NoMo Soho Hotel

Antonio Pitocco

Just wrapped up a three night stay at Nomo Soho and overall, I found it to be a great hotel. This hotel offers a fantastic location, a friendly staff, and a delicious restaurant downstairs (the fish tacos for lunch were great and their avocado toast for breakfast/brunch is good too). Despite being in a corner Premium King room with an incredible view, I found that the state of the room itself could have been much better. The wear and tear on the walls in the closet, the base around the walls in the bathroom, and the overall wear and tear on the headboard and bed frame was shocking. The hotel itself is amazing but based on my experience and from what I've seen in other reviews, the hotel is in serious need of repairs. No refrigerator in the room was a little inconvenient for water and drinks but it wasn't the end of the world. Another thing I was surprised by was during my second day there, I ordered room service and was informed that "since it was coming from the kitchen, there would be a $6 delivery fee." Only reason this was strange was because the day before when I ordered food, there was no $6 delivery fee. Overall I had a wonderful experience and was pleased with how friendly the staff was whenever I called for room service or had a question. The check-in process was quick and easy. The daily room cleaning was great and very detailed. For me, the biggest draw to come back is the location and the service, the cosmetic issues should be addressed but overall, I enjoyed my stay.

T T

We recently spent three nights at Hotel NOMO. Overall, it’s a great hotel, and I would definitely recommend it. What I liked the most is the location – we chose it specifically so everything would be within walking distance. This was already our fourth trip to New York, and I believe this has been the best hotel choice so far. That said, there were a couple of things that left a small negative impression. At check-in, the receptionist greeted us with an extremely unhappy expression. Maybe she was going through something personal, but it felt like I was somehow at fault for her bad mood. On top of that, the first room we were given was already occupied by other guests. We had to return to the front desk to get another room. In the room itself, I noticed some wear and tear – scratched headboards, holes in the walls – it could really use some cosmetic renovation. Also, I was a bit surprised about the $150 deposit per night, especially since there was no minibar in the room. On a positive note, the rest of the staff were fantastic. The team at NOMA Kitchen were wonderful, and the bellmen were excellent – they helped us with transportation, taxis, and even with our child. In the end, despite the few issues, I truly enjoyed my stay and recommend this hotel.

Berhan Gökşin

The hotel is very clean and the rooms are cleaned thoroughly every day. The location is also great, close to everything we needed. We had a few minor maintenance issues during our stay, but the staff handled them quickly and were very attentive. However, we arrived around midnight for check-in, and unfortunately the staff at the reception didn’t seem very happy to see us, which was a bit of a negative first impression. Overall though, it was a comfortable and convenient stay.

S M

We have just returned home after a 6 night stay at the NoMo Soho hotel and we couldn’t fault the hotel or the staff. We booked a premium queen room and it was perfect, really big by NY standards and spotlessly clean. It was a corner room and the view from all windows on both sides was amazing. Great location for shops and restaurants On arrival we noticed the safe didn’t seem to be working, we spoke to reception and within a few minutes they sent someone up to fix this, service by both the reception staff and the chap who came to fix the safe was spot on - couldn’t ask for better customer service. All staff we met as we were coming and going were super friendly and helpful. A must, is having a drink or a bite to eat in the bar/ restaurant, really beautiful surroundings and a great way to relax after a full day of walking around the city. ( I wouldn’t say it was overly expensive either compared to other establishments in the area ) I’d definitely recommend this hotel and wouldn’t hesitate to stay again

Geneva “Martin” Easton

I stayed for a week with my friend. The highlight of my stay was the service and the location. I had trouble checking in, but the manager and the employees at the front desk were kind and patient with me after a long day of traveling, and even offered me refreshments. Once it was resolved, I was able to relax in my room stress-free. The location is also fantastic- it is near two subway stations, easily accessible from JFK and I was able to travel without stress and get food outside the hotel whenever I wanted. The view I had from the room I was in was great, so I highly recommend the higher floors in the building facing the city. The AC was also great during the hottest days of my stay. The rooms are a little worn- I personally didn't mind all that much, but if you're sensitive to visible wear on things such as the curtain or bedframe it may be something to keep in mind. Also, things like coffeemakers or fridges aren't provided. I don't drink coffee, but there was a free coffee station downstairs for those that do. Lastly, the showers are unique as they don't have a door. There's a glass pane to prevent water getting everywhere, but it's something to keep in mind when using them.