Four Points by Sheraton Manhattan SoHo Village

Janet Stiles

We really enjoyed our stay here. The location is perfect. You are literally close to everything. Hudson River only blocks away, little Italy and Chinatown, great museums all within walking distance and close enough to Chelsea's Market as well. Safe area with lots of shops and restaurants to explore. The service was fantastic, they went out of their way to allow us to check in early, we didn't get the city view we were looking for but we enjoyed our stay and the rooms were very clean. There is no lounge however there is a great restaurant attached and complimentary coffee in the morning. This is a great place to stay.

Richard and Lloyd Carper-Running

The entire front desk staff was very friendly. We were scheduled to leave the day of the blizzard and our flight was obviously canceled. The team assisted with extending our stay and got us the best rate. I only wish they had a better option for food onsite. It was difficult to find restaurants open during the big storm.

Miles McQuiggan

A wonderful surprise! We decided to try out a new part of town for our most recent visit to the city and are glad we found this Four Points. The staff - front desk, housekeeping, and all others we interacted with - were great. The room was reasonably sized (including a bathroom that made you forget you're in New York). Walkable to so much great food, coffee, shopping, and the subway. Will keep on our list for the future!

Tracey Khan

Not all that impressed. Stayed for 5 nights over the New Year. Now, I don't mind paying a premium for New Year which is what we did but I do still expect the same service, nothing more. Our room was tiny which is too be expected in New York, but nobody cleaned it for 2 days. I had to ask at reception for it to be done, it was done that day. Same with my parents room but unfortunately theirs wasn't cleaned, very disappointing. One thing that does really annoy me is when you book a room for 2 adults and 2 children and they don't cater for the 4 people. 3 towels, 2 bottles of water. Why? Our room had a massive problem with the pipes vibrating as well, so loud it kept us awake. We were told by reception there's nothing they can do but they sent the mechanical guy up 2 nights to try and stop it anyway. It did stop after a while but very frustrating On a positive note it was nice to go downstairs in the morning and grab a nice coffee to leave with.

Freek Markslag

A big thank you to Christopher at the reception! I have stayed at this hotel twice before and always enjoyed it. Unbeatable location and value. Unfortunately I got a bit unlucky this time with a room that was very noisy due to an AC being very close to the window from another building. Christopher immediately stepped in and accommodated. He ensured I was able to switch rooms for the remainder of my stay. The rooms are good size for NY and clean. Have a big TV and plenty of storage space. Will definitely come back again in the future.