Magdalena Grand Beach and Golf Resort

Nichole S

I stayed here just for a night and I don't have anything bad to say about my stay at this hotel. The customer service was good and staff was friendly. We were welcomed with a rum punch each, which was delightful. The room was pretty clean and up to sufficient standards, although furnishings aren't brand new as expected, everything was functional. The breakfast buffet was good enough. The compound is beautiful and peaceful with pools, a large golf course, bicycles for you to use, as well as tennis courts. There is self parking, as well as an on- demand cart service to carry you to and from the lobby and your room instead of walking. I would stay here again.

Henna Inspire

Our room was so far away from the lobby. Rooms were average. No hot water in the bathroom. Safe didn’t work and the security people had to come fix it. Location is good and you feel safe in the hotel. No free water provided on daily basis. Continental breakfast provided which was basic but did the job. We had an add on for breakfast and was charged 225tt but not worth it to pay that much. We had access to ride the bikes but we did not take advantage of this. Afternoon tea was good- had the tuna sandwich which was delicious and we were greeted by the hotel cats. Ginger being our favourite. The timings for happy hour and afternoon tea are quite late.

claudia Paola Guerrero Gonzalez

A horrible experience, the hotel and rooms are old and decaying. The hotel throughout is dirty and the floors and steps are extremely slippery. You would find better food in jail. The service is extremely slow if you receive any whatsoever and provided with an attitude. Yes the hotel is ocean front but there is no beach. There is a pool but no pool service. The rooms are so dirty that roaches dare not to live inside. The shower had no hot water the safe did not work and the sliding glass door did not lock. The service is nonexistent !!!! The hotel is owned and operated by the Gov and the employees as well which might explain the attitude .

Kerron Nelson

Service was excellent, spent one night. Would recommend being told about the condensation in advance. Food was awesome. Was a good stay overall.

Nicholas

It’s definitely not worth the price anymore. I have stayed here many times over the years but unfortunately I was very disappointed during my stay at Magdalena Grand Beach Resort in October 2022. First of all, it needs general maintenance. But then they started painting the hotel these atrocious bright colours. It completely takes away the architectural style of the hotel. The air conditioner was not working in my room. The water heater in the bathroom was not working. The floors felt icky and slippery. The pool bar had no ice for my entire stay and drink options were very limited. The resort bicycles were unusable. My breaking point was when the pool had deflated pool toys floating around. When I asked if I can get another one they were unable to put their hands on a pool volleyball ball and was unable to get an air pump. When I went to the front desk lady was very unhelpful and unbothered by all the complaints I had. The manager was standing next to her and refused to assist me. The staff apart from the ones mentioned above were kind but they themselves were very frustrated with the state of the hotel and the unavailability of basic items that made their job difficult to do therefore making guests unhappy. The hotel refused to compensate me for the lack of basic amenities a hotel of that stature was supposed to provide.