Autumnn Betts

My husband and I purchased a day pass at the resort for my birthday and it was awesome! It included lunch and other food as well as a drink package. There were also a few surprises from the staff. 😁😁 We got chairs and an umbrella and a server that gets your drinks and food. There is an incredible snorkeling area that is roped off but you can snorkel anywhere there. Thank you so much for offering the day pass - it was just perfect!!

Hannah Savage

We found Anse Chastanet with British Airways Holidays and booked the all inclusive package. Location: Beautiful location on the hillside with lovely views of the Pitons and sea. Enjoyed sunset views on our balcony in our room. One note to be prepared for the bumpy track to the hotel. We didn't find it too bad but could be troublesome for those who get car sick. I'd recommend asking the hotel to take the water taxi from the local town as they do provide this for a small charge and are happy to accommodate. Room: Our standard room was very spacious with great amenities. The molton brown products were lovely as well as the welcome rum drink and banana bread. The bed was very comfortable and we enjoyed our 'fact of the day' bedtime reading as part of the turndown service. Housekeeping was excellent throughout our stay and the hotel kindly gave us a bottle of prosecco for our anniversary. They left plenty of water each day in our room. We didn't have any trouble with mosquitoes but there was bug spray in the room in case. We are light sleepers so we made use of the ear plugs and eye masks in the room but it's lovely to fall asleep and wake up to the sound of nature. There was no air conditioning in our room but there were plenty of fans and found it was cool enough at night to have a good sleep. Food: We were impressed with the variety of food options and the quality of the food. Drinks, cocktails and wine were super! This is where the all inclusive package pays for itself as you can enjoy breakfast, lunch, afternoon tea and dinner every day. We enjoyed that they provided towels on the beach and you could put out a yellow flag to order drinks and food. Services: complimentary activies include yoga, chocolate and rum tastings, walks and water sports. We also paid to hike up the Gross Piton (a great climb but not for the faint hearted!), saw plenty of Dolphins and Sperm Whales on the whale watching tour and went on an escorted snorkle to the Piton. The snorkelling around the reef at the beach is also fantastic and we saw plenty of colourful fish, turtles, baby barracuda and sea snakes. Every morning and afternoon the beach attendants would come around with cool lemongrass towels and spray us lightly with a eucalyptus spray to cool us down. Much appreciated in the hot weather! I had am aromatherapy massage in the air conditioned spa which was very relaxing! Staff: Everyone was so friendly and made our stay comfortable. A big thank you to the girls at reception for letting us check out of our room later for our delayed evening flight. We were able to enjoy the beach for a couple more hours! We enjoyed meeting everyone and recommend the nature walk with Meno. Thank you all for a wonderful stay.

Lauren McCuen

My partner and I eloped to Anse Chastanet in November 2023, and it was an experience beyond our wildest dreams. From the moment we arrived, we were enveloped in the beauty and tranquility of this stunning resort. **Wedding Experience:** A special shoutout to Janelle, our wedding coordinator, who was simply the best. Her meticulous attention to detail and her vibrant energy made our wedding day perfect. Janelle answered countless questions with patience and ensured that everything ran smoothly. My bouquet was an exact match to the picture I provided, showcasing her strong attention to detail and dedication. Bernd, the photographer, along with Casey and the rest of the team, were phenomenal. They had an incredible eye for capturing the breathtaking scenery, resulting in stunning shots that we will treasure forever. **Resort Amenities:** The resort itself is a unique blend of luxury and local flair. The decor and food reflect the rich culture of Saint Lucia, providing an authentic and immersive experience. The service was outstanding, with staff going above and beyond to make our stay unforgettable. The food was incredible, offering a delightful array of dishes that catered to all tastes. The beach and water were stunning, with a gorgeous onsite reef perfect for snorkeling. The resort features walking trails and two beaches, ensuring that it never felt crowded. Overall, our stay at Anse Chastanet set a new standard for us. We cannot wait to return and relive the magic of this extraordinary resort. Thank you, Anse Chastanet, for giving us the wedding and honeymoon of our dreams.

Adam Popovits

Just getting around to reviewing after having visited in October 2023 for honeymoon. Upon arrival, we were pleased to discover that our room was upgraded and we even had a choice of two different rooms. We settled with the room that has a large tree growing from the shower floor. While the room was incredible and breathtaking upon entry, we did miss the view of the Pitons. The shower also had a very slow drain, causing frightening gurgles in the dual sinks while draining. We knew about the open-air concept of these rooms, but were unprepared for the symphony of tree frogs throughout the night and the rude sun awakening us in the morning. The room did come with earplugs and eye masks, but nothing seemed to mask the glorious nature of Saint Lucia. The in-room amenities were plentiful and nearby water bottle filling station kept us hydrated. The espresso machine in our room was a favorite of ours, especially when paired with our handmade chocolate. Definitely take advantage of the shuttles to get around the resort. A couple of days walking the stairs and steps will have you hurting well into arriving home from vacation. Anyone that has visited Anse Chastanet via wheeled vehicle can tell you that the road leading to and from the resort is atrocious. After going out for one day of self-guided excursions, we decided to spend the rest of our time at the resort to avoid the road. Maybe this is a premeditated strategy to keep people at the resort, or maybe to keep the riffraff out? Either way, we found that with the rental car it’s best to go faster and get the drive over with. The beach was wonderful and the snorkeling area was impressive to say the least. We wandered over to Anse Mamin and were blown away by its seclusion and beauty. The food was pretty good, but nothing really stood out as overly impressive. The drinks were good, but we were confused why “craft cocktails” section is not included in the all-inclusive plan. It’s not really all-inclusive if you’re having to pay for alcohol. We did not realize this the first night and ordered more than a couple. Once we realized the next day, we asked around and got the same answer from all staff that those drinks will be charged to our room along with all other top-shelf liquors that we order. We did order more of the craft cocktails throughout our stay and expected to see them on our final bill, but no sign of them when reviewing the check out paperwork at the airport. We took the sunset cruise offered through the resort, which was delightful. However, this was also omitted from our final bill at checkout, which we didn’t notice as we were rushing to get to the airport. It wasn’t until a week later the resort emailed to say they were charging my card on file for the cruise excursion. Overall, the stay was good and we found out quickly why everybody raves about the service. The staff makes it a point to treat you like royalty. Our stay at Anse Chastanet was truly a unique, once in a lifetime experience that we will remember for the rest of our lives.

Eavan Mages

It is rare I write a review in middle of a trip but wanted to give a shout out to this special property. Charming and unique resort - from start to finish. Exceptional customer service throughout - friendly and welcoming staff. Extra Touches make this a joy! Fresh fruit and water brought, unprompted, to you beachside. Eucalyptus enriched cold towels. Excellent food and variety each day. Spa. A real treat too. Best massage and facial in forever! Of note! It pays to be be fit to stay here as 100-200 steps down from your bedroom to the beach. This is more eco friendly, I am guessing, than staying at a large resort. So, fans throughout and mosquito nets for easy sleeping. (Some rooms with a/c are beachside). (Pay close attention to boats coming in and out of jetty (while swimming). Also, road getting in to the property is challenging. Windy with potholes so I would skip the car rental. You can use water taxis to make your way around. Don’t hesitate to book. So happy we made this our choice

Kasey Hardin

We absolutely loved Ladera. The staff was impeccable and so friendly! They cared about our entire experience at the island and made us feel really special. The view is unbeatable from everywhere in the resort especially the rooms and the nature walk is really lovely. The restaurant is amazing for all meals. And the yoga classes, the beach service, and all extras are just great. I’ve travelled all over the world to 55+ countries and highly suggest St Lucia and Ladera in all ways!

Joan Oneill

Arriving at Ladera Resort in St Lucia felt less like checking in to a resort and more like being welcomed by old friends. Jada, Tenderly, and Sherine greeted us with big smiles and delicious rum punch. A perfect way to kick off our island adventure.As we were shown to our suite we were blown away by the view- those iconic Pitons towering over the sparkling Caribbean Sea and lush rainforest. It really felt like we had stepped in to a postcard. The Heritage suite was cozy blend of luxury and nature with beautiful details made by local artisans. The open wall design let the fresh air and view become part of our stay and little touches like hand carved furniture and colorful mosaic shower gave the room so much character. The canopy bed draped with mosquito netting was super comfortable, and we absolutely fell in love with the heated plunge pool and chair swings. We easily lost touch of time just soaking up the sun island breeze. Each morning we wandered through the resorts pathways and Eustace a longtime staff member took us on a little tour, sharing stories about Ladera history. You could tell how proud he is to be part of the resort and his stories made us appreciate the place even more. Our days were filled with fun like the Sunset fish fry and sneak peek of the Hideaway Rum Bar . We even got treated to a couple of rainbows! But honestly it was the staff who made out stay unforgettable. Everyone was so friendly and genuine, treating us more like family than guests.As we headed home we left with a heart full of gratitude. The beauty of Ladera is undeniable but it’s the warmth and kindness of the people that really made this trip special. We can’t wait to come back. Jo and RM

Amara Buchanan

We stayed at Ladera for our honeymoon and it was the best decision. As others have noted, the staff are the kindest people and are really what makes this place amazing. Waking up to the two pitons every morning was incredible and we enjoyed our stay so much we’re already planning to come back for a 5 year anniversary. Book this place!

Icess Carothers-Noble

We ate lunch there the view was beautiful. The staff was amazing. If you want to leave your resort to go eat. I highly recommend this place. It's a slight climb but worth every step. We ate the burgers they were amazing homemade patties. So delicious

Glissel Soliz

We stayed in Ladera 2 weeks ago and it was absolutely breathtaking. I’m a picky person when it comes to hotels and was a bit nervous as I wasn’t sure how I’d like the open air but it was perfect. Our room, the service and the food at Dasheene - all 5 stars. We also tried their Rum Tasting in their lovely new bar (which by the way has amazing AC) and thoroughly enjoyed learning about their St. Lucian rum. Highly recommend hiking their trail and visit the awesome treehouse and outside gym. Would absolutely come back to visit. Thank you Ladera team!

TERRY E

A very Gorgeous resort in Saint Lucia, the island is Simply a Beautiful, Majestic Awesome place to visit. We really Enjoyed this resort from the view to the warm hospitality and good food. Went to attend friends Wedding. We didn't want to leave and will definitely plan to come back to Sugar Beach A Viceroy Resort again, the great resort in the mountains. Our shuttle drivers were all so nice and accommodating especially want to give a special acknowledgement to one of the shuttle driver's named Michael who shared with us some really nice inspirational and encouraging words, And give another special acknowledgement to our two Butlers that we had during our stay-Ned and Sherman. Housekeeping staff was also very nice along with the Reception Office Staff, All did an Excellent job and very welcoming. I can go on and on but the best thing I can say is to Go Experience this beautiful and it's beautiful surroundings.

Jeffrey Kubichan

Sugar Beach in Saint Lucia is a must. It is the best beach on the island. Some of the best restaurants on the island. The staff and resort ground are amazing. We had a great stay and would absolutely recommend this place. The prices on resort are not cheap, but you pay a premium to be in the best locations wherever you are in the world. We went by boat/car to both Jade Mountain and Ladera Resort and both felt dated and quite far from the beach compared to this resort.

John Shegda

Truly one of the most stunning locations for a hotel, Sugar Beach delivers an incredible experience for any traveler looking for a spectacular vacation away from the typical fray. The food and beverage program are inventive and delicious. The rooms are absolutely stunning. Once there, you'll be happy to stay put as there is nothing this hotel cannot deliver right to your doorstep.

Valeria C

Overall we had a lovely time at Sugar Beach resort. The location is absolutely beautiful, you could just relax on the beach taking in the stunning surroundings all day. The beach is on the smaller side but with beautiful clear water. The beach is open to public and therefore catamarans with vacationers from outside of the resort were arriving every day and that overwhelmed the beach quite quickly. The food was just okay. The quality did not warrant the price. I would suggest taking a few trips outside the resort and having dinner elsewhere if you decide to vacation here. The breakfast buffet was lacking in our opinion, and the staff at breakfast was quite rude on more than one occasion which was extremely disappointing. There were a few “themed” nights at the restaurant by the beach but again a big group of guests from outside the resort were invited and that took away from the “private oasis” theme the resort likes to promote. The checkout process was awful as there was no AC and it was rushed. The overall feel, including butter’s send-off, was “you paid your bill, don’t let the door hit you on your way out” which definitely left a bad aftertaste. All in all, we had a good time but we will not be back!

T T

As we are current guest of this resort, I felt that I needed to write a review while it’s fresh on my mind. The resort itself, is maintained nicely, and the beach is kept clean and the room is nice… THOSE ARE THE PLUSES… but for the price that we’ve paid to stay here there are many things that fall short. The beach- you would expect a private beach for guest ONLY, but that is not the case. Anyone, and I do mean ANYONE is allowed on the beach and able to use all amenities in the water that I understood were for guest only. Even to the point of being able to rent a cabana and not be a guest. Essentially, I could’ve stayed off the resort and came here every day if I want to spend time at this beach and save a lot of money.. not to mention people that haggle you about purchasing a adventure, not sure if they are through the resort or on their own. Pool- only one main pool, no shade be prepared to bake, the pool at your room is not heated so it’s freezing cold. so you get the best of both worlds. The shuttle service- Instead of having golf carts, they have these big vans that take you around the resort which doesn’t give you a luxury feel on top of the fact that a lot of times these are shared with other guest, and can range on the amount of time it takes to pick you up. The service is 50-50. Sometimes you meet really nice staff other times they’re not as personable. Let’s not talk about the astronomical 20% VAT AND tax fee that’s automatically charged on all services. Breakfast- is only a couple of hours, so make sure you factor in the amount of time, it takes to get a shuttle and also the wait in line for food (egg station, waffle station) to ensure you make it on time before it ends.. honestly waiting in any sort of line on vacation is a sin but that’s just me. Room- is nice, my only thing is the water cannot be controlled it’s either freezing cold or scorching hot.. Also, there’s not a lot of restaurant choices to choose from, so not sure what we’re gonna do when weve tried everything by day three. We have stayed at a lot of different places, luxury and less. And honestly, not what we expected for our anniversary/ baby moon, and feel disappointed that we wasted a good amount of money to come here..

Ryan Griffith

We love to go there for cocktails. The Celestrial Terrace is to die for with the view of the Pitons. You have to call and book ahead of time and be approved, so book early. The service from the entire team is great, but 1 particular person stands out. Parker, you truly know what service is all about. A must do in St. Lucia. One of the best highlights of our trip every time we go.

Tonia Picarelli

This hotel is absolutely amazing. We arrived today and I can’t even explain how great this service is. House keeping is ontop of restocking towels, cleaning the room etc. the staff are so welcoming, gave us complimentary beverages etc. if I could rate more than 5 stars I would. The views are breath taking and I have never experienced something like this in my life

Enid Ali

My husband and I visited Jade Mountain for our 10 year anniversary. This was the most amazing vacation ever. The location was unlike anything we had ever experienced. The room was literally nestled in the side of a mountain with only three walls, the fourth just opened to the beauty of St. Lucia. There are no words that could ever give it justice. The service was the best we have ever experienced. Unequaled. It felt so genuine and heart felt. They made you feel not only welcomed but truly like family. Like they were happy to see us and I truly feel that they were 😉 This is absolutely a bucket list trip. We can’t wait to take our family back with us. Oh!! One last thing that was also unexpected and cannot go without mention. THE TALENT!! If I figure out how to upload video and I can still find the videos I took… I will upload them here. The talent at the resort was the absolute best singers I have ever heard. We were completely blown away. It’s amazing how you listen to famous recording artists then go to a tiny island resort and listen to singers that have you in tears and complete awe. Thank you to everyone who made this such an amazing experience for us. It has been many years and we have been many places since…. and we are still talking about all of you 🥰

Michelle L

This resort has breath taking views, the rooms are truly exceptional. The resort amenities are limited, with a small beach. The focus would be spending time in your room & enjoying the peace & serenity. The drive in to resort from the main road needs work to be honest but once you arrive at the resort, it’s worth it. It is pricey though so be warned. Food was delicious.

Justin B

A surreal start to the honeymoon with my wife! The views of the Pitons are worth the nightly rate and simply stunning architecture property wide, The open concept design can be a little tedious if there is no breeze outside. Our butler Vito was world class in assisting us from start to finish! There are a few suggestions that I brought to managements attention and I sincerely hope that Mr & Mrs Troubetzkoy get back to me regarding the brilliant detailed feedback I provided. I was somewhat surprised that I did not receive a nightly rate reduction based on how descriptive and suggestive my feedback was. Jade Mountain Resort is great, but a few simple solutions could put it in the upper elite worldwide rankings.