Nicholas Betts
Excellent hotel that delivers on its name. We had the perfect holiday in the most amazing peaceful location yet surrounded by fantastic services, food, facilities and the most hospitable staff who genuinely cared for our experience.
The pools are perfect with swimming lanes and separate areas for the kids. The beach is beautiful and expansive. The restaurants serve the most delicious food and service from Japanese, Chinese hotpot, buffets modern grill. For the first time apart from one night we eat in every single of our 9 nights.
The hotel is clean well maintained and is a credit to its management and staff. Everyone from the pleasant maid who made our room up and left stories for us on local culture, to the waiting staff, pool and beach staff, reserve rangers were so accommodating and dedicated to us having a fantastic time. By far the best hotel we have stayed in and we will be back. Thank you Shanghai LA.
Akshata k
Our recent stay at this resort was nothing short of exceptional. The resort is beautiful and well maintained.
The rooms were impeccably clean and tastefully decorated. The food served at the resort's restaurant was delicious, offering a variety of options to suit every palate.
The hospitality provided was truly top-notch; every member of the staff went above and beyond to ensure our comfort and satisfaction throughout our stay.
One of the highlights of our stay was the upgrade we received, which added an extra touch of luxury to our experience.
Highly recommend this resort, and we will definitely visit again!
Stanislav I
To be more accurate the rating would be somewhere between 3 and 4. The place is quite old and needs renovation, almost no guests go to the beach - I guess one of the reasons being a very wide sand beach without any paved trail (see the photo), so it is simply difficult to go to the sea and back. Maybe this is one of the reasons why the pool is overcrowded. And the level of service was far from perfect. You could wait for 10 minutes in the morning for a staff member to appear and let you in for breakfast, waiters don’t always know what exactly this or that dish is. We did like the stay overall, though. The food was nice even for the in-room dining. Kids young naturalist club was great as well
Abdul Darwish
Another amazing stay. Beautiful people and resort. Everything is perfect as usual. This is a great family resort away from the hustle of KK.
My wife and I had an amazing time. Thank you for making our stay memorable.
P GM
The most wonderful hotel. Quality of service has lowered since our previous visits and the nature reserve no longer has orangutans, however the variety of activities and location is wonderful. The ocean wing rooms are smaller than I imagined - I am sure the garden wing sea views are bigger as not so much space is dedicated to a balcony bath tub.