Gloria Bowden

We are glad we stayed at Anse Chastanet, BUT there are some major caveats that you should look into before booking a stay. First the good: the location near the base of the pitons is gorgeous, the sunset sail on the Susie Q sailboat was phenomenal, the secondary beach of Anse Mamin (a 10 minute walk away from the main beach) is stunning and quiet, the kayak excursion to the pitons was fun and challenging, and the service at meals was efficient and friendly. Now the caveats: most importantly, the unpaved road to the resort is absolutely appalling. We arrived at night in a rental car and it was a horrible experience - it took us over 20 minutes to go less than a mile and it was bumpy, steep and dangerous. If you have a bad back or neck or motion sickness, this is not the place for you. We didn't leave the resort or do any excursions outside of the resort because of the road. We will not come back here or try Jade Mountain because of the road situation. Second, the food is just OK. I am surprised at the good reviews of the food; it was fine but nothing special (and you are basically trapped there so have no alternative). Third, the best rooms with views are open-air and not air-conditioned. We knew this, so selected a beach room with AC. It was fine but nothing special. We selected AC over hot and buggy and glad we did but just know that you cannot get the best of both worlds here. Finally, there seemed to be a lot of paperwork and lack of trust of guests (waivers, signing for everything even when breakfast and dinner are included etc). All in all, it was a lovely place with some positives, but not a place we would return.

Steve Rebeiro

All staff friendly and could answer any question asked. They added personal touches and surprises every other day! Excursions and resort facilities were fantastic. Enough water sports and snorkelling areas. Food was fantastic with plenty of choices. Room spacious, clean and wonderful views of the pitons.

Adam Popovits

Just getting around to reviewing after having visited in October 2023 for honeymoon. Upon arrival, we were pleased to discover that our room was upgraded and we even had a choice of two different rooms. We settled with the room that has a large tree growing from the shower floor. While the room was incredible and breathtaking upon entry, we did miss the view of the Pitons. The shower also had a very slow drain, causing frightening gurgles in the dual sinks while draining. We knew about the open-air concept of these rooms, but were unprepared for the symphony of tree frogs throughout the night and the rude sun awakening us in the morning. The room did come with earplugs and eye masks, but nothing seemed to mask the glorious nature of Saint Lucia. The in-room amenities were plentiful and nearby water bottle filling station kept us hydrated. The espresso machine in our room was a favorite of ours, especially when paired with our handmade chocolate. Definitely take advantage of the shuttles to get around the resort. A couple of days walking the stairs and steps will have you hurting well into arriving home from vacation. Anyone that has visited Anse Chastanet via wheeled vehicle can tell you that the road leading to and from the resort is atrocious. After going out for one day of self-guided excursions, we decided to spend the rest of our time at the resort to avoid the road. Maybe this is a premeditated strategy to keep people at the resort, or maybe to keep the riffraff out? Either way, we found that with the rental car it’s best to go faster and get the drive over with. The beach was wonderful and the snorkeling area was impressive to say the least. We wandered over to Anse Mamin and were blown away by its seclusion and beauty. The food was pretty good, but nothing really stood out as overly impressive. The drinks were good, but we were confused why “craft cocktails” section is not included in the all-inclusive plan. It’s not really all-inclusive if you’re having to pay for alcohol. We did not realize this the first night and ordered more than a couple. Once we realized the next day, we asked around and got the same answer from all staff that those drinks will be charged to our room along with all other top-shelf liquors that we order. We did order more of the craft cocktails throughout our stay and expected to see them on our final bill, but no sign of them when reviewing the check out paperwork at the airport. We took the sunset cruise offered through the resort, which was delightful. However, this was also omitted from our final bill at checkout, which we didn’t notice as we were rushing to get to the airport. It wasn’t until a week later the resort emailed to say they were charging my card on file for the cruise excursion. Overall, the stay was good and we found out quickly why everybody raves about the service. The staff makes it a point to treat you like royalty. Our stay at Anse Chastanet was truly a unique, once in a lifetime experience that we will remember for the rest of our lives.

captain burks

Nick and Karolin have done an amazing job and their staff is the best! This was my second time to Anse Chastanet (the first was about 10 years ago). The location, the food, the service all are outstanding! Perhaps the best part are the people, they all care, are happy to help and go out of their way to make sure your stay is perfect. I will return again for sure - but I wont be waiting so long!

Ondra Mastik

Five star experience. I stayed in the hotel for one week, everything was perfect. I am giving only 4 stars though, because of the hotel policy to always having to stay in sight when borrowing a kayak / paddle board. I understand they might be concerned about our safety, but on the other hand I am an adult and I believe it's up to me to decide what is safe for me or not. If I knew they had this stupid policy, I would bring my own kayak.

Nivedya Ashokan

We stayed here for our honeymoon and it was magical! The views were spectacular and the open-wall concept was quite the experience. The staff were very attentive and professional. Landscaping work on property was wonderful and make sure to not miss their garden tour :)

Andy Cullen

Unique experience. Rooms are remarkable, with one side completely open, no windows or curtains, overlooking the Pitons. Completely private, room is not overlooked. Ours came with plunge pool, loungers, sofa, table and chairs. Bed was up stairs in separate area. Spacious bathroom at back. Food and drinks excellent. Service attentive. Free yoga classes (with Anson) excellent.

Ari Baum

Stop reading this review and book Ladera as soon as humanly possible. Having stayed at several properties in Saint Lucia, we certainly note that Ladera is more expensive than many others. What we found is that the difference in price is absolutely justified and then some. It should also be noted that the less expensive hotels are disproportionately worse, especially in terms of service. The people who work at Ladera are kind, generous, and thoughtful. We have traveled extensively to hundreds of extraordinary hotels and resorts around the world. Ladera is not necessarily the "nicest" or "most beautiful" but it's pretty close on both. But the adjectives to describe it do not exist. Stop reading this review and book Ladera as soon as humanly possible. Whatever the price difference is between Ladera and the next option(s) you are considering, come back and read this review.

David Wallace

This was by far the most breathtaking place I’ve ever traveled. The photos and the videos do not do it a true justice to the beauty of this resort or the island. The resort is unique and over the top. Everything from the food, views, service and amenities were all above our expectations. We canceled a lot of our excursions just to enjoy the room and resort. Very intimate and set up for couples, no kids, no large parties. It will hold a very special place is our heart.

André Marques

We came here just for lunch, so we can't comment on the rooms and facilities. However, this place is certainly beautiful! And the views from the restaurant are outstanding! It was well worth our visit (we came on a cruise excursion), the food was great and the staff very friendly. They also have a nice souvenir shop with good quality items.

Julianne Monday

We loved sugar beach, especially the staff! The food was delicious after the Pitons hike!!!! I want to shout out Torrin for giving us wonderful information and being so friendly to us on the walk down to the beach. He deserves 5 stars for his friendliness and kindness. We loved the beach and will definitely be spreading the word on how wonderful the staff was even to non-hotel guests. Get the plant based burger!!!

Matthew Lamberth

What an amazing place to stay! I woke up each morning and walked out my door onto a beautiful beach between the St. Lucia Pitons and then straight into the water for snorkeling. The reef and aquatic life was surprisingly abundant for being so accessible. The rooms were first rate as was the A/C. Dinner at the on site restaurants was excellent with first class wait staff and food. Breakfast was also very well staffed with a good selection and appropriate quality. However, the general staff during the day and for room service was less responsive and far slower than I would have expected for the price. The beach was not crowded at all while we were there. However, the beach is not particularly expansive, so I could see it getting crowded quick if a cruise ship unloads a bunch of passengers on a particular day.

Raymond Ruddy

With a lot of choices we decided to stay at sugar beach. A 4 day vacation all in was $12,000 We’ve recently been to Costa Rica and Arizona. The service in both was excellent. Here the beach service was very poor. It’s a public beach. We were hassled by beach vendors. Cruise trips dropped off hordes of tourists. Our beach wasn’t private. Beach service was pretty poor. Servers with attitudes or downright angry. I don’t mind paying for good service but see my photo. A side order of cauliflower is $38. Our food on the trip came to $2300. This place is a total rip off. For $3000 a night all in cost they could have done a lot better. Massive disappointment. We won’t be coming back. Ever.

Matt Ludwig

Almost everything was fantastic. Villa was beautiful, clean and luxurious. Staff was always extremely friendly and frequently went above and beyond. The only negative thing I'd have to say is Sugar Beach itself is frequented by other tour groups by boat and could sometimes get crowded from folks visiting for the day, especially around the snorkeling area. That said, you can go to the South Beach as a resort guest (and get a burger!). We can't wait to come back.

Catarina Liquito

Review of the Beach and not the resort. Not really worth it to go there just for the beach. The beach is small, super crowded with the people from the resort and tourists from tours, and not that amazing. The view of the two pitons is nice, but there are better beaches to go in Soufriere. The snorkeling is nice, but again, not worth it to go on purpose there, since you either have to go by car and pay a lot for parking 50$ or go by boat and also costs around 30$ per person

Michelle L

This resort has breath taking views, the rooms are truly exceptional. The resort amenities are limited, with a small beach. The focus would be spending time in your room & enjoying the peace & serenity. The drive in to resort from the main road needs work to be honest but once you arrive at the resort, it’s worth it. It is pricey though so be warned. Food was delicious.

Stella Heap

Clearly an absolutely fabulous place to stay. Attention to detail second to none to make my second visit very special. An amazing experience with everything thought of so that I don’t need to ask for anything. The food and service are both excellent and so good. Thank you so much for the whole experience and looking forward to coming back again next year. Stella

Doug Wilson

Jade Mountain....what can one NOT say about this place?! My wife and I went for our honeymoon after 6 months of marriage. I found this resort through many reviews and research. Money was not an issue for us, we just wanted a place we would never forget. This resort is one of the most beautiful places I have ever stayed and likely ever will! The staff, the location, the generosity and oh did I forget the food and activities! We reserved their "Moon" suite and upon arrival were upgraded to the "Galaxy" suite which is the top of the line suite with 2000 sq/ft of room. A beautiful space with a near 900 sq/ft infinity pool. We were greeted every step of the way. We arrived in luxury flying in via an optional helicopter ride to and from the airport. We were told is one of the sole private helipads on the island of St. Lucia. When I booked I paid for 6 nights and got a free night stay out of the deal. 7 luxurious days! We booked the all inclusive Total Romance package which included all meals, beverages and various activities such as sailing, snorkeling, massages, biking, scuba diving....I was so glad we went with this experience. The staff made it so simple for us to arrange everything. Imagine having a personal butler for an entire week trying to make everything super simple for you! The food was an incredible 5-star rated chef foodie lovers delight! 3 wonderful locations to dine in and savor the tastes of eastern Caribbean cuisine. We stayed over new years and the buffet style spread was so incredible. A fusion of Caribbean and Indian styles which blew away our taste buds! I recommend anyone looking for an escape to visit here and take in the culture and the peace of mind. I've never stared up at the stars and seen so many. The views are breathtaking! The staff are so incredibly friendly! I have nothing but countless gratitude for what our experience was like and how beautiful of a time we had that we will never forget! Thank you Jade Mountain for an unforgettable stay!

Ranks Reviews

Jade Mountain: where your bank account might take a hit, but your Instagram will skyrocket to celebrity status. This place isn't just breathtaking; it's where the horizon stretches its arms just for you and the views are so stunning, you'll wonder if Mother Nature herself is on the design team. Worth every penny? Absolutely. You'll feel like you've entered a secret level in life where everything is upgraded to 'wow'. If luxury had a middle name, it would be "Jade Mountain." Be warned: your friends might tire of hearing about it, but hey, jealousy is a green-eyed monster that doesn’t get to vacation here.

JANET LYNN Davis (Lynn)

January 2024 A very bumpy road to get there but it leads to paradise. All sanctuaries have a personal butler... no choice. They are lovely and so helpful. They book tours, deliver food to your sanctuary, answer any question and even go to the shop for you. Jade Mountain has just been voted 3rd best luxury hotel in the world. It truly deserves this accolade.