in Batu ferringhi. The lone pine resort has a great location and well planned property. It's really relaxing compared to the chains and the European inspired architecture is refreshing as well. Great pools, scenic views and laid back vibes are great here. The service needs to really step up to make this a 5 star property as it claims, felt at many occasions the staff was just average, we had stayed at quiet a few properties in Penang and had come across most of the non responsive staff here. Perhaps it's the laid back culture. There are standout staff at the beach side bar and the valet who were truly helpful and stood out from the rest. Also the rooms are way too boutique to claim the 5 star tag and the food served is average as well across. But if you are looking past these highlights lone pine is worth recommending and a few days stay.

Sonia Leighton

Positives : lovely swimming pool, and nice view of beach and pool from the room.. Spa also good. Negatives:. We were woken every morning by call to prayer at 06:00!. Food menu was quite limited. More sun beds needed as you couldn't access the beach from the hotel.To be fair we just didn't like Battu Ferenghi, it was one long strip selling street tat. We much preferred George Town

K K

I really enjoyed my stay here. We were warmly welcomed by both the manager and the staff — everyone was incredibly friendly and helpful. The room felt like stepping into a mix of rustic and modern style, which I loved. The only downside was our downstairs neighbour — some kind of influencer, I think — who decided to have a loud outdoor “session” at 7 AM. Not exactly what you hope for on holiday, and it did wake us up. It seemed we weren’t the only ones; even the manager mentioned receiving several complaints about it. It was a bit windy during our stay, but that might just be the season. Otherwise, the location was perfect — the shopping street and food court are just around the corner, and everything is within walking distance. The breakfast was good, and the hotel restaurant served nice food as well. The beach, jet ski rentals and more are right there, and the pool area is absolutely lovely — perfect for calm, adult relaxation. All in all, a really nice stay. Would definitely recommend. And please try the freshly pressed apple juice — it’s amazing.

Aishah Mokhtar

For a hotel that was advertised as a Marriott 4-star property, this information is misleading. Room: The Sea View room was half-blocked by a large tree and overlooked a trash service area on the side of the hotel. Most of the furniture in the room was outdated and had not been upgraded. TV channels were very limited. Service: No one greeted at the entrance or registry. Most staff members lacked professionalism in hospitality service. Food: There was a limited variety on the menu for both in-room dining and the breakfast buffet. Environment: Most spaces around the resort compound seemed isolated and were not maintained for guests. Beachfront Access: Large trees had fallen down due to soil erosion, so beach access was restricted. Not one staff member informed us of this situation upon check-in or offered any complimentary services to ease the situation. Guests paid for supposed private beach access, but that is currently not the case. Location: Considering it is an hour from the airport and 30 minutes from town, you would hope for a beautiful retreat where you don’t have to go anywhere else. However, this is not the case for this resort. Overall: This resort has potential, but major upgrades need to be made regarding staff training and facility maintenance. Otherwise, the price should be lowered to fit the current condition of the resort.