Close

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.


For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

Search

Travel Sales Executives - Long Haul Specialists


Who we are looking for:

You will be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online enquiries. You will use your sales experience and travel knowledge to match the right holiday to your customer's needs, overcoming challenges and offering solutions to close the sale. Ultimately, your aim is to drive repeat business by providing outstanding service and building strong rapport.

Key Responsibilities:

  • Identifying customer needs through effective questioning
  • Using multiple suppliers and systems to find the most suitable match
  • Overcoming objections to close the sale
  • Process customer payments securely and accurately
  • Use the supplier websites/systems to confirm the different sectors of the booking
  • Load details of the holiday accurately into our back-office system
  • Continuously work towards and exceed booking targets
  • Ensure all information obtained, inputted, and verified is accurate at all times
  • Strive to deliver exceptional customer service
  • Build and develop key relationships for repeat customers

The Person: Essential Knowledge, Skills and Abilities:

  • Proven track record of achieving/exceeding daily sales targets
  • Extensive worldwide travel knowledge
  • Travel agency or travel call centre experience (desirable)
  • Experience of working in a fast-paced environment
  • Knowledge of supplier websites
  • Skilled in selling luxury European, Worldwide or Cruise holidays
  • Computer competent to book holidays swiftly and efficiently
  • Proficient in packaging multiple products together
  • Experienced in GDS (desirable)

Personal Qualities:

  • Bonus-driven and thrives on working to targets
  • Exceptional attention to detail and accuracy
  • An excellent communicator with exceptional interpersonal skills
  • An attentive learner who can work swiftly
  • Self-motivated, proactive and enthusiastic

This is a full-time position where you will be required to work 39 hours per week. We operate a 7-day shift pattern with shifts working up to 9pm, therefore, flexibility is a must.

This role will be based in our Chester offices or hybrid/homeworking.

Company Benefits:

In return for your hard work and commitment we will offer:

Core Benefits*

  • Competitive salary
  • Generous bonus scheme
  • All booking leads provided
  • Company Pension Scheme
  • 30 days holiday including bank holidays rising 1 day per year (up to 33)
  • Enhanced Pension
  • Enhanced Maternity & Paternity
  • Learning & Development Funding
  • Friendly working atmosphere
  • Company social events

Additional Benefits*

  • Life Insurance
  • Health & Wellbeing Hub (including EAP)
  • Partner Exclusive Travel Concessions
  • Staff Travel Discounts
  • Employee Discounts Platform
  • Eye Care eVouchers
  • Long Service Awards
  • Lots more perks!

*Benefits may be subject change.

Apply by sending a CV and covering letter to recruitment@destination2.co.uk

x
Request a Quote