Overview
Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Cancun, a magnificent all-inclusive haven of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escap...
Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Cancun, a magnificent all-inclusive haven of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has everything you need for an unforgettable holiday experience. Glistening infinity pools, a winding water park, a sumptuous spa and a cutting-edge fitness centre are among the superb amenities you’ll discover at Hyatt Ziva Riviera Cancun. There’s also a lively kids club to ensure the little ones have a feast of fun during their stay. The plush suites are truly exquisite and feature a myriad of sophisticated amenities, such as spa-like bathrooms and high-tech entertainment. This stunning hotel also boasts a plethora of sensational restaurants where French classics and traditional Mexican flavours are among the gastronomic delights available.
How far is the nearest beach?
Hyatt Ziva Riviera Cancun is next to a pristine sandy beach.
Distance from the airport
Cancun International Airport is approximately 20km away from Hyatt Ziva Riviera Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Club Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Waterpark")
Waterpark
Water Park View Junior Suite
- Furnished balcony with water park views
- King-size bed (plus sofa bed) or 2 queen-size beds
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Tropical View Junior Suite
- Furnished private balcony with garden views
- King-size bed (plus sofa bed) or 2 queen-size beds
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Junior Suite Pool Walkout
- Furnished balcony with direct access to a swimming pool
- King-size bed (plus sofa bed) or 2 queen-size beds
- with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Club Ocean View Rooftop Master Suite
- Club Level benefits
- Furnished balcony with ocean view
- King-size bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Club Oceanfront Master Suite
- Club Level benefits
- Furnished balcony with ocean view
- King-size bed
- Sofa bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Club Level
The Hyatt Ziva Riviera Cancun Club Level privileges include the following:
- Exclusive Club Level Lounge featuring imported premium drinks, appetisers, continental breakfast, table games and Wi-Fi
- Premium-brand liquors
- Private check-in and check-out in exclusive area
- Late check-out (subject to availability)
- Personalised concierge services
- Food menu available
- Complimentary domestic and international calls
Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.
All-inclusive
The Hyatt Ziva Riviera Cancun all-inclusive concept includes the following:
- Unlimited dining at a variety of venues (including oceanfront dining)
- Endless drinks at a variety of bars and lounges (including premium top shelf wines and liquors)
- 24-hour room service
- In-room minibar restocked daily
- Private piers
- Access to the fitness centre
- Access to the kids club
- Aqua cycling, aqua aerobics and water volleyball
- Wi-Fi
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.0
Google reviews (988)
Starr Lite
My first visit to this hotel was fantastic. From the moment we arrived, we were greeted by friendly staff. Adrian at the front desk checked us in smoothly, and although there was a slight delay due to setting up a birthday surprise, it was well worth it. While waiting for our room to be decorated, we grabbed a bite to eat at Habaneros, where our waiter, Juan, provided excellent service, ensuring we enjoyed our meal. Manny at the spa was also incredibly friendly and attentive, making us feel welcomed. Alejandro, our pool concierge, went above and beyond to ensure our needs were met, constantly checking in to see if we needed anything. While the food was disappointingly cold on a couple of occasions, the overall experience was wonderful. I would highly recommend this hotel to friends and family, and I look forward to returning in the future.
Kevin P
Overall trip was really good. There are areas for improvement though. Food was pretty good, could be better. The service was excellent though and all the staff are really friendly and helpful. Dennis at the front desk area is wonderful and bartenders Eduardo and Victor are amazing. The nightly entertainment is quite good too. Beach is basically non existent but the pools are nice. There needs to be more chairs though are there are not enough around the pools for everyone.
Kora Tokach
My friends and I stayed at the Hyatt Ziva Rivera Cancún for a girls trip. We weren’t sure what to expect of the resort but it was absolutely incredible! The resort itself is very beautiful, clean, updated and modern. We were very impressed by the quality and flavor of the food throughout the resort. The most impressive thing about the resort is the staff. Manuel works for the Salon and helped us book our massages without even having to leave the pool, he walks around and will make the reservation for you on the spot so you can keep enjoying you time in the sun. Yamil that works at the Italian style restaurant was so great we went back the next night and got him as our server once again. Diego, Ernesto, Avid, and Abraham were our favorite bartenders - we never had an empty glass and they were so much fun to talk with they made the experience so much fun. One time we went up to the Breeze Bar and there weren’t any chairs together so Diego ran to us and pulled up chairs so we could all sit! I would definitely recommend this resort if you’re looking for a relaxing enjoyable vacation!
Devon Hutchinson
Me and my son were just there last week and it was quite possibly the best stay we have ever had at an all inclusive resort. The location was absolutely stunning, the service was beyond 5 stars as well as the friendliness and attention to detail of the staff there. The food was some of the best I have had at an all inclusive resort as well with so many different options and room service always at your fingertips! We used Amstar for our transportation there as well as excursions and everything was so organized and handled so well!
The grounds were constantly being kept up, removal of seaweed, taking the beach, keeping the floors clean, cleanliness of the rooms. Very impressive!
The lobby and whole feel of the resort is zen and calming. I loved that it was a little smaller than some I have stayed at, it never felt over crowded. There was always somewhere you could go to get some privacy. There is nightly entertainment for those who like that and a spa as well. Everyone genuinely seems like they love their job there.
I know some people have made comments about the seaweed and bugs at times but those are things that happen in nature and they do the best to their ability to keep the beaches clean and the rooms as clean as possible. It will be hard to not go back to this one next time, I would highly highly recommend!
Sofia Poole
This resort is lovely. The staff are amazing all around. Very helpful in getting you settled and making sure you have everything you need. Dennis at the front of the resort is so friendly and on top of making sure you have your luggage and know your way around the resort. Around the bars Eduardo and Victor make amazing cocktails. If you don’t know what you want, they will just make you something. Very family oriented resort with great food and relaxed atmosphere. On the smaller side so easy to find your way around. There isn’t much of a beach but if you want to just lounge around the pools then this one is for you. Thanks so much Hyatt Ziva for a great vacation.
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