PARKROYAL Penang Resort

P B

I was at this hotel back in March for a Success Resources event. Mostly it was their Food and Beverage services that I experienced and they were absolutely outstanding. On a couple of occasions I chatted with Aidiyusman M.Y the Executive Chef and told him his team were so accommodating and helpful during our very short lunch and dinner breaks. Even the chap making the fresh juices at breakfast was amazing. The rooms were probably fine also but in terms of F&B, service and general willingness to please they are up there with the Four Seasons and other great luxury brands. Well done all !

Farah Che Wan

We had an amazing one-night stay at this hotel during Mother's Day. From the moment we checked in, everything was delightful. While waiting, we were offered welcome drinks, and the staff even gave me candies and biscuits to celebrate the occasion. The kids loved the pool, especially the water slide and splash zone. I really appreciated the lifeguards—they were attentive and made sure the kids were safe. They even kept track of which children belonged to which parents, which was very reassuring. The kids' club was fantastic! It had an indoor and outdoor playground, plus a craft area with activities throughout the day. One staff member, Ms. Mariam (I hope I got the name right), was especially friendly and helpful. She made us feel welcome and even assisted parents with younger children during registration. The breakfast buffet was another highlight—so many delicious choices, from Malaysian to Western dishes. I honestly wish we could have stayed two more nights to enjoy everything fully. My kids are already asking when we’re coming back! 😊

Lina Potenzi

The staff were amazing, very friendly and helpful. The resort is in a great location, with beautiful pools, and facilities. They even had board games in the reception area for kids to be entertained. Felt like they cared. I had a small issue with the room but they were very understanding. The lady we dealt with Asvathy Utrrapathi was very helpful and made sure we were happy. She even gave us complementary dinner which l really appreciated. Some of the staff went way and above. I'd like to thank shah who cleaned our room and made animal figures from decorative towels. Angeline the tour advisor was very helpful and friendly and gave us lots of advice on where to go. The staff at breakfast Mr Balu, Melissa and Marianni were very friendly and made sure we were happy. I'd definitely recommend this hotel to anyone and looking forward to returning again one day

Athirah S.

We stayed at PARKROYAL Penang Resort for 4 nights to celebrate my mom’s birthday, and it was truly an incredible experience from start to finish! The resort went above and beyond. They surprised my mom with a complimentary birthday cake and balloons, which made my mom feel so special. She said it was her best birthday stay ever and we couldn’t agree more. Our room was spacious and comfortably fit four people, with a private balcony overlooking the ocean and sunset. The view was absolutely heavenly. Waking up to that every morning felt like a dream. The breakfast buffet was another highlight with a wide variety and everything was incredibly delicious! Huge thanks to the PARKROYAL team for their warm hospitality and thoughtful gestures. This stay created memories we’ll cherish forever. Highly recommended for anyone planning a special celebration or just a relaxing beach getaway in Penang!

Cherry Goh

“Stayed with my family and kids — we had a great time!” I chose this hotel because of the many kid-friendly facilities, and it didn’t disappoint. The children had a wonderful time and truly enjoyed the amenities. Overall, we were satisfied with the service. A great place for a family getaway!