Selectum Luxury Resort Belek

Jolene Hammer

It has been an amazing experience for me and my family. The hotel has its own unique concept to begin with, it's dark and gothic. Despite that, every single employee is so smiley and helpful. It was a shame when we were there the pier was still in construction. Other than that I wanna thank everyone for their hard work just to make us feel comfortable on our stay. Special thanks to Bashak and Mertcan, who were my assistants that helped me a lot, daily information shared on WhatsApp chat group and face-to-face approach was priceless. I never had to go around asking for information they were always there for whatever I needed. The food was delicious, the only downside was the Far East Nights in the main restaurant did not have sushi, which should be improved. My daughter was so picky about her food and Chef Aladin was always there to help her pick the food she might like. The Pool Bar was nice and the waiters were skaters. It was pretty cool. I would recommend and consider coming back to this hotel.

Dace Zorgevica

Thank you for good reception. We appreciate excellent food, great choice of drinks and very exceptional service. Special thanks to Sabina and Delal from gues relations for warm welcome and support with all unclear questons. We also appreciate services near the main pool and expecially Cahide, who allways welcomes in the morning and helps with small but important things. Rooms are very nice, interior is impressive and each and everyone can find entertainment according their needs. Thank yo:)

Ola Z.

1.The hotel is advertising with a large pier with sunbeds. In real life it's under construction and closed for guests. You need to listen to drilling while being on the beach. Half of the beach is also closed resulting in no sunbeds available if you go outside after 11.In addition, while taking a walk on a beach we found a desk with sharp nails in the water, so the construction works can be dangerous to the guests.Hotel's responding to other opinions that the pier will be ready for summer-we were told that the outside pool is not heated anymore because it's summer already.The pool was very cold and only few people were brave enough to swim.Outside sunbeds are dirty and should be replaced. 2.Upon arrival the concierge encouraged us to book a table in al la carte restaurants. The first problem was the sushi place is permanently closed. When we wanted to book a table in steakhouse 2days in advance,we got an info that booking is possible only 1day in advance. When we repeated our request the next day,we heard that all restaurants are fully booked for the next week. We gave up on the steakhouse and went outside the hotel for this occasion. We checked if booking Italian restaurant is possible-yes it is. Ok,so please book a table-sorry,restaurant is closed.Meanwhile,we were passing by the Italian restaurant everyday and it was not even half full. 3.There are no info visible in the hotel nor available in the room.Every question or info needs to be requested with a concierge on Whatsapp.It's annoying,we are not going on holiday to use our phones all the time. At least a simple map of the hotel should be available in the room. If you want it to be digital, invest in an app so the guests can book tables or get any info by themselves with no need to wait for the concierge to reply. 4.The housekeeping staff was waking us up in the morning with knocking or even entering the room despite "do not disturb" sign hanging on the door. It's ridiculous, especially with the fact that the bathrooms in the rooms don't have door,so if someone opens the room door, a person taking a bath in a bathtub is exposed to the hotel corridor. 5.There are different working hours for each part of the hotel, but a few times we experienced their closing anyway. E.g. waffles 9-16,we went there 15:55,it was closed. Patisserie 10-19,we went 10:30,it was closed,the staff was there but we were told to wait until11.Game room 11-24,we went at 12,closed door. 6.There are no cold beverages in the main restaurant, all drinks should be served by waiters. It happened multiple times that we ate our meal, sat there for 40 mins and nobody approached our table, so we didn't drink anything. Same long waiting time is at the bar or pool (30 mins for a drink). 7.Internet connection is not available in all parts of the hotel, e.g.it works fine on the beach, but no reception at all at the main pool. 8.There is a cage(?)with cats near the spa area outside.There are 10+cats closed all the time in a cage approx.2x5metres.It would be not allowed in any developed country caring about animal rights. I don't know of they are there for children's entertainment but anyways it should not be there. 9.The rooms condition doesn't suit 5*standard - there are wholes in the walls, rain shower looks like it wasn't cleaned for months (spraying water in every direction), the handle in the bathtub is very unstable,windows are leaky and it's very loud when it's windy. We had room service everyday but the floor wasn't vacuumed. Carpets on corridors are also dirty and look like not vacuumed. 10.The elevators are small-hardly fitting 4 people comfortably (without luggage).It's hard to catch the elevator and we mostly used stairs. It wasn't an issue since our room was on 1st floor but I can't imagine not being able to catch an elevator while living on 3+ floor. 11.The room design is dark,windows are covered by heavy, barely moving curtains. It took time and strength to let some sunshine inside the room in the morning.Same with the wardrobe-no doors,only heavy curtains and it was difficult to use.

reza borhani

Foods and drinks are wonderful. Maybe hotel should arrange their own transportation that would be better housekeeping is very nice and good at their job. Special thanks to Basak, Serkan andsaeed The staff is so polite.

Messages EA

During my stay at the Hotel Selectum Luxury Resort Beleg, I was thoroughly impressed by the exceptional service provided by the staff. Firstly, I must commend the waiter James for his outstanding service. He was not only incredibly friendly and welcoming but also highly competent and efficient. James ensured that our dining experience was nothing short of perfect. Additionally, the Guest Relation Assistant Nurettin Kay played a significant role in making our stay memorable. Nurettin was always available to address any issues or needs we had during our stay. His professionalism and attentiveness were truly commendable, and he went above and beyond to ensure that we were comfortable throughout our stay. And last but not least, I must mention the excellent culinary experience we had, thanks to Chef Arif Usta. His mastery in preparing steaks and kebabs was evident in every meal we had at the hotel. The dishes prepared by Chef Arif were simply exquisite, and his culinary skills added an extra layer of enjoyment to our stay. Overall, my experience at the Hotel Selectum Luxury Resort Beleg was nothing short of exceptional, largely thanks to the outstanding service provided by James, Nurettin, and Chef Arif. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay.