Four Points by Sheraton Anaheim

Elle Ryder

I know this hotel has had some rough reviews, but I truly had a fantastic experience and want to set the record straight based on my stay. Even before I arrived, I called the front desk twice with some questions, and each time they picked up right away, were friendly, and happy to help — that already made me feel confident about booking. I was planning to just drop off my bags when I arrived at 9am on check-in day (since check-in isn't until 2pm), but to my surprise, my room was already ready! That was a total game-changer and set a great tone for the rest of my trip. The room itself was spotless, well-organized, and had all the amenities I needed. The bed was super comfortable, which I care about a lot because I'm picky — my bed at home is really cozy, and this one actually measured up! The entire hotel is clean and well-kept, and I appreciated the complimentary coffee and tea in the lobby, which is a nice touch you don't always get anymore. They even have a hot food vending machine, which sounds wild but is actually really convenient and reasonably priced. And let’s talk about the pool and hot tub — they're open 24 HOURS, and both are well maintained. That alone makes this place a win for me. Every staff member I’ve interacted with has been kind, helpful, and welcoming. I was just telling the front desk that I’d happily come back for a midweek staycation anytime. This place has really exceeded my expectations and I’m so glad I gave it a chance. Thank you, Four Points Anaheim — I’ll definitely be back!

April S.

Hidden behind a nice lobby and decently modern room photos online is a run-down, problematic hotel. For starters, it’s located right next to a highway and there is zero insulation in the walls to curb against the traffic sounds or fellow room occupants. A simple conversation between people can be heard between the room walls. There’s earplugs already provided on the nightstand once you arrive, an indicator they’re well aware of the audible issues. A major concern is the security and safety of these rooms. Every time I close the room’s door, about half the time it doesn’t fully close and lock, able to be opened by a simple push. I even tested the door with a light push from my foot, only to see the bottom half of the door move in a good 1+ inch while the top half of the door stayed put. It was then that I started noticing all the security cameras around every hallway, presumably there for the inevitable break ins that must be occurring. Lastly there’s all the little things that add up over time - a blackout shade that only goes down 80% of the way, totally empty wall-attached shower gels, a constantly dripping shower, blindingly bright bedside lights, a TV that only has static and no channels, and super thin bed comforters. I will say the beds are comfy, the desk area is nice and large, the water temp and pressure is fine, and the room service was decent. That being said, I wouldn’t recommend this place as being overtly secure or comforting.

Chad Smith

Staying here is not worth the cost. It's within walking distance to Disney but you have to cross over the freeway ramp. The room was extremely noisy since it's next to the freeway and another busy road. Every night you hear sirens and cars racing all night. The room ran out of hot water a couple mornings and even when it was working, it was barely warm. Housekeeping is only on request and only if you stay more than 2 nights. Toilet was clogged up when we arrived. We ran out of tissues, conditioner, and coffee. You can request more of course but I'd rather stay someplace that is more proactive with their guests needs. Overall, not a great experience.

Joshua Pack

I don't know where these pictures come from but this place is in desperate need of a full renovation and that's being nice. We were even told we received an upgrade on the room. If I wasn't traveling with my family I would have packed up and left. It was dingy. It's nearby to Disney but not super close and involves a nice little trek across the highway overpass with traffic buzzing by. I'd highly recommend staying somewhere on the other side of the highway. These pictures seem to be taken 3 decades ago.

Victoria Burelo

We stayed 4 days and 3 nights here… my husband and I had a little get away this weekend. First I want to say I think the location is nice, made it easy to get to and from Disney. Second I wanna address the rooms.. they look very bad, the furniture looks old, the floors look dirty… the bathroom had tiny spiders and made it seem like the room hadn’t been used in a long time… the dresser/closet had a huge piece of wood underneath and it looked very old. The PILLOWS!!! Omg they were the worst!! Soo squishy it felt like a bag of hair! We had to sleep on top of 3 pillows just to feel comfortable laying down. The walls are soo thin you can hear anything and everything!! The worst for me is the room we stayed in had a door that connects to the room next door and it freak me the TF out just because win very paranoid. Also a downer for us was the pool, they say their pool is open 24hr an it’s “heated”. Well that pool it’s not heated. We were kinda thinking of spending our first night by the pool relaxing and we weren’t able because the water was really cold. We wanted to try the jacuzzi but unfortunately that night there was this whole family that had like 10 people in there and it was gonna be impossible for us to enjoy our night swimming,so we decided to stay in the room. But overall I think they need to update the pictures they have on the website because it gives people the impression that the rooms are nice, clean and some was luxurious and it’s the complete opposite of that. I was disappointed.