PARKROYAL Penang Resort

Farah Che Wan

We had an amazing one-night stay at this hotel during Mother's Day. From the moment we checked in, everything was delightful. While waiting, we were offered welcome drinks, and the staff even gave me candies and biscuits to celebrate the occasion. The kids loved the pool, especially the water slide and splash zone. I really appreciated the lifeguards—they were attentive and made sure the kids were safe. They even kept track of which children belonged to which parents, which was very reassuring. The kids' club was fantastic! It had an indoor and outdoor playground, plus a craft area with activities throughout the day. One staff member, Ms. Mariam (I hope I got the name right), was especially friendly and helpful. She made us feel welcome and even assisted parents with younger children during registration. The breakfast buffet was another highlight—so many delicious choices, from Malaysian to Western dishes. I honestly wish we could have stayed two more nights to enjoy everything fully. My kids are already asking when we’re coming back! 😊

Athirah S.

We stayed at PARKROYAL Penang Resort for 4 nights to celebrate my mom’s birthday, and it was truly an incredible experience from start to finish! The resort went above and beyond. They surprised my mom with a complimentary birthday cake and balloons, which made my mom feel so special. She said it was her best birthday stay ever and we couldn’t agree more. Our room was spacious and comfortably fit four people, with a private balcony overlooking the ocean and sunset. The view was absolutely heavenly. Waking up to that every morning felt like a dream. The breakfast buffet was another highlight with a wide variety and everything was incredibly delicious! Huge thanks to the PARKROYAL team for their warm hospitality and thoughtful gestures. This stay created memories we’ll cherish forever. Highly recommended for anyone planning a special celebration or just a relaxing beach getaway in Penang!

Lina Potenzi

The staff were amazing, very friendly and helpful. The resort is in a great location, with beautiful pools, and facilities. They even had board games in the reception area for kids to be entertained. Felt like they cared. I had a small issue with the room but they were very understanding. The lady we dealt with Asvathy Utrrapathi was very helpful and made sure we were happy. She even gave us complementary dinner which l really appreciated. Some of the staff went way and above. I'd like to thank shah who cleaned our room and made animal figures from decorative towels. Angeline the tour advisor was very helpful and friendly and gave us lots of advice on where to go. The staff at breakfast Mr Balu, Melissa and Marianni were very friendly and made sure we were happy. I'd definitely recommend this hotel to anyone and looking forward to returning again one day

Tiffany Tan

This was our first stay at Park Royal Penang, and it turned out to be a truly memorable experience. We celebrated Mother’s Day and were pleasantly surprised by a complimentary chocolate cake from the hotel — it was delicious, and the thoughtful gesture made it even more special. We had dinner at Gustoso, where the food was excellent and the service outstanding. The hotel’s facilities are also impressive — we enjoyed the jacuzzi and steam bath during our stay. Check-in and check-out were smooth and hassle-free. Breakfast was a bit chaotic due to high occupancy, but the food was still decent, and the coffee was great. Overall, the service throughout the hotel was warm and efficient. We had a lovely time and look forward to returning.

Ankit Rihal

Amazing property and totally worth the amount spent. We celebrated our anniversary during our stay, and the hotel made it extra special with lots of surprises for us—including the kids. The location is right on the beach. The breakfast buffet is top-notch—one of the best I’ve had among similar premium properties in Batu Ferringhi. The kids’ play area and splash park are also excellent and quite spacious. The kids loved it. We definitely plan to visit again soon.