Four Points by Sheraton Anaheim

Katie Gan-Crespo

My family and I stayed here for our time at Disneyland. Upon check-in, we walked in to a room with trash on the dresser and unmade beds. We swapped rooms to a pool-facing room (king and sofa bed). The sofa bed was very small and the bed is a thin memory foam pad, that is pretty dirty. The room, towels and fixtures were all in rough shape. We had to visit the front desk frequently for more towels and a clogged tub, and if it wasn’t us bringing up an issue, we were overhearing someone else bringing up issues with their room. The main thing I noticed here, is that it’s clear that a lot of the maintenance goes into the pool and the staff is just working with the resources they have. Everyone was nice about our requests. Those are my two stars. I don’t recommend this location for a variety of reasons, but especially to those with little ones that will be walking to Disneyland. The ART shuttle was not very reliable to-and-from. We only justified staying here because we knew we would be in Disneyland for most of the day, but we certainly considered leaving. I am also sharing photos with a more accurate representation of the condition of the room we stayed in. The photos posted on the website and other booking sites are not an accurate representation of both rooms and common areas.

Louise S

I rarely leave negative reviews, but this stay at the Four Points Sheraton in Anaheim deserves a warning for others. We paid over $300 per night expecting at least a decent experience for the price — what we got was closer to a budget roadside motel. First off, the doors open to the outside, which instantly gave the place an outdated and unsafe feel. The outdoor hallways were dimly lit, dirty, and uninviting. Even after what looked like an attempted remodel, the rooms still screamed 1980s — from the furnishings to the overall layout. The bathroom was incredibly cramped, barely big enough to turn around in. Noise was a constant issue, both from the street and thin walls. We didn’t sleep well at all. The breakfast buffet was a disaster. Dirty plates, unappealing food, and staff who seemed more concerned with collecting breakfast coupons than actually ensuring guests had a good experience. It felt like they were guarding the eggs instead of serving them. Overall, this hotel is trying to polish up an old property with superficial upgrades, but there's only so much lipstick you can put on a pig. For $300+ a night, this was a complete disappointment. I won’t be staying here again, and I recommend others look elsewhere.

Gregg Martinez

We rented 2 rooms and the staff there were very accommodating to what our needs were. The only thing we feel was negative was there was no body wash in our shower. Luckily we brought our own soaps Pool was open all night that was a plus. Cause after being at Disneyland all day a dip in the pool was appreciated. but other than that they were very helpful for both room we reserved.

AL M

Location is great for Disney trip. Cleanliness is decent with the room. Great view of fireworks at night. The smell of the room 😳 you turn the ac on and it is almost like a urine smell. I would say get a wall plug in or a candle during your stay. Everything was good.

Taylor

We checked in around 10 tonight hoping for a goodnight sleep after a long day of flying. But our bed was not made properly. The bed was just bare without a fitted sheet!! When we asked for a fitted sheet to be put on our beds they gave us 2 that were too small and refused to make the bed. I had to call down AGAIN just to get the right sheets… people pay for hotels to sleep in. When we get here, we expect our beds ready. I don’t mind cleaning up after myself, but I shouldn’t have to turn my room over from the previous guest. The staff on the phone said it was just taking a while to convince housekeeping to stay late. It’s almost like it should have been done right the first time… What an absolute nightmare.