Royal M Hotel & Resort

Cris Capco

This is my first experience to celebrate my birthday in a five star hotel. The room was so spacious and clean. The foods are all organized and all good my guest enjoyed the food they served to us. The supervisor Karim and his waiter Dani are so assistive and-so attentive in serving us and they always smiling to us. Thank you so much to them for assisting us. Highly recommend for celebrating any occasion in this hotel.

Saif Al Azzawi

⭐⭐⭐⭐⭐ I had an exceptional dining experience at this restaurant, thanks to the outstanding service provided by Manager Karim. From the moment we walked in, Karim greeted us warmly and ensured our needs were met throughout the meal. His attention to detail and willingness to go above and beyond made our visit truly memorable. The food was delicious, but Karim's professionalism and friendliness elevated the entire experience. I highly recommend this restaurant, and I'm grateful to Karim for his excellent service.

Mohamed Ahmed

I am writing to express my heartfelt gratitude for the exceptional service provided by the staff specially Mr. Karim during my recent Iftar experience at your restaurant during Ramadan. Mr. Karim's dedication to ensuring that every aspect of my dining experience was flawless truly stood out. From the moment I arrived until the end of my meal, he went above and beyond to ensure that I felt welcomed and attended to with the utmost care and attention. His warm greeting upon arrival immediately set the tone for a memorable evening. Throughout the evening, Mr. Karim demonstrated impeccable professionalism, attentiveness, and a genuine passion for hospitality. He anticipated my needs before I even had to ask, providing insightful recommendations and ensuring that every dish was served with precision and flair. Mr. Karim's extensive knowledge of the menu and his willingness to cater to my dietary preferences made the dining experience truly personalized and enjoyable. His friendly demeanor and engaging conversation added an extra layer of warmth to the evening, making me feel like a valued guest throughout my visit. It is evident that Mr. Karim takes great pride in his work and genuinely cares about the satisfaction of his guests. His exemplary service not only enhanced my dining experience but also left a lasting impression of the hospitality offered at your esteemed establishment. In conclusion, I would like to extend my sincerest appreciation to Mr. Karim for his outstanding service during Ramadan. He is truly an asset to your team, and I look forward to returning to your restaurant to experience his hospitality once again in the future.

Sahiba Banu

Had the most splendid and fantastic stay here. I stayed for a week and landed past midnight because that was the only available flight from my country to AUH, was greeted by the transportation coordinator and the transport pickup driver, unfortunately i experience heavy wind and rain when reaching the hotel but the driver was calm. check in process was smooth and was given a free room upgrade, the breakfast can be a bit boring after a few days but it's still delicious. the view is beautiful and the room services are amazing. i highly recommend this hotel. only thing that needs improvement is the hotel aircon bc it's really really cold and the team handling emails should be prompt in their replies

Lindokuhle Nxumalo

What a great service! A variety of dishes. Very interesting about the toilet facilities. They were not as clean as one would have expected them to be. Although the general restaurant service was good, the team were more responsive rather than being proactive. Management were very supportive overall.