Hard Rock Hotel Vallarta

Manni Dhemi

Absolutely incredible stay at Hard Rock Vallarta! The entertainment group truly made our trip unforgettable—non-stop fun, energy, and amazing performances every day. Huge shoutout to Reed for going above and beyond—his charisma and dedication really stood out. The food and drinks were top-notch, with a wide variety of delicious options and expertly crafted cocktails. Every corner of the resort was spotless, and the staff clearly takes pride in maintaining such a beautiful, clean environment. The overall atmosphere was vibrant yet relaxing—a perfect balance for both fun and downtime. Can’t wait to come back!

Marisa Locker

We can’t say enough good things about Hard Rock Vallarta! The resort size was perfect for us, with everything in walking distance. The ocean view from our 8th floor room/balcony was unbeatable. And the food was amazing! All of the food we had was delicious but we especially enjoyed eating at Frida, the Mexican restaurant. All of the staff we interacted with were kind, helpful, and hard working. Our butlers (Uri, Frank, and Alex) were on top of everything - checking in with us constantly, making sure we had chairs reserved on the beach every day and dinner reservations every evening. Our room was kept clean and fresh every day, thanks to Cinthia and the housekeeping team. Cristy and Alma greeted us with a smile every morning at the towel stand. And Diana made sure we always had a drink in hand on the beach and checked in with us often. Highly recommend!

Catherine Beadell

This is the second time here at the hard rock, we love this resort. I read a few comments about the food but we didn’t feel this way. The food is fresh, tasty and the service is incredible. Every morning we were served by Luis and he ensured i had a fresh apple juice made out of apples. We brought our elderly parents and they enjoyed the room service it was perfect for them as they didn’t want to come out every night. We also ordered coffee every morning and it came within 20min. The pools were clean, however they were very warm. Seagulls were much better this year. Also the music around the pool at 9am is really good. Usually between 3-4 they have activities in the main pool and it is very annoying to hear someone in the microphone for 1 hour, when you want to listen to music and relax, but if you like the games it’s fine.

ahmed juda

Service is top notch, first time at a hard rock and not gonna be last. Rooms were clean, room service was pretty good and consistent Drinks were coming pretty regular; restaurant service was incredible. If you want your pool chairs reserved for you everyday get the VIP package. We are beach people and didn’t get it but service was pretty comparable Solid solid 3.8 stars

Barbara Desrocher

I never write reviews but need to get this off my chest. I am sooo disappointed in my choice of selecting The Hard Rock. Day 3 out of 7 and we are going off resort to eat. I did alot of research when planning our special trip to Peurto Vallarta and by reading reviews I thought it was a solid choice.( even though it was the pricest of my choices). ....sooo wrong!!!!! Especially for the price I payed. The food has been Terrible in all the restaurants. The buffet is a joke , no fresh salad choices and for hot food you have pizza and a few odd choices for hot food...and I emphasize FEW!! To be honest Cuba even had a better buffet. Our first night we did the Brazilian a la carte , which consisted of a small buffet and then they brought the meat around...the beef was soo tough and the chicken was not edible...not a great first impression for our first night so thought the others HAVE to be better. WRONG !! Thought we would be okay with Zen as this restaurant in particular had good reviews. Chicken Satay was disgusting, cold, hard and flavorless. Crispy sushi rolls same results...didn't eat the main dishes as I was so turned off by appetizers. Ciao steaks was over done and salmon entree came out close to raw. Mexican restaurant is part buffet, again a joke!!Also I get that they need to turn tables as quickly as possible but getting our entrees when we are still eating our appetizers is soo not cool. Best food so far was off resort at The Fat Boys in Buccerias!!! As for the rooms there is absolutely no counter space in bathroom, no balconies....but I will say the beds are comfy. Shame on the Hard Rock for charging the rates you do!!!!! Never again and I definitely would not recommend to anybody, especially being a " higher end " resort. Update: After a very disappointing start to our vacation I am beyond pleased to say the Hard Rock team have taken our disappointing experience to heart. With hands on service they have turned our experience into a most positive one. They wanted us to experience what they deemed to be their exemplanary food quality and service, and they delivered going " above and beyond ". Thank you to the concierge team Renato and Isabel to reaching out to me to see what can be done , and following through to bring it to the Food and beverage team!! A HUGE shout out to Chef Isreal and Chef-Rey for a wonderful dinner tonight. I can now honestly say I am looking forward to our culinary adventures for the remainder of our trip. A special thank you to the team at Frida!! Araceli, Augustin, and Noemi thank you for a most enjoyable evening at your restaurant!! I feel reassured I DID make the right choice choosing Hard Rock Vallarta!!! I will be returning and can honestly say if anyone is looking to come to Vallarta, Hard Rock is a solid choice!!! Thank you Hard Rock...you ROCKED IT!!