Holiday Inn Manhattan 6th Ave - Chelsea

T LQ

1st at all during check in is a bad experience for us. Waiting for the queue is alright. When it’s our turn is entertain by a old guy who looks like a big boss. Just Asking a question , answering very rude and impolite way cause us not thinking to ask anymore. As a service line how dare you talk to the guest he should take for further training. Waiting Elevator is the most tough part , the elevator was old and slow the hotel only have 2 elevator !!! and share with the cleaner. We met the housekeeping time 1 of the elevator was used by cleaner only 1!!! Elevator for guests it was really unpleasant. That’s the only good part is the room AC is function well and comfortable temperature. And the housekeeper was good service and arrange our pyjamas and bedsheets neat and tidy on the bed.

NGÔ HUY

Pros: The hotel has been remodeled, so everything looks pretty nice. A king-size bed is just enough to fit two 6ft adults comfortably. The room is small, but I don't think it's a significant disadvantage since this is NYC (we still had enough space for two large suitcases). The location is very good, right in the center of the city, but on a smaller, less busy street, and subway stations are just a few blocks away. I did not have any problems with noise either from the street or the AC. The bathroom is small but clean and has enough amenities for a 4-night trip. Check-in/check-out was smooth and fast. Cons: There are two small elevators (barely fit 5 people WITHOUT luggage), so guests might have to wait during peak hours. The microwave and ice machine were on a different floor, which was quite inconvenient. Overall, my stay here was a pleasant experience. I think this hotel is a considerable option in this price range.

Aries Ramirez

While the rooms here were fine and the location is great, the service here and the quality of the stay was quite difficult. What they say about the elevators is true, and this can often lead to waits of up to ten minutes. Appreciated the front desk workers and elevator staff for trying to get it going as quick as possible, and it's definitely not their fault it doesn't work. Just sucks when you're fighting to get up or down 20 flights of stairs on one semi-working elevator.

Yvonne Lowry

Stayed here before and returned as the hotel is spotless clean. It’s a good location. Rooms are reasonable size for New York and staff are lovely and friendly. Special mention to Destiny on reception for remembering my name from check in and going out of her way to check in any time I walk through reception! Also she never seems to be off 😂

Suhanya Patel

Booked this last minute after a horrendous experience a few weeks ago at Truss Hotel (aka Trash Hotel). I feel this Holiday Inn is underrated and exceed our expectations. Current elevator issues but most of the guests have taken this in good humour and it has been a bonding experience! It isn’t the fault of the hotel and they were trying to fix it ASAP. Good location. 3 blocks from 23rd st subway and 5 blocks to Penn Station - so easy access for airport. Nice staff. Didn’t eat breakfast there. Luggage storage looked a bit disorganised but we got our bags back OK. It’s NYC so the rooms are smaller and the bathroom is even smaller - completely expected and fine. Clean. We are grateful the staff let us check in early & waived the early check in fee (as we are IHG members). We had a young child with us and he really needed a rest after landing early at JFK. We will never forget this hospitality. We were pleased there was complimentary coffee and water in the lobby too. Would definitely stay here again and wouldn’t hesitate to recommend it to others.