Four Points by Sheraton Anaheim

Jared N Emily Andersen

Currently staying at the Anaheim location. Terrible service, extra $33 parking fee per/day, dirty floors & bathroom. We booked a double queen room for us and our boys for 3 nights. Not a single room service or fresh dry towels swapped or delivered in three days. We've had 4 bath towels total our entire stay! The rooms are humid so the towels stay wet even when hung to dry. We just made our fourth visit to the customer service desk asking for clean dry towels, washcloths etc. The pool and exercise room also had no towels available our entire stay. Each service desk visit we were told towels would be delivered, still waiting for them to arrive to our room right now. The floors are laminate and have not been swept or mopped in what appears to be a long time. Our feet our black & covered in hair every time we take our shoes off. Hair in the tub & shower. Gross!!! The hot tub was dirty and smelled like it hadn't been checked for chlorine or PH in a while. The only thing good about this hotel is the location and visibility of the Disneyland fireworks show. Terrible service & poor cleanliness.

Laura Huerta

We stayed back in December for a week to visit Disneyland. We had a very positive experience. The room was cleaned ever other day which was so nice after a long day at the parks. We also got to see the fireworks one of the nights we were there. This was a very affordable hotel walking distance from the parks. We did end up still taking the shuttle that passes by cause we have a little one. The freeway noise was not an issue for us. We felt very safe and welcomed here would book again!

Laurissa R

My sister and I stayed here over the weekend for a quick trip to Disneyland. The location was great - walking distance to Disneyland, and you can see the nightly fireworks show from parts of the hotel. The rooms were pretty standard, but if you are on the highway side can be pretty loud (it didn't bother us, but if you need quiet to sleep, something to note). The pool is 24 hours which is awesome too. The service was AMAZING, honestly we had the best experience because of this and would definitely stay here again for service alone. The manager helped up with a booking issue when we were checking in, which could have been the difference between a great or awful experience, and he made it so easy and hassle free. Even after all of that, he let us change rooms so we could see the fireworks show from our room (and took care to give us a room we felt safe/comfortable in - eg. no connecting hotel rooms, nothing ground level - all from his own consideration without us mentioning anything), we got a late check out, and he made sure to chat with us and check in with how our stay was going whenever he saw us around the hotel.

Don Lab

We spent three nights there for a Disneyland visit (of course). The hotel's room are pretty conformable, room was decently enough clean and the only complaint I'll have is the carpet under the bed is EXTREMELY DIRTY, no joke, if you look under your bed you can see the original color of it. It was nasty, as you can imagine waking up in the middle of the night stepping on it barefoot its a big NO (this is the reason 3 stars and not 4), also, bathtub is too dirty (time to replace it or just have a shower in place). The pool area is nice, parking is $29 (plus taxes) a day (this I find to be a little too much of greed). Walking distance to Disney is approximately 10-15 mins.

Caitlin Nissen

My husband and I stayed here in Feb 2020 and had a wonderful stay. When we were looking for options for our trip to Disney this month, we thought this hotel would be perfect! It has gone downhill in a few places quite badly. Our room was never once cleaned for a 5 day stay, which I usually don't worry about, but all our wet towels needed replacing as the room felt quite damp due to the summer heat and the air con going non stop. The floors as others have pointed out are quite gross, the bathrooms are super tiny, and amenities available here compared to others in the same price range are lacking. The location of our room ( overlooking the pool and the park) was so close that the fireworks were extremely loud, something to consider with smaller kiddos. The pool is nice, there is a little café downstairs, and a restaurant which looked nice. Overall, it feels like this hotel is due for a large renovation.