Overview
Resting on the pearly white sandy shores of the Riviera Maya, this elegant adults-only resort is an ideal pick for a luxury holiday to Mexico. Indulge in an exceptional array of world-class facilities, including 6 heavenly swimming pools, a sooth...
Resting on the pearly white sandy shores of the Riviera Maya, this elegant adults-only resort is an ideal pick for a luxury holiday to Mexico. Indulge in an exceptional array of world-class facilities, including 6 heavenly swimming pools, a soothing spa and an array of gourmet dining options. Lavish rooms and suites at Royal Hideaway Playacar are adorned with decadent mahogany furnishings, and all the mod-cons. If you’re looking for a romantic beach break to remember, this five-star all-inclusive retreat will leave you feeling pampered from top to toe.
How far is the nearest beach?
Royal Hideaway Playacar is located directly on the beachfront.
Distance from resort centre
The centre of Playa del Carmen is easily accessible, about 15-minutes away by car.
Distance from airport
Cancun International Airport is approximately 60km away from Royal Hideaway Playacar.
![Pools]( "6 Swimming Pools")
Pools
![Restaurant]( "6 Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Private Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Parking]( "Free Parking Available")
Parking
![Spa]( "The Retreat Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Adults-Only]( "Adults Only")
Adults-Only
All-Inclusive
The all-inclusive package at Royal Hideaway Playacar includes the following:
- Breakfast, lunch and dinner
- A choice of 6 speciality restaurants for dinner
- Premium branded alcoholic drinks, fresh juices and unlimited soft drinks
- Snacks throughout the day
- 24-hour room service with a menu of light meals
- Access to the floodlit tennis courts
- Sports and games activities including basketball, table tennis, cycling, and water aerobics
- Water sports activities including kayaking, sailing and windsurfing
- Video library with DVDs
- Evening entertainment
- Wi-Fi
Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.
Up to 44% off
Up to 44% off
Up to 44% off. All savings are already applied to the prices shown when travelling between 18th March 2024 - 22nd December 2024 **Blackout Dates Apply
4.5
Google reviews (2594)
Andrew Reese
Booked through Costco package. 6 days here and it was great. This resort is quiet and an older crowd. It does lack night time entertainment aside from a piano player and a couple of theater shows. So if you just want to have a quiet, beachy, relaxation style trip, then this place is for you.
Food was good. Lots of options but you do need to do your reservations for dinner when you get there and it can be later depending on your party size.
Service was good. Everyone was helpful and attentive. You can tell the staff love their jobs and are kind and caring. Very hard workers.
To the nitpicks in other reviews, yes pool seating is limited. You can't reserve seats with personal items. There are signs that say that. The A/C isn't great but it's Mexico, come on. It works fine and night it's cool enough. Rooms could use some minor updates but clean.
The beach is nice. Views are great. Lots of seaweed but it's cleaned up daily.
This place is for you if you want a quiet beach relaxation trip with good food and no bother.
Christine Dawson
Great location, on the beach. The hotel has beautiful surroundings and well-kept gardens , leading to a lovely pool area and the beach .
The rooms are very clean and spacious , and the bathroom area is slightly dated but more than adequate.
Lots of restaurants to choose from, the Grill is our favourite as it has a relaxed feeling and very good buffet.
The staff are attentive, friendly, and welcoming.
Would highly recommend The Royal Hideaway
Motopartsinc00
My overall experience at this resort was positive however for them to call this resort 5 stars is grossly overrated. There were several things that I’ve experienced at actual 5 star resorts that this one was lacking. For instance, there is a major lack of pool and beach chairs. There is an abundance amount of room on the beach for them to add more recliners however there is no where near enough to accommodate the guests. Chairs are cheap and they make the guests happy. Why they have so few is beyond me. Also, there is no dinner buffet. If you don’t feel like dressing up or having a longer sit down dinner the only other option is to order room service and eat in your room. I’ve never stayed at a property this size and had no dinner buffet. For me it seems like a major oversight. When you pay this kind of money for your stay the guests should have every food option available to them. These may seem like small grievances but they should not happen at “5-star” properties.
I would like to point out that the food is delicious, the grounds are meticulously maintained, the staff is incredibly friendly/helpful and I did enjoy my time here. That being said I would not return to this property. With so much resort competition on the Mayan Riviera there is definitely better places for the money I paid.
This resort needs to step it up or do future guests a favour and lower their star rating.
Curt Dumas
Royal Hideaway Playa Del Carmen
March 1, 2024 – March 9, 2024
Stayed in building 25
From the time we got off the private shuttle from the airport until we boarded the same for the trip back, we were very impressed. We were met at the front desk with libations that set the tone for the entire trip. In no time we were in our room heading out to dinner on the deck looking at the beautiful view and loving the breeze and the sounds of the waves hitting the manicured beach.
We had made reservations for dinner before arrival for each night at a different restaurant, usually at 7pm, the communication with the resort really helped great getting everything set for our trip. Our first full day was spent poolside. Enjoyed a fantastic breakfast with omelets made to order while you watched, and mimosas served by a super friendly staff. The servers kept palomas coming until it was time for water aerobics in the infinity pool. The activities crew was excellent, especially Rinaldo (call me sexy Ray), Carlos & Tristan. They kept the day entertaining with announcements, games, classes and emceeing almost everything at the resort.
We really enjoyed many of the extras offered from tequila tasting to silent disco, to painting classes, to 4 outstanding full stage shows.
The dinners were all 5 star, each plate was a work of art. The amazing bartenders kept the party going with their specialty drinks. (we usually arrived a half hour early) to the incredible and different selections offered at all of the restaurants.
Highly recommend the Royal Hideaway for an all exclusive, adult resort. Bring your sunscreen, the days are beautiful!
Curt & Kelly D.
Michigan
Craig Beattie
We had a great trip and enjoyed most aspects of our stay. The food was great, the "front line" staff were wonderful (except when the language barrier was an issue), and the pools/oceanfront setup was good (other than the somewhat significant issues associated with an insufficient number of lounge chairs both at the pool and the beach).
We had a couple of occasions to deal with the front desk / management staff, and that was the low point of our experience, as we felt that they generally tried to avoid being helpful, ESPECIALLY if the solution should have involved a financial cost. Others had a similar experience this way.
Would still consider going back, but would definitely be more persistent and prompt if there was a need for something to be addressed.
More...
