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SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION
SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS
If you or any member of your party has a medical condition, disability, allergy or special dietary requirement which may affect your cruise, you must provide us with full details at the time of booking by calling us on 0330 124 0425, so that we can try to advise you as to the suitability of your chosen arrangements.
If you have not told us about any requirements, please do so by calling 0330 124 0425, or email customerservices@destination2.co.uk, so that we may advise you as to the suitability of your chosen arrangements.
We may require you to produce a doctor’s certificate certifying that you are fit to participate. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking. If full details are not given at the time of booking, the applicable supplier(s) of the arrangements of your cruise reserve the right to cancel the applicable component(s) of the cruise when they become aware of these details. In these cases, cancellation charges will apply together with an administration fee.
If you or any member of your party needs to take prescribed medication on to the ship, it is essential that you let us know prior to booking. Some medication and quantities are not allowed in certain countries and it is up to you to check the laws. You may also need to speak to your GP and obtain certain certificates or documents regarding who and what the medication is for.
Please also be aware that certain prescription, over-the-counter and complementary medicines are banned in the United Arab Emirates and Japan. Please visit your cruise line’s website for more information on taking medications on your ship.
This depends on the cruise line, or airline if you wish to book a fly-cruise. Please visit the cruise line or airline’s website for more information.
This depends on the cruise line and the type of dialysis you are on. Please visit the cruise line’s website for more information prior to confirming your booking.
Most large ships have their own basic medical centre and some even have doctors. Please visit your cruise line’s website for more information.
Accessible features and facilities vary from ship to ship. Many offer accommodation adapted for wheelchair users, as well as enhanced public spaces and facilities. Please visit your cruise line’s website for information on accessibility.
Let our cruise specialists know of your mobility requirements when making your booking and they will be able to check whether the ship is suitable for your wheelchair. If you need to hire a wheelchair, you should do so prior to your cruise as you cannot do so while on your ship. Please visit your cruise line’s website for more information.
Depending on the cruise line you are sailing with, you may be permitted to travel with a scooter in a standard cabin or stateroom. Speak to one of our cruise specialists to discuss your options or visit your cruise line’s website for more information.
Let our cruise specialists know of any mobility requirements when making your booking. They will be able to advise you which accommodation is appropriate for your needs.
Should you require any assistance at the port or airport, e.g., you are a wheelchair user; please advise our staff prior to departure. This is a free service. Some cruise lines, airlines/airports will require medical evidence or a medical form to be completed, but our dedicated general enquiries team can assist you with this process.
If you, or any member of your party, have an allergy, e.g.; nut allergy, you must make our cruise specialists aware of this at confirmation stage or by adding a note in the special request section of the order. Alternatively, please contact our general enquiries team with full details so that they can assist you with this.
Taking an assistance dog on your ship depends on the rules and regulations of the countries you plan to visit. It is up to you to check whether you are permitted to take an assistance dog to the destinations included in your itinerary and to ensure you have the required paperwork. Please visit your cruise line website for more information.
If you, or any member of your party, have an allergy, e.g.; nut allergy, or any specific dietary requirements, you must make our cruise specialists aware of this at confirmation stage or by adding a note in the special request section of the order. Alternatively, please contact the Destination2 customer services team by calling 0330 124 0425, or email customerservices@destination2.co.uk with full details so that they can assist you with this. While most cruise lines do their best to cater for guest’s dietary requirements, on occasion, this is not always possible. Please visit your cruise line website for more information on their dining provision.
