Orchard Hotel

maijun tarlando Sinaga

I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.

Eddie S

Conveniently located and exceptional service. The breakfast buffet is amazing and the staff are all wonderful. The singers in the intermezzo lounge have an amazing repertoire of songs. All around an excellent stay

Norah Alhatim

Stay Dates: 31 May 2025 - 5 June 2025 Room Type: Premier King Room (without breakfast) I recently had the opportunity to stay at the Orchard Hotel Singapore, and it offered a blend of comfort and convenience during my trip. The hotel's prime location near Orchard Metro Station makes it easy to explore the city, and it's surrounded by numerous shopping malls, which are just a short walk away — a perfect setup for those keen on shopping and dining. Upon entering my Premier King Room, I was pleased to find it spotlessly clean and well-maintained. The modern furniture contributed to a welcoming environment, which I appreciated. However, it's worth noting that the room was quite small. Given the higher price point of the hotel, I expected a little more space for relaxation. Another downside I encountered was the lack of complimentary water service; I found that water needed to be purchased. While there were complimentary coffee and tea-making facilities in the room, it would have been a nice touch to have bottled water available without an additional charge. This omission felt a bit unexpected for a hotel of this caliber. The service I experienced was satisfactory, but again, for the price, I anticipated a slightly elevated experience. While I enjoyed the cleanliness and the superb location, the limited space and the need to buy water might deter some travelers, especially those who prioritize budget-friendly amenities.

jelly voyer

Orchard hotel feels like home. I feel comfortable,though some staff didn't engaging so well,but it's totally fine. As long the place makes me okay. So i'm fine with it. Hopefully the breakfast and staff will improve it soon.

TS Wong

Had a wonderful stay at this hotel! The room was spotless, comfortable, and beautifully arranged. A special thanks to M. Durai for the excellent housekeeping — the attention to detail truly made my stay extra pleasant. I really appreciated the care and effort.