Lishaaa A
The hotel is nice overall. If you’re looking for pictures for the gram the hotel is nice. However the staff are disgustingly rude. Toilet had skids stuck at the bottom. The hotel inside is very dark on the floors apart from the lobby. There’s no wifi you have to pay for it. Food is rubbish. Only booked the holiday because we thought it was an absolute steal- we was completely wrong. I’ve been Turkey 3 times before all in 5* resorts and this is definitely not 5*. The look of it is 5* but apart from that I wouldn’t even class it as a 3* if I’m honest. The blankets are basically thin towels. I have complained to my travel agent about the service and I will be taking it further. A few people who are at the hotel have also complained that I’ve been speaking too and said the same thing. As I said if you’re looking to take them cute pics for the gram it’s a nice hotel but honestly book elsewhere because I wouldn’t recommend this hotel whatsoever.
Ali hassan Mahmood
Our first time in Turkey and this hotel, we stayed here for 2 weeks we regretted so bad for choosing this hotel, it’s the worst hotel any human can live at🤢the food is absolutely disgusting been left out for hours reused food same noodles and tomoto soup for dinner since we been in the hotel so we had to eat out everyday which costed us a fortune as the food was awful🤢. They focused too much on the interior and the pools rather than the chefs or food which isn’t worth the stay honestly guys save yourself the hassle and don’t choose this hotel. The rooms were okay only good thing was about the room was the balcony, housekeepers didn’t clean our room for days up until we complained to the receptionist. But yeah overall disgusting hotel I have ever been to.
Lauren Bouse
Don’t waste your money. Dirty, over crowded and poorly located. From the moment we got there the reps and activity sellers told us never to come back, it’s a terrible resort and not a great area. This came to be true. The room was ok though not particularly clean. The food was very disappointing and bland, it clearly sat out unattended for hours and was reused. It’s not safe for children as there’s absolutely no health and safety management! Right next to the kids area is an open gate onto a worksite and an open door into what was once an indoor pool that now lays empty with a loose net covering and a rooms that pilled high with storage. The male staff that tended the only outdoor bar are rude and unprofessional, they will flirt with you in the slimiest way. The coffee machine at said bar smells like foul milk and rot, which means anywhere in a 5 meter radius is unbearable. You can tell this has never been cleaned.
The best thing about this hotel is the Turkish spa and the treatments you receive, which are lovely. Though when we stayed there was an incident with a strange Turkish man who urinated in the sauna and was walking around the spa when we received our treatments making me very uncomfortable and the staff had little intention to intervene. The pool is quite nice too but it’s massive and again, there is only 1 bar and 1 person at a time serving. There’s no poolside/table service and if you want anything other that the 1 beer or 2 premixed “cocktails” you had to pay. Though they spoke little English to asking what they have/can make is futile. There’s not a menu/drinks list in sight so it’s all a guessing game and you get a tiny plastic cup that last about 4 sips after all the effort. Not exactly “all inclusive”. I will not return and advise any western travels with standards to avoid. It’s cheap but not cheap enough to warrant the quality.
Active Tek
Right here is my honest opinion of this ✌️*5 resort in antalya turkler region, litrelly just got back today the 25/4/24 for 10 days, so want to review whilst the brain is still in remembrance 😀, checked in with the mrs & grandaughter(4) on the 10/04/24. Used hoppa transfers who way way cheaper then travel xtra who wanted £178 for transfers. Hoppa £78 🤨, transfer bothways went very professional & on time and super clean vito black vans. Any how back to alan xafira the 5* ✌️ resort, checked @ 3:30am as came on a late flight, 1 chap behind the desk as expected because its was late, kind of semi friendly *well it was 3:30am 😃, checkin was super smooth within 5 mins. Given the usual lowdown the where abouts the do's n dont's told everything was closed so no late night munchies or bellyfulls, which i personally found quite dissapointing, because ive travelled many resorts all over turkiye and all most all do some kind of much, anyhow mt desk man asked if i wanted help to the room to which i said yes, no porter at that so mr deskman shouted the security gaurd asking him to oblige he took us up to room and showed us in, brought luggage in 2 suicases and then stood there expecting a tip or (bakhshis) as its called fair enough i gave him 100tl as i had nothing smaller, he thanked & walked away, the room room was.spacious enough for 3 beds were a little tired but comfertable enough to sleep, as we went to the bathroom NO TOILETRIES 😲 to my amaze straight away i was like wha..🤬 this is a 5⭐️ no way hozay..good job we bought our own phew. Wardrobes no gowns no slippers no anything but few coathangers 🫨. They only had them local fitness centre shampoo disposal machines that you push to get get out of 1 near sink 1 in shower area oh and the main shower head pressure forget about it, * so if your expecting to go and find toiletres and robes ect you wont cuz there is none 🤣,
The rooms are very tired, 100% TLC needed. The food breakfast was limited because they had just opened 1 day before we got there.yet they got.busier but the menu stayed thr same 😀 the dinner & evening meal was half decent cold at times but decent, the non fizzy drinks on offer the shadiest watered down you will ever taste basically taste like fruited water, pepso fanta is there, no comment on alcohol because i dont drink.
The waiter service is non existant its all about self service here 😆, yet they put a tip box in the food hall lol, the staff is friendly though i never came across anyone rude, the pools are amazing needs TLC as the tiling & grout is falling appart, indoor pool is empty has been for sometime, so no heated pool, the desserts though ufff especially the milkmake hattsoff to the maker of that, the room cleaners are a joke may as well just ask the guests to DIY 😃. Overall tovsum things up
If you get a cheal deal and dont mind DIY then u may like it, but it is no 5⭐️ joint i personally will never go back, oh almost forgot on the 1st day the lift broke down and we was stuck in it aling with a lady from the south of england for 15 mins, after which they slipped door open and asked to leave. No apology of anysort.
Most people rating 5/5 on here clearly have no sense of what a 5⭐️ truly is meant to be, a grand building that is very poorly managed in all areas that 100% needs TLC to make it shine
Lee Stock
Thoroughly enjoyed our week at this hotel. Other reviews moaned about grumpy staff but some smiled and some didn't, so what they are there to work! And as for moaning about going to the spa for pool towels...get over yourselves. The pools were fantastic though. But for a 5 star hotel to only have one local beer in small plastic cups is not on, especially the plastic wastage. The food was ok but definitely not aimed at Brits, more locals and eastern europeans. The hotel itself was clean and very pretty. Rooms were very spacious.
3.6
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