Aguas de Ibiza Lifestyle and Spa

Debora Polo

We’ve been here for 5 hours and our room is still not ready. We contacted the hotel in advance to inform them we would be arriving very early, since flights from Frankfurt are constantly being cancelled and rescheduled for 5 a.m. They said they would do their best, but we haven’t seen any real effort from the staff to speed up the process. Only two receptionists have been friendly — all the others have been rude and unhelpful, giving us no information. The staff at the restaurant by the pool, however, have been lovely and the food is delicious. We are here with two children, and I’ve already seen many other guests complaining. Lots of people are waiting around the pool with no idea of what’s going on. Ibiza has many wonderful hotels with impeccable service. Don’t make the mistake of coming to this hotel. It’s definitely not a 5-star experience! It’s a shame, but this hotel has serious management issues and is simply not worth it.

Celine Hänni

Hotel is very dated. Furniture is worn, a/c not strong, ceiling in corridor badly water damaged, some items broken. Pools are good with kids. Sand by the pool is not convenient. Rooftop pools are nice but decking gets very hot. Service generally ok but lacking communication between teams. Our kids bed wasn’t setup although we asked 3 times during the day. Not to 5 star standards but probably priced accordingly. Location is convenient.

Marius Bjønness

I found the hotel to be a fantastic hotel. The rooftop restaurant is an experience of its own. Despite stiff prices, we ended up eating there three times during our one week stay. The breakfast is amazing, and given the number of rooms, how the breakfast restaurant experience never felt really crowded, I don't understand. We got into the routine of heading out to the ocean to snorkle after breakfast, just to get out of the compound. It is close and beautiful. Many restaurants are withing walking distance from the hotel. We were a family of two adults, and a 15 years old and a 12 years old, and we had to make some adjustments to ensure kids' privacy when in the bathroom and shower. Apart from that, it worked well to sleep 4 in the same room.

SP-Jones

Although there were a few areas in which the maintenance of the building seemed questionable, Aguas de Ibiza proved to be leagues above any four star hotel. Staff were extremely understanding and conscientious when considering the quality of our stay; when we expressed personal discomfort with the room we were given, staff made us feel extremely validated and worked to give us a top quality experience. Contrary to some previous reviews, the hotel is definitely worthy of five stars! One of the most beautiful hotels in Ibiza.

khoo office

Literally next to the Marina, the price od this hotel is way way expensive. The staff are overworked. The hotel rooms are good size, mine had a balcony, nice but dated. The shower is see thru with adjustable blinds. Its a bit weird. The sink design is fancy but not practical. There is a toilet and bidet. The breakfast is the best! Excellent variety of everything. You can order from their menu on top of the buffet. You can sit indoors or outdoors. The spa is nice but definitely dated. The location is walking distance to the marina, easy to access the restaurants on the marina, great for a stroll.