Overview
The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...
The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.
How far is the nearest beach?
The resort boasts 2 pristine sandy beaches.
Distance from the airport
Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.
Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
All-inclusive
If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.7
Google reviews (17958)
Daniela Franco
This is an incredible and magical place. When we arrived at the hotel the staff had already left everything in perfect order, from the rooms to the event venue for the welcome, which was beautifully decorated. It is to be admired the work of the hotel staff, their warmth and attention, it is evident that they had made an effort for Griffith to have one of its best sales conventions.
Clemente Lozano
The best hotel I have ever been to. The kindness and helpfulness of the staff is at the level of the best in the world, without them, the hotel would not be what it is. I recommend that, in Xcaret, you go to fewer parks and enjoy this gem more. The food is also comparable to the best in the world. Are there better ones?
Lot of amenities, many food options, the landscapes are very beautiful and well cared for by the staff.
The only thing I would suggest is that they make the prices more affordable in economic terms. It is quite expensive which makes it difficult to return.
anna chubak
Over all it’s very pretty. Good location and the pools and river is nice. The rooms are pretty and the bartenders are amazing and very kind. Everything else kind of sucks based on how much you’re paying.it was hard to find the bus from the airport it’s just a person holding up a sign with 40 other resorts doing the same. Then an hour and 45 min ride to the resort and then it took almost an hour or longer to check in to the rooms. They switched our rooms three or four times and then we were told there were only river rooms available not the ocean we had. Then my husbands bracelet to the room didn’t even work. My family was told you could make reservations for dinner when you got here. Don’t plan on it. We got here and there were not a single reservation for the whole week for breakfast - dinner so we ate at the buffet or the other two restaurants that had almost two hour wait times. There’s children everywhere and the room by the rivers have had a wedding every single night we were there so you can’t use the pool by our room or the bar because the wedding and then it’s loud at night. Room service was good and so were the bartenders but everyone else we asked for directions because everything is impossible to find and you have to walk forever: but everyone else acts like you’re such a pain to deal with. It was pretty but we will not be paying what we did to come again and get subpar treatment. It’s just very complicated processes for everything.
A N (Doc)
The service is matched with the 5 diamond status of the hotel. You can ask any of the associates anything regardless of their department and they go out of their way to help you. The price can seem expensive but when you add everything included: food,drinks(even alcohol), room service, all park admissions with transportation from/to airport, to/from all parks, then you're really saving quite a bit of money. The hotel has a natural river that you can explore, then climb out in the caves and enjoy laying on the hammock before continuing your journey in the river. Life jackets are provided and mandatory on the river. You can swim or kayak. After you're done, enjoy a variety of foods in the many restaurants on location.
Richard Addison
This place is Amazing! Every detail of your experience is thought out, from the decor to your proximity to all the restaurants and amenities, and the entire resort functions extremely well! The service is excellent, and I was very impressed with how many workers knew both English and Spanish. I felt very much at home. There were spectacular views, and cameras strategically placed to allow you to capture your beautiful moments without having to ask a stranger to take your photo lol. I would highly recommend; it will take your breath away!
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