Overview
Treat your senses to a spectacular tropical experience in the heart of Mexico’s glorious Riviera Maya at the magnificent all-inclusive Barcelo Maya Caribe. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabu...
Treat your senses to a spectacular tropical experience in the heart of Mexico’s glorious Riviera Maya at the magnificent all-inclusive Barcelo Maya Caribe. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous sanctuary and enjoy the facilities, dining venues and hospitality on offer at three other neighbouring hotels as well. An amazing choice for families, couples and friends, you will find a variety of sport, entertainment and water activities on offer, along with a choice of tempting dining options. With relaxation guaranteed on the sun-kissed beach, by one of the 7 pools or in the luxurious surroundings of the impressive rooms and suites, an extraordinary Mexico holiday awaits you at the exceptional Barcelo Maya Caribe.
How far is the nearest beach?
The Barcelo Maya Caribe is located next to the beach.
Distance from airport
Cancun International Airport is approximately 79km away from the Barcelo Maya Caribe.
![Pools]( "7 Swimming Pools")
Pools
![Restaurant]( "3 Restaurants (with Access to Restaurants at Neighbouring Barcelo Resorts)")
Restaurant
![Bar]( "3 Bars (with Access to Bars at Neighbouring Barcelo Resorts)")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "18-Hole Mini Golf Course On-Site and Golf Courses Nearby")
Golf
![Parking]( "Free Parking")
Parking
![Shuttle]( "Guest Transport Service (8am to 2.30pm)")
Shuttle
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Children’s Waterpark and a Family Waterpark (Local Charge for Family Waterpark)")
Waterpark
Superior Room
Please be aware that if you book the Superior Room (standard room), you can be allocated this room type at any of the Beach, Caribe, Colonial or Tropical sections upon arrival. You will still be able to enjoy all the services and facilities of the four hotels, no matter which one you stay in.
- Balcony/terrace with garden views
- King-size bed or 2 double beds
- Sofa
- Fully-equipped bathroom
- TV
- Sofa
- Free mini bar replenished daily with soft drinks, water and beer
- Air conditioning
- Safe
- Coffee machine
- Bathrobe
- Slippers
- Capacity: 4 people – 2 adults and 2 children or 3 adults and 1 child
Junior Suite Ocean Front Premium Level
- Balcony/terrace with hot tub
- King-size bed or 2 double beds
- Sofa
- Fully-equipped bathroom with toiletries
- TV
- Wi-Fi
- Radio alarm clock with iPod connection
- Free mini bar replenished daily with soft drinks, water and beer
- Air conditioning
- Safe
- Coffee machine
- Bathrobe
- Slippers
- Room service
- Capacity: 5 people – 2 adults and 3 children or 3 adults and 2 children
- Welcome treat, including petit fours and a bottle of sparkling wine
Swim-Up Premium Level Junior Suite
- Terrace with hot tub
- Direct access to the swimming pool
- King-size bed or 2 double beds
- Sofa
- Fully-equipped bathroom
- TV
- Wi-Fi
- Radio alarm clock with iPod connection
- Free mini bar replenished daily with soft drinks, water and beer
- Air conditioning
- Safe
- Coffee machine
- Bathrobe
- Slippers
- Room service
- Complimentary gifts including selection of petit fours and bottle of sparkling wine
- Capacity: 4 people
Ocean Front Premium level Suite
- Terrace/balcony with ocean views
- King-size bed or 2 double beds
- Sofa
- 2 fully-equipped bathrooms, one with a shower and the other with a hydromassage bathtub
- Toiletries
- TV
- Wi-Fi
- Radio alarm clock with iPod connection
- Free mini bar replenished daily with soft drinks, water and beer
- Air conditioning
- Safe
- Coffee machine
- Bathrobe
- Slippers
- Room service
- Pillow menu
- Complimentary gifts including selection of petit fours and bottle of sparkling wine
- Capacity: 4 people - 2 adults and 2 children or 3 adults and 1 child)
Swim-up Premium Level Suite
- Terrace with hot tub
- Direct access to the swimming pool
- King-size bed
- Sofa
- 2 fully-equipped bathrooms, one with a shower and the other with a hydromassage bathtub
- Toiletries
- 2 TVs
- Wi-Fi
- Radio alarm clock with iPod connection
- Free mini bar replenished daily with soft drinks, water and beer
- Air conditioning
- Safe
- Coffee machine
- Bathrobe
- Slippers
- Room service
- Pillow menu
- Complimentary gifts including selection of petit fours and bottle of sparkling wine
- Capacity: 3 people
All-Inclusive
The Barcelo Maya Caribe all-inclusive package includes the following:
- Breakfast, lunch and dinner at a choice of buffet, grill and a la carte restaurants (prior booking is required at a la carte restaurants)
- Unlimited regional drinks as well as a selection of international drinks (soft drinks, beer, wine, house liquor, cocktails and coffee)
- Welcome cocktail
- Access to swimming pools
- Pool and beach towel and sun lounger service
- Pool waiter service (10.30am to 6pm)
- Children’s water park
- Daytime and evening entertainment
- 24-hour sports bar
- Children’s club
- Nightclub for teenagers
- Pool and giant chess
- Free entry to shows with drinks included
- Club with drinks (11pm to 2pm. Over 18s only)
- Guest transport service (8am to 2.30pm)
- Room mini bar restocked daily with bottled water, soft drinks and regional beer
- In-room coffee-making facilities
- Activities, including tennis, paddle tennis, mini golf and non-motorised water sports
Details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Caribbean buffet restaurant
La Fuente Restaurant
Capitan Morgan Restaurant
4.8
Google reviews (20304)
CHIRAG PARIKH
Premium Level is a Scam. Get ready to get treated differently (negatively) if you ask for what they have promised you while booking the stay. Staff has no sense of customer service and would snap at tiniest possible things. No wonder they offer 20 to 25% off year around.
Room:
There are no locks to the door of either shower or toilet in the room plus the door wont stay closed, keep opening up by its own. For some couples it doesn't matter but for families this could be uncomfortable.
Bracelets giving access to room door can deactivate anytime, so get ready for long walk to front desk at any given time to reactive them. Plus the staff is rude and keep you waiting in longer queue for some two seconds activation.
We noticed that premium level service desk takes way longer then regular front desk for same amount of task.
Restaurants:
Every restaurants confirms the dietary restrictions / food allergy when you check in but no one can understand the same once you start placing order. One of the member in the group is lactose intolerant, asked for vegan cheese or pizza with no cheese and they could not understand either. We understand language barrier, but this is some one health which they have no sense of seriousness. Every time, we ask for substitution in food, manager and waiter just laugh at the request by looking at each other.
Only great part of the trip was checking out, which was very smooth and not painful at all.
Lots of option in Cancun, look around before you book at same price point.
Shang Wong
Outstanding customer service by Esther Canul. Managing a request for a group of 13 is not always easy, especially when it comes to securing reservations at popular dining spots. Esther was a standout, attentively listening to our needs and preferences to help us book a table at one of the hotel's sought-after à la carte restaurants.
Her ability to understand exactly what we were looking for and her efficiency in making it happen was truly impressive. This reservation was particularly important to us as it was not only a celebration of Mother's Day but also a birthday for one of our beloved elders. Thanks to Esther, we are looking forward to what we believe will be a memorable meal, adding a perfect touch to what has already been an incredible trip.
Esther’s dedication and professionalism have significantly enhanced our experience, and we are deeply grateful for her assistance. Her efforts have ensured that our celebrations will be joyous and unforgettable. Thank you, Esther, for making our family feel so special!
galizio passucci
Japanese restaurant offered a culinary journey that was nothing short of extraordinary. From the moment we stepped in, Chef Carlo captivated our senses with his exceptional culinary skills and charismatic personality, providing not only delicious dishes but also an engaging dining experience.
Moreover, Chef Carlo went above and beyond to entertain us, skillfully juggling knives and engaging with everyone at the table, creating an atmosphere filled with laughter and joy.
Complementing the culinary excellence was the impeccable service provided by Waitress Elizabeth. With prompt service and attention to detail, she anticipated our needs before we even had to ask.
Jacque Smith
Service, food, and atmosphere was wonderful! I highly recommend this Italian restaurant. :)
We truly enjoyed our experience at Barcelo! Darinel Gomez took great care of us every day at the buffet! We stayed here last year and will come again in the future! Thank you everyone for making our stay a 5 star experience!
Liam McManaman
Service was incredible and very professional. The food itself was delicious and tasted just like Italian cuisine straight from Rome. We had a group of 10 and they were very accommodating. Thank you to the wonderful staff and the incredible chef's.
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