7Pines Resort Ibiza

David Miller

During my recent stay at 7pines, I was captivated by the breathtaking scenery that surrounded the property. Nestled in a picturesque location, the hotel offers stunning views of rolling hills and a serene, tranquil environment that is perfect for relaxation. The natural beauty of the area is truly remarkable and provides a peaceful retreat from the hustle and bustle of daily life. However, my experience was marred by the abysmal service I received throughout my stay. From the moment I checked in, it was clear that customer service was not a priority for the staff. The front desk personnel were indifferent and unhelpful. The issues continued with the housekeeping service, which was inconsistent and often left much to be desired. On several occasions, my room was not properly cleaned. It was frustrating to deal with such a lack of professionalism and attentiveness. However, my stay was marred by an unexpected and frustrating incident at checkout. Upon receiving my final bill, I noticed a charge for minibar consumption that I did not incur. I had not used any items from the minibar during my stay, so I was quite surprised to see these additional charges. I immediately brought this to the attention of the front desk staff, hoping for a quick resolution. Unfortunately, the response was far from satisfactory. The staff insisted that the charges were valid and showed little willingness to investigate the matter further. Despite my insistence that I had not consumed any minibar items, they maintained their stance and refused to remove the charges from my bill. After a while they did. But a day later they finally charged me. This experience was not only frustrating but also felt quite unfair. It overshadowed what had otherwise been a pleasant stay at the hotel. I left feeling disappointed and somewhat betrayed by the lack of customer care and the unfair billing practice.

Fernando Garcia

I was here last weekend and the views truly are breathtaking. We had a smooth reception check in process. We had a lady who was so sweet and helpful who had ties to DC and Texas which was huge plus and just helped make us feel so welcomed. Did I mention the views? Such a sight to see. Rooms were nice and property is nice as well. If this is in the budget, I would recommend.

Roxie B

A beautiful resort with breathtaking views of es verda from the pool. Rooms are more like apartments, they’re huge. Service was top notch. A guitarist at breakfast overlooking said view was a seriously nice touch. We ate at the Cone Club too and whilst the food and service was great - we shared a meal and both got very unwell within hours of eating which kept us up most of the night and wrote off half of our next day confined to our room. I informed reception but not sure how far this went. I’m sure we were just unlucky.

Vivien Kis

This resort is a Mediterranean dream! Surrounded by beautiful nature tucked away in the more tranquil part of Ibiza. I can barely find the words to describe what a wonderful stay I had with my friend. The staff is incredibly attentive, competent, well-trained and friendly. Each and every person was amazing but I would like to mention Jorriana from Peru, Veda from Guest Relations, Alejandra from the SPA and also Corinna at the pool bar. If management reads this, please give them positive feedback on their work because I’ve traveled a lot all around the world and these people truly stood out in terms of providing more than excellent customer service. The rooms were comfortable, quiet, well-equipped and just full of decadence in every way. The food was also top notch. If you are vegan, you will be on cloud 9 at 7Pines. I know I was! Highly recommend this place and I think the price-value relation is really really good, considering it’s Ibiza.

Ana Ferreiro

Genuinely a great place to enjoy a wonderful experience in Ibiza. SUPERB SERVICE (Teresa and also Carmen in Reception and Andrea in Concierge) and extraordinary enclave. Definitively a place to come back soon!! Bravo and Thank you!!