Hard Rock Hotel Penang

Mery Ong

We stayed in the Rock Royalty room, which came with lounge access. We really enjoyed the cocktail hour, though the food selection and quality could use some improvement. The lounge service was excellent — staff were always very nice and smiley, which made the experience even more enjoyable. The breakfast at the main restaurant was decent, but not the best compared to other 5-star hotels. This hotel is fantastic if you’re planning a family getaway with kids, there are children everywhere, and the vibe is very lively. However, if you’re a couple or just looking for a quiet escape, this may not be the best choice. The Hard Rock Café was full of energy and had a great vibe. That said, on Saturday night the live band was so loud that I couldn’t stay inside for more than a minute, something to keep in mind if you’re sensitive to noise. Overall, a fun and energetic place for families, but not ideal if you’re after peace and quiet.

jerry hickman

When traveling with kids this is a great hotel. Swimming facilities are excellent and it has direct access to the beach. We stayed at one of the family rooms on the ground floor which was great. Not the biggest room but the kids had their own private little area. All very neat and clean. Staff were great especially during breakfast at the restaurant. Location is excellent if you just want to hang around the pool and beach. There are also some restaurants at the beach within walking distance. Also the night market is within walking distance. If you want to visit the more historical landmarks in Georgetown then you need to take a taxi which can take up a lot of time because of traffic.

DR SG

Hard Rock Café Penang truly exceeded all our expectations from the moment we arrived. The welcome was warm and genuine—every staff member was proactive and full of energy, always ready with a smile and eager to help. Whether we needed extra recommendations for local attractions or a quick refill at the juice bar, the team anticipated our needs before we even asked. The rooms were spotless and thoughtfully laid out. Fresh, fluffy towels awaited us on arrival, and the bathrooms sparkled—so clean it felt like a brand-new suite. There was plenty of storage space for our luggage and belongings, which made unpacking a breeze, and the beds were incredibly soft and comfortable. We slept better here than we have anywhere else in recent memory. Breakfast each morning was a delight. The buffet was vast and well-organized, with live-cooking stations offering everything from crispy local pastries to made-to-order omelettes. Healthy options and fresh juices were all perfectly managed, ensuring there was something to please every palate. For families, Hard Rock Café Penang is an absolute playground. The kids’ area kept our little ones happily occupied, while the beach—just steps from the lobby—provided endless fun for everyone. Parasailing, paragliding, jet skiing, and banana-boat rides were all available through highly trained instructors who emphasized safety at every turn. Parking was the least of our worries thanks to the ample, secure spaces on-site, and we always felt completely at ease under the watchful eye of the hotel’s top-notch security team. In short, Hard Rock Café Penang combines stellar service, superb accommodations, and a thrilling array of activities to create a truly unforgettable stay—for families, couples, or solo travelers alike.

Mohammed Alshammari

Nice 5 star hotel. Rooms are clean. Nice lobby .And good quality of food. Price of food at the hotel is a bit high compared to the same level of nearby hotels Large pools. It’s a Family friendly hotel : there is a fitness club and a play area and a kids club . There are slides in the pool for kids and adults as well. Nice breakfast. Beach is not private u can access the beach but it’s for public

Shamsul Rahman

Had a wonderful stay at Hard Rock Hotel Penang. The room was comfortable and well-maintained, the staff were extremely friendly and helpful, and the atmosphere was lively yet family-friendly. My kids had an amazing time, and we were very happy to celebrate a birthday here. Highly recommended for families!