Four Points by Sheraton Manhattan SoHo Village

Michael Greenberg

The hotel is in a decent location. It has an unloading zone to park while you check in. the lobby has a small bar which was nice. The staff was friendly and helpful. The big problem is that the walls are so thin that you can clearly hear other guests talking in their rooms and in the hall making it impossible to sleep. On top of that, you hear honking all night mixed with sirens which is probably normal for NYC. The hotel has a through wall air conditioner in each room which makes enough white noise but there is no way to keep the fan running once the desired temperature has been reached. The bathroom was nice looking but the drains were partially blocked. Water pressure was excellent. There is no underground parking but there is a garage 3 blocks away which was convenient. All in all, I expected more for the price we paid.

Y J

I would like to express my disappointment with the service I received during check-in at your hotel. Despite waiting in line, I was overlooked while the staff member assisted the person behind me. When I mentioned my presence, there was no apology, and I felt unwelcome. Additionally, my request for an early check-in on a higher floor was disregarded, and I was assigned a room on a lower floor. This experience was extremely disappointing and not reflective of the level of service I expected from your establishment.

N G

Great room for the price but a couple of things....the bathroom door in our room was transparent. A nice touch if you are creepily obsessed with all of the details of the person you are sharing the room with. Not so great for the rest of us. Best part, if anyone had to use the bathroom at night, the e tire room was lit up like Times Square for the duration. Otherwise, very decent place to stay for the price.

jeffrey sodikoff

The location of this hotel is perfect. It is clean and quiet and You can walk or Uber anywhere. That's why we chose this hotel over the Times Square locations where it's noisy . Unfortunately, the King bed room was so small that it practically took up the entire room . Since it was cold outside we kept on the wall heater, which was noisy and suffocating because the room was so small. It was like they installed a king size bed in a sauna room. The bathroom was very tiny also. You had to go into the basement to fill your ice bucket. There was No refrigerator in the room either. In Summary, if you travel a lot like we do and are used to large , comfortable rooms the this is Not the place for you. We used our Marriott Bonvoy Points and we thought this would be a good deal. Big Mistake!

Dave Griffiths (Griff)

I would have thought the hotel would have realise that with two young kids in tow, a room on the first floor, directly above the incredibly loud restaurant would not have been a good idea, but that's where they put us. Loud thumping bass until just gone midnight. Had it not been for the noise, the hotel is actually pretty good. The location is great. Rooms are neat and tidy. Although we had blood stains on our sheets, which we complained about, only to have spare sheets just handed to us by housekeeping. So that's the reason for the 2 star review.