Crowne Plaza HY36 Midtown Manhattan

Axel Winter

It is a new hotel, with nice rooms (good beds and bath rooms). Very clean. Great service. The location is also good in mid-town. Lobby is very very small with very little space to hang-out. Breakfast we recommend to roam around the city, so many places around. Day 1 we had some issues not having hot water, but by night (and some convincing) the hotel moved me to another room with hot water -thanks!

Smi le

As a discerning traveler, I admire a certain level of quality from my accommodations, and I'm pleased to say that this hotel exceeded my expectations in every regard. Upon arrival, Reynold's noble manner set a tone of gracious hospitality that continued throughout my stay. My room, situated on a high floor, was spacious and thoughtfully appointed, providing a immaculate comfortable retreat after a long day of travel. The bar offered a satisfying selection of crafted beverages, complemented by a welcoming atmosphere. What truly distinguished this hotel was its attentive staff. Multiple employees went above and beyond to ensure my comfort and satisfaction, demonstrating a genuine commitment to guest service. In summary, my experience at this hotel was exceptional. From the inviting accommodations to the exemplary service, every aspect of my stay was thoroughly enjoyable. I would highly recommend this establishment to fellow travelers seeking a memorable experience.

Geoff Richardson

Avoid the rooms that are right next to the elevators (x02 & x03) as they are very noisy 24 hours a day. The rooms are marginally larger than most hotels in this midtown area, but not by much. The breakfasts (when included) are a very good start to the day. Staff are thoughtful and always greet you on your return

Se Chang

Stayed here for a long weekend trip. There was constant construction noise right outside my window even throughout the night. The blinds were broken, fruit flies in the bathroom. Pillows were uncomfortable. The water took forever to get hot and when it got hot, it was impossible to control it to the right temperature. Water pressure was pretty much non existent. It was basically due to gravity. For what the cost is, I don’t think it was worth it. It is nice that it’s convenient to the Penn station and other subways.

Claire Rinfret

Great price, location and service in New York City. When we came in, they offered us complimentary champagne, chips and waters, and staff were incredibly accommodating and polite our entire stay. They welcomed us every time we left or entered the lobby, and held our luggage for us while we waited for a taxi to the airport as well. Rooms were clean, and while they were a bit small that is to be expected as it’s NYC. Beds were comfortable, and the showers were amazing! All their soaps were plant-based, and each room had hand soap, hand lotion, shampoo, conditioner and body wash as well as a hair-dryer. TV’s had a great selection of shows to watch, and the rooms also had a mini fridge. Overall very impressed and happy with our stay, and would definitely stay there again. What was most impressive was how quiet and peaceful it was. You could hardly hear anything from outside including the traffic, the building was very well insulated as we couldn’t even hear our neighbours as well.