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Accounts Assistant



Who we are:

Destination2 Ltd and HolidayGems Ltd are part of Travcorp Holdings Ltd and are two of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long and short-haul destinations.

Our inspirational business has grown from strength to strength in both financial terms and passenger carryings. Last year we surpassed the £110 million sales mark and gained market share across all key trading areas, including the UAE, Indian Ocean, Thailand and the Caribbean, resulting in over 500,000 bed/nights. We continue to go from strength-to-strength with a new cruise brand plus new destination openings in the year.

“The knowledge within our business is impressive and has driven our results this year. The work that we put in during the pandemic has become the platform for our growth, which together with a strong balance sheet and a strengthened senior management team, gives us a firm belief that we can and will become one of the most progressive travel groups in the UK.” Andrew Botterill, Executive Chairman of Travcorp Holdings Ltd.

We believe that keeping our team happy contributes to our business success.


Our Culture:

Our customers book dreams and it’s our job to ensure we turn those dreams into reality. It doesn’t matter at what point in your career you are with us, which department you work for or where you are based, every team member plays their own crucial part in achieving our Belief “Everyone Deserves a Little Luxury”.

We have strong values that drive our ambition of becoming one of the largest tour operator groups in the UK travel sector and are looking for people who will be excited to help drive business growth. If you are entrepreneurial in spirit, creative in your thinking, and always ready to go the extra mile then we want you onboard.


Purpose of the Role

The Accounts Assistant will work as part of a team to ensure that all confirmed bookings are reconciled in the system, processed in the bank, and remitted to suppliers. Attention to detail and vigilance is key as you will be processing payments before they are paid out by the business. You would be liaising with external suppliers requesting outstanding invoices and logging invoices received, organizing these into the appropriate payment dates. Crucially and in addition to this you would also be responsible for cash collection from customers


Key Responsibilities

  • Monitor the Finance inboxes by responding to queries, and taking appropriate follow-up actions both internal and external suppliers
  • Logs prepare and fulfil multi-currency supplier payments which includes verifying and maintaining up to date beneficiary details
  • Reconciliation of foreign currency supplier payments back to the bank
  • Reconciliation of customer payments
  • Resolution of banking queries – identifying discrepancies and rectifying
  • Overdue balance collection from customers, via written and verbal communication.

The Person: Essential Knowledge, Skills and Abilities:

  • Previous credit control / admin experience (desirable but not essential)
  • Managing multiple high-volume inboxes
  • Fast paced working environment
  • Worked in a team environment
  • A good working knowledge of Microsoft Office applications, especially Excel (formulas and Vlookups)
  • Cash flow awareness – how late payments and supplier terms impact the business
  • Managing multiple high-volume inboxes
  • Good time management and organisational skills
  • GCSEs or equivalent, including English and Maths (minimum requirement)

Personal Qualities:

  • Meticulous: Maintains exceptional attention to detail, ensuring accuracy across all aspects of the money handling process.
  • Strong Communicator: Possesses excellent verbal and written communication skills, with the ability to build rapport quickly and effectively (internally and externally)
  • Quick Learner: Adaptable and able to absorb new information swiftly, including systems, products, and processes
  • Proactive & Positive: Self-motivated with a can-do attitude, consistently bringing energy, enthusiasm, and initiative to the role. Anticipating problems before they escalate

This is a FULL-TIME role from our Chester office where you will be required to work 37.5 hours per week, Monday to Friday.


Core Benefits*

  • Competitive salary
  • Company Pension Scheme
  • 22 days holiday rising 1 day per year (up to 25)
  • Enhanced Pension
  • Enhanced Maternity & Paternity
  • Learning & Development Funding
  • Life Insurance

Additional Benefits*

  • Health & Wellbeing Hub (including EAP)
  • Long Service Awards
  • Staff Travel Discounts
  • Company social events
  • Employee Discounts Platform
  • Eye Care eVouchers
  • Friendly working atmosphere
  • On-site parking
  • Casual dress code
*Benefits may be subject to change.

Apply by sending a CV and covering letter to recruitment@destination2.co.uk


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