Patrick Sikora
I recently had the pleasure of staying at this exquisite hotel and would highly recommend it. The pool area is extremely impressive and exudes an aura of relaxation. The dining experience was simply excellent and was the highlight of the day.
The state-of-the-art gym is absolutely first class and offers a comprehensive range of equipment to suit every need, whether it is for the sports enthusiast or the casual athlete.
Overall, this hotel is a place that meets the highest standards. Every detail has been implemented with the utmost care and precision.
The staff are particularly outstanding, with their presence, helpfulness and efficiency. Special praise goes to John, the hotel manager, for his outstanding support. I am already looking forward to returning and experiencing the excellent service again.
It was undoubtedly an unforgettable experience and I highly recommend it. A stay at this hotel is a must!
tim mi tan
Exceptional Customer Service Made Our Stay!*
While our initial check-in had some delays, *Ms Tasnim* went above and beyond to make our experience unforgettable. She expedited the process, found us a great room, and even surprised us with birthday treats for my son. Her attentiveness and kindness turned our stay around. We'll definitely return!
Liew Han Hui
Second visit since after renovation, love this resort coz here are family friendly, beach is clean and less crowded. Pool and others facilities are maintained good.
But the room cleanliness still can improve, two times visit also when check in the room are not clean enough. Found hair and dusty on the floor, but anyway after request house keeping they clean it.
R Suresh Kumar
Stayed there last week for 3 nights... Such a memorable experience. PARKROYAL has its own standards and they exceed themselves every time. I took a family room that can accommodate 4 people, it was so spacious, with lovely beach view and very clean and tidy. Buffet spread is awesome and the staff there are professional and courteous. Will hit again soon....
Adam Everspaugh
We got day passes for the pool. They were quite pricey, $40/person, but the two pools and the splash pad area were amazing. One of the pools has two very fun water slides that were run by attendants.
The gardens are lovely and lit at night. The beach view is lovely especially at sunset. One can access the beach directly from the hotel grounds. There are tables and grass and umbrellas and hammocks that are great for killing an afternoon.
Food and service at the restaurants is spotty. Some dishes were good, some very poor. Likewise service varies dramatically between staff. The restaurant’s are quite pricey for what is probably the most boring place to eat in the entire island.