Four Points by Sheraton Anaheim

Ronnie Turner

The reviews doesn’t do this place justice. I recently stayed here 10/23-10/27 4 nights. This is my new Disney Hotel. I was able to check in early at 8am. Manager or owner was very friendly. Staff is great. Room was clean, comfortable , and stocked daily. Less than 15 mins from Disney. A straight shot from the hotel. I’m an early day Disney person so it was nice to see the fireworks from the hotel.

Brigette

I liked staying at this hotel because of the quality of the rooms and distance from Disneyland. What is great: Beds Pillows Bathroom Ammenties Room service Water bottles were replenished every day TV Toilet Washer dryer facilities Recycling bins in room The staff are friendly What could be improved: The shower temperature was not as hot as i expected

Maria Camarena

What a horrible hotel, I would call this a motel rather than a hotel. What is ridiculous are the rates and the type of room you get for the rate. We recently stayed here as we visited Disneyland. When we arrived, we arrived a bit late (around 8pm) and we were given a 1st level floor, although we were charged for a room with a view to the fireworks. The room was supposedly remodeled, but the rooms are run down. I went to ask to be moved since we had a view to the parking lot. They gave me a room on the opposite side of the room they originally gave me with a view to the pool and on the floor level. The woman at the front desk was of little help and really didn’t try to make any fair adjustments given my request for a view and higher level room. The room we got was horrible, the towels are very old and run down, the walls in the bathroom were damaged and looked like they tried to spruce it up by painting over the damage rather than fixing it. The shower curtain was placed incorrectly and honestly not anything to rave about. The room was close to a busy street and it was loud. Really disappointed in this property and suggest that if you plan to visit Disneyland, you are better off staying in a hotel closer to the front entrance at a similar rate. You only save about 15-20 dollars to book a bit further out and the quality is horrible. Steer clear of this place.

Katie Gan-Crespo

My family and I stayed here for our time at Disneyland. Upon check-in, we walked in to a room with trash on the dresser and unmade beds. We swapped rooms to a pool-facing room (king and sofa bed). The sofa bed was very small and the bed is a thin memory foam pad, that is pretty dirty. The room, towels and fixtures were all in rough shape. We had to visit the front desk frequently for more towels and a clogged tub, and if it wasn’t us bringing up an issue, we were overhearing someone else bringing up issues with their room. The main thing I noticed here, is that it’s clear that a lot of the maintenance goes into the pool and the staff is just working with the resources they have. Everyone was nice about our requests. Those are my two stars. I don’t recommend this location for a variety of reasons, but especially to those with little ones that will be walking to Disneyland. The ART shuttle was not very reliable to-and-from. We only justified staying here because we knew we would be in Disneyland for most of the day, but we certainly considered leaving. I am also sharing photos with a more accurate representation of the condition of the room we stayed in. The photos posted on the website and other booking sites are not an accurate representation of both rooms and common areas.

Louise S

I rarely leave negative reviews, but this stay at the Four Points Sheraton in Anaheim deserves a warning for others. We paid over $300 per night expecting at least a decent experience for the price — what we got was closer to a budget roadside motel. First off, the doors open to the outside, which instantly gave the place an outdated and unsafe feel. The outdoor hallways were dimly lit, dirty, and uninviting. Even after what looked like an attempted remodel, the rooms still screamed 1980s — from the furnishings to the overall layout. The bathroom was incredibly cramped, barely big enough to turn around in. Noise was a constant issue, both from the street and thin walls. We didn’t sleep well at all. The breakfast buffet was a disaster. Dirty plates, unappealing food, and staff who seemed more concerned with collecting breakfast coupons than actually ensuring guests had a good experience. It felt like they were guarding the eggs instead of serving them. Overall, this hotel is trying to polish up an old property with superficial upgrades, but there's only so much lipstick you can put on a pig. For $300+ a night, this was a complete disappointment. I won’t be staying here again, and I recommend others look elsewhere.