Stewart Hotel

sofia doyen

it’s in a nice location, near times square and next to penn station. we were a group of 6, and they had 2 proper double beds but there was a futon and it was really uncomfortable. when we asked if we could change that in anyway, an employee gave us two single beds we had to make. for the rest, everything was good. the room was clean, peaceful and quiet. good overall.

Pat Meadows

I gave this hotel five stars for the price you pay and what you get. I mean, it was a two bedroom two bathroom apartment with a complete kitchenette really. The beds were nice and firm and everything worked fine. It was clean.The location was fantastic and the housekeeping staff were really nice. Unfortunately there was a fire above us (this was 2 years ago) and our apartment was completely drenched. They gave us a smaller temporary room. I hope they truly renovate this gem.

Erica Christmann

Upon arrival we waited quite a bit to check in and then the front desk did not offer directions towards the room or advise the elevators need the room card for access. The exterior and lobby were beautiful but the upstairs hallways are very dark and the room itself was gross as far as I’m concerned. That’s no dig to the (apparently understaffed) staff, it needs to be deep cleaned and furniture needs to be repaired and replaced. The lights take 5-10 seconds to turn on after hitting the switch and there was a large gap even after closing the door where you could see into the hall. The AC didn’t really seem to be working and the TV does not have any channels or options to purchase anything to watch. I was also surprised for the price of the room that they don’t offer anything in the mini fridge. There are no individual shampoos/conditioners in the bathroom, they leave you one bar of soap and refill bottles of everything else which are attached to the shower wall. The towels smelled after getting wet and some were actually torn/shaggy. Water pressure and heat were good but there’s no bathroom fan just a vent in the stall and every fixture was crooked on the wall. One of the bed frames was also really crooked and you could see the yellow pillows beneath their covers in addition to the “comforter” which was so flat I thought they only provided a single sheet. Carpet needed to be badly shampooed or replaced completely and even the lampshades had stains. Overall it’s a roof over your head and there’s no bed bugs, but if you’re staying more than one night or actually want to get your moneys worth this is not the place to be. We will not be returning.

Katy Caldwell

Truly terrible place to stay. Stained carpets; the rooms are worn and furniture beaten up; did not feel clean and the hallways are poorly lit and, frankly, creepy at night. Don't be fooled by the impressive lobby. I booked this spot bc it was walkable to penn station and is a unionized hotel, but never again! If the area hadn't been booked solid nearby, I definitely would have checked out early.

Alexander

This hotel was really great, had lots of character and was at an unbeatable location. Door staff was extremely caring and kind, especially the doormen/bellhops. They helped us carry our luggage up and down the stairs since the escalator was down, and helped us with bag storage/bag claim. Front desk was charismatic and kind, but did fail to tell us about the total for the room hold charge (not a big deal). The lobby was outstanding, a modern green art couch greets you along with a large glass tube chandelier. The elevators are fixed in old world charm, with what I assume are original plates and sculpture on them. Nice place to hang out. They also have free short term locked baggage claim. We got a studio room, which was really lovely and spacious. We had a small view of street which was cool too. This area is very busy all the time, to complain about noise would be redundant, it's expected of the location. This location is a few blocks from Penn and is within a 10 minute walk to Time Square. Lots of 24/7 delis, lots of pubs and cocktail bars, lots of good eats. It's central Manhattan baby. Overall it was a good experience! I would definitely stay here again and I would definitely recommend it to people who are staying in the city for the first time if its in your budget, since it's so accessible to Penn and the Time Square area. It was the most affordable option for a "oops we missed our train and we need a last minute room"!