Holiday Inn Express New York City-Wall Street

Jo Maldonado

Overall this was a great experience. Nikki (the lady at the counter) made my experience extra special, she had an amazing attitude the whole time and offered a lot of accommodations and recommendations when we needed it. The location of this hotel is also great. I was able to use multiple train stations nearby to arrive at the hotel late at night and during the day, which is specially important if you are visiting NYC. The traffic can be ridiculous so being able to take the train to avoid it is extremely helpful. The place was clean and well maintained, except one night when the elevator wasn't working for 45 minutes! Breakfast is a money saver though don't expect anything fancy. I was able to eat oatmeal as a healthy option.

James Tomy

We got a good deal on this hotel booking via Booking.com We’re a family of 4 and got the double room with two double beds. The room is extremely cramped, having two beds in the room leaves no space to walk around. There is also limited storage space for bags, coats and suitcases. The room is dark too, very little room lighting. On another note, the staff were brilliant. Kim at the reception is bubbly, helpful and very friendly. She really made our stay pleasant. The breakfast was ok, repetitive with not too many choices. The breakfast staff were also very helpful, sadly, didn’t get their names. All in all a great option with the subway lines close by.

Nathan McAlister

Mixed Experience at a Tourist Hotel Near Wall Street Kim at the front desk was exceptional during Sunday check-in, patiently working through the Groupon booking process despite being unfamiliar with the system. However, several issues marred our stay. The hotel initially charged my card over $1,700 before releasing and refunding the amount—an unnecessary hassle. During my shower, the tub overfilled due to a clogged drain filled with debris. I requested maintenance, but the houseman who arrived spoke limited English and left without addressing the problem. More concerning, a housekeeper took an over-the-counter sleep aid I’d left with my prescriptions. Management waived the destination fee but provided no explanation for the missing medication. Reaching the front desk by phone proved nearly impossible—the line was consistently busy. On the positive side, the room itself was decent and the hotel was clean and comfortable. Street noise was noticeable but expected in New York. The complimentary breakfast offered standard hotel fare: bacon, eggs, turkey sausage, pastries, cereal, and juice. Bottom line: If you stay here, secure all personal items—including medications. Also note they don’t stock disposable razors; I had to walk to their sister property, The Indigo, to get one. You get what you pay for with discount bookings. Lesson learned.​​​​​​​​​​​​​​​​

Ravi Aharodia

I stayed at the Holiday Inn Express New York City-Wall Street for 2-3 days and had a fantastic experience. The buffet breakfast was truly exceptional—the sausage links, pancakes, and coffee were absolute show stoppers every morning. The hotel was very clean, and the staff was responsive and kind throughout my stay. A special shout-out to Destiny at the front desk who was incredibly sweet and accommodating. She kindly extended my checkout time without any issues, which made my departure much easier. The hotel’s prime location made it very convenient to commute, with easy access to the subway and walking distance to Wall Street, the 9/11 Memorial & Museum, the Oculus, and other iconic attractions. I highly recommend this hotel for anyone visiting Lower Manhattan seeking comfort, great service, and a convenient location.

Brandon Savery

Avoid if possible. Plumbing is loudest I have ever experienced. Room cleaning is hit or miss (you need to ask). Hot water for shower is also hit or miss. Front desk guest service team are pleasant. Breakfast variety is good. Street noise is also amongst the loudest I’ve experienced. But location is great.