Outrigger Phi Phi Island

Délia Brachet

This place was an amazing stay and is quite a gem - if you enjoy nature, it is a unique experience. The place is beautiful, clean and quiet. I also would like to highlight the kindness and professionalism of the staff, they’re very efficient and lovely. Ms Nok and Mr Bomb at the reception were very helpful and even arranged our transfer to the next hotel and island directly with them, while also booking the tickets for us on the boat. Aeom in the restaurant was also very helpful and kind. We booked the diving as well with them and Becca was great. My husband was really happy to see a leopard shark. Overall we would definitely recommend this place and we would go back - but do make your own diligence before going, it is not a resort similar to the other ones around as it is really focused on nature and the beauty of the surroundings.

graham bathurst

I am quite emotional writing this review. It feels like I am leaving long term friends. After 19 days of getting to know an incredibly thoughtful and personable staff team. The manager, Ek and Nico and Tik were always available and present throughout our stay spending much time chatting with us. Wy wife has already mentioned some of te staff by name bt I really needed to mention some staff that warmed my heart with their genuine desire to be helpful.....Aom, Ome, Laila, Naya, Yuy and Golf. A very special mentor for the trainees that moved on...Mameow, Idea, Earth and Ying...they were an asset to the Zeavola family and I missed them when They went. I do not normally leave reviews but felt I had to this time as our holiday was made special from every member of staff... Zeavola really is a magical resort. I can see why families keep returning year after year. The beach and gardens are meticulously maintained I really do thank you for everything xx

Seb Smetham

A Resort in Decline – False Promises and a Frustrating Stay Returning to this hotel, we expected an improved experience based on assurances from management. Instead, we were met with the same old issues—broken promises, poor service, and an overall decline in standards. The Beach Nightmare The infamous tractor still rumbles up and down the "private beach" at least 30 times a day, shattering any hope of peace. This has been raised in countless reviews, and yet, despite assurances in 2024 that it would be resolved, it persists. If you’re not dodging diesel fumes, you’re weaving through crowds of guests from neighboring hotels cutting across the beach—often in groups of 50 or more. Security? Almost non-existent. We had to personally alert staff multiple times as non-guests took loungers and hovered near our belongings. Fire Show Hell If the tractor doesn't ruin your day, the ear-splitting fire shows from the next hotel will ruin your evening. These occur three to four times a week, just 100 meters away, and are impossible to escape—even from the furthest cabins. Lock yourself in? Doesn’t help. And again, we were told this was "being addressed." It wasn’t. A Room So Filthy It Needed a Deep Clean As if the rest of the experience wasn’t bad enough, our room was so dirty upon arrival that it required a full deep clean before it was even remotely acceptable. How this level of neglect is possible at a so-called luxury resort is beyond us. Mosquito Spraying – But What Are They Spraying? Daily pesticide fogging happens with little to no warning, and no transparency about what chemicals are being used. Given the relentless mosquito presence, whatever they’re using is clearly ineffective. The Pool of Neglect Walking barefoot around the pool? Risk second-degree burns. The deck is scalding hot, with broken elephants, shoddy workmanship, and poorly maintained—issues raised in 2024 with zero improvement. Once again, we were misled by the hotel’s empty reassurances. A Stay That Feels Like Work What should have been a relaxing escape turned into a two-week exercise in pointing out hygiene concerns in the restaurant, overworked staff on 12-hour shifts, and the resort's general decline. Anything beyond a short stay, and you’ll start noticing the cracks—literally and figuratively. Bottom line? This hotel excels at one thing: telling guests what they want to hear to secure bookings. Shame on them.

AnneMie Decatte

My husband and I stayed at Zeavola Resort for our 7th wedding anniversary. The staff had made up our room with lots of little attentive gifts and every evening there was another mini-surprise...We had the best time! The setting was picturesque, the villa was so cute and the restaurant offered delicious food, both for bear fast and dinner. We organised a day trip on a private boat to Maya Bay, which definitely was memorable. It was a stay and an experience we won't quickly forget.

Ru

Great place, quality 5*, very friendly, great service, lovely gardens, great beach, feels like paradise, food is good quality, drinks are good value. Guests are mostly European/Brits couples/families/groups but no young groups - it's a quiet place. Possible downsides - no sunset (but we did have a blood moon rise), pool is in the garden without view of beach (but beach is calm shallow warm great swimming), the beachfront rooms could have a better aspect - but both the village rooms and garden rooms are great. Highly recommended.