PARKROYAL Penang Resort

Asha Jasle J.

Short trip for my husband birthday. Arrival : Greeted warmly and felt very welcomed. Our room was being cleaned when we arrive as a nice gesture for my husband birthday we were brought to restaurant for welcome drink while waiting. Less than 15min the room is ready. Room : To our surprise the room was spacious and the bed big enough to accommodate 4 of us (baby, toddler and 2 of us). Requested a simple birthday decoration, they brought us cake and balloons enough to make my husband happy. In-Room Dining : Delivered on time as per requested by they got one order wrong and they delivered the correct order around 30min later. But I was happy with the food, taste and texture wise excellent. Pool : coming on weekdays to avoid crowded but turns out they are more tourists and to my surprise the place felt lively rather than crowded. There are 2 pools and are spacious enough. Not just the staff were smiling to us but the guests were also kind to us especially to my kids. 1night not enough to soak up everything this resort has to offer so we will definitely be coming here again. Recommended !

Iwana Athirah

Absolutely satisfied with my stay here! From the moment I arrived to check‑in, the guards, bellboys, and receptionists, all the staff were so kind and always smiling, greeting guests warmly. Breakfast was insanely delicious with so many selections. The service was excellent! Everything I requested was fulfilled, and I even received complimentary drinks as a gift after checkout (can request juices or mocktails). Check‑in and check‑out were smooth. Such a peaceful hotel, perfect for anyone seeking tranquility. Do expect to see plenty of foreigners here. Definitely coming back again!

Richard Tinker

Superb hotel. Everything about the hotel is absolutely top notch. The rooms, the staff, the food. Set in beautiful gardens right next to the beach. All the staff are super friendly and go out of their way to make you feel welcome. The bar area is absolutely fantastic, all the staff are great but special mention to Sue who worked really hard to please. Our room on the 7th floor was absolutely gorgeous, very contemporary and an enormous bed to spread out in. We were only bed and breakfast, but can say the food at breakfast was of the highest quality. I only have one negative to say and that is the hotel is child friendly which didn’t suit us at all. That is not the fault of the hotel, but I do think they should make certain areas just for adults, and enforce a kids pool rule, because they ruled both pools while we were staying! Not the hotels fault, modern day parenting I guess! Overall, a top notch 5 star hotel. Loved it.

Farah Che Wan

We had an amazing one-night stay at this hotel during Mother's Day. From the moment we checked in, everything was delightful. While waiting, we were offered welcome drinks, and the staff even gave me candies and biscuits to celebrate the occasion. The kids loved the pool, especially the water slide and splash zone. I really appreciated the lifeguards—they were attentive and made sure the kids were safe. They even kept track of which children belonged to which parents, which was very reassuring. The kids' club was fantastic! It had an indoor and outdoor playground, plus a craft area with activities throughout the day. One staff member, Ms. Mariam (I hope I got the name right), was especially friendly and helpful. She made us feel welcome and even assisted parents with younger children during registration. The breakfast buffet was another highlight—so many delicious choices, from Malaysian to Western dishes. I honestly wish we could have stayed two more nights to enjoy everything fully. My kids are already asking when we’re coming back! 😊

Dean Shen

We had a fantastic time! The resort has multiple pools suitable for different age groups, and the water slides are a great bonus. The hotel is just a 2-minute walk from the beach, perfect for enjoying a sunset dinner by the sea. Everything was spotless, and there are fun indoor activities for kids as well. The twin beds were the largest we’ve ever had—wide enough to fit four pillows comfortably. The staff were all very friendly and helpful. We also found the hotel food to be tasty and reasonably priced. I’d definitely stay here again when visiting Penang!