Magdalena Grand Beach and Golf Resort

Aurelia Singh

I visited a couple weeks ago, prime time for the August vacation. This was the second time visiting in the past two years and it has been great, check in process with Krystal was smooth with a lovely welcome drink. (Doing all the little things, and even collecting our details for check in) Staff were very nice, and Diamond, specifically, who served us during breakfast was extremely helpful and very friendly! My only comment would be, when I was checking out - I requested late check out because my family had a late flight at 4pm. We reserved two rooms, and requested for only one knowing that the team had to clean for other guests. Staff who I spoke to at the front at the time of check out was a bit curt and did not hesitate to say no without a question of why we’re requesting late checkout. A bit rude, and fortunately for us, we had family with a couple other rooms that were checking later during the week. Other than that, the food was great and the pool was nice. The drive in through the golf course area is very scenic and a great plus for us as we used the golf course this time around!

Sharon Samuel

I love that it has a 24-hour pool on both sides of the place. The food was good. Just the restaurant was booked out, and we had to go with the buffet. Room service needs to dust the bed before making it up. Also, the few activities they had were fun for my girls. Had a great experience.

Nichole S

I stayed here just for a night and I don't have anything bad to say about my stay at this hotel. The customer service was good and staff was friendly. We were welcomed with a rum punch each, which was delightful. The room was pretty clean and up to sufficient standards, although furnishings aren't brand new as expected, everything was functional. The breakfast buffet was good enough. The compound is beautiful and peaceful with pools, a large golf course, bicycles for you to use, as well as tennis courts. There is self parking, as well as an on- demand cart service to carry you to and from the lobby and your room instead of walking. I would stay here again.

Letetia Superville-Barratt

Service was excellent. We took the breakfast and dinner package with our stay. The buffet breakfast was great. Dinner was great as well. Our dinner server was hilarious . The internet was a little slow in the room and they fixed it.

soonya baldeo

Booking: We booked 2 rooms and at the time of booking we asked for the rooms to be next to each other or at least close by. Arrival: Staff was friendly and welcoming however we were given rooms on opposite wings of the hotel (very far apart). When asked about the request I was told sorry, that is all that was available. No effort was made to see if that could be changed at the time. Bell boy: Our very kind and helpful bell boy took us to the first room. After taking our stuff up and seeing how frustrated I was that the other room was on the other side of the hotel, he asked if they didn't try to find you rooms closer together? I told him what was said at check-in and he said he will talk to the manager when he returns. Thanks to his help and the very kind manager on duty we got a phone call saying they will try to find us rooms closer together. Eventually we did get rooms on the same side thanks to this very helpful bell boy who took the time and effort to make our stay comfortable. 99% of the staff at this hotel try their best to make your stay comfortable with the resources they have available. Hotel needs some major maintenance work done on the washrooms. Everything was old and rusting. House keeping: Basic toiletries, towels and bin bags were not replaced after cleaning because of a seeming lack of resources. Cleanliness: Hotel was pretty clean and there was a lot of work being done around to give it a face lift Pool: They have a beautiful family pool and two 24hrs pool Wi Fi: Very slow and spotty