Overview
Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...
Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless. If you’re seeking a sunny golfing holiday, this is an ideal pick for the onsite designer 27-hole golf course, with lessons and a pro shop.
How far is the nearest beach?
Moon Palace Cancun is located directly on a pearly-white sandy beachfront.
Distance from resort centre
Everything you need for a fabulous all-inclusive holiday to Mexico is available in resort, and you can easily explore the area further via the hotel’s tour desk. The centre of Cancun is about 30-minutes away by car.
Distance from airport
Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.
![Pools]( "2 Swimming Pools & a Children’s Pool")
Pools
![Restaurant]( "Numerous Restaurants")
Restaurant
![Bar]( "Numerous Bars & a Nightclub")
Bar
![Gym]( "State-of-the-Art Gymnasium")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "27-Hole Golf Course")
Golf
![Spa]( "World Class Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids’ Club and Teens’ Lounge")
Kids Club
![For Families]( "Family Friendly")
For Families
Superior Deluxe Garden View
- Furnished balcony overlooking the tranquil garden
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Junior Suite Golf Course
- Furnished balcony with views of the 27-hole golf course
- Golf cart for personal use to get around the resort
- King-sized bed
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Separate seating area
- Minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Ceiling fan
- Free Wi-Fi
Superior Deluxe Ocean View
- Furnished balcony with views of the Caribbean Sea
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathrobes, slippers and luxury toiletries
- Minibar
- Complimentary bottle of wine on arrival
- Coffee and tea making facilities
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Superior Deluxe Ocean Front
- Furnished balcony overlooking the ocean
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Swim-Up Suite
- Direct pool access from terrace
- Furnished balcony overlooking the garden and pool
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Telephone
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
All-Inclusive
The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:
- Breakfast, lunch and dinner at the resort’s world-class restaurants
- Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
- Unlimited top shelf premium wines, beers, spirits and cocktails
- 24-hour room service
- Non-motorised water sports including paddle boarding, kayaking and snorkelling
- Unlimited phone calls within Mexico and the US
- Wi-Fi
Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.
4.6
Google reviews (16601)
Tere de Ames
I was here for the BSB back at the beach event, everything related to hotel staff friendliness, and attitude of service is superb. Everybody was trying to make our stay comfortable and enjoyable. The hotel is huge! But we were in the Sunrise area close to the wave rider and restaurants so really not a problem. Food is remarkable, kudos for the in house cafe open 24/7 the ice cream and truffles are a most!. Beach is clean, sand is soft, people is happy. Definitely coming back.
June Johnson
Stayed here for the first time for a work conference and it was massive. We stayed in the Sunrise portion of Moon Palace, and the rooms were spacious and well appointed. The AC was the real hero and worked well making us super comfortable amidst the humid Mexican climate. The beds were comfortable but the pillows smelled super mildewy so I asked for fresh pillows and the new ones were only slightly better. (Told by housekeeping that they spray lavender on them 🤷🏻♀️) The linens and rooms were very clean and the shower was great with the exception of the slow drain.
As for the resort, the food was above average but most of the meals were catered at the conference hall. The meals we had around the resort were good, not phenomenal. Breakfast was the best meal of day and we enjoyed trying different dining spaces. The worst meal was the burger spot near the pools. Don’t recommend that location. The pools were lovely and the large golf carts made it easy to get to the spa and back and forth since our room was a good distance from the conference center. Since it was in Dec, walking around was perfectly fine. It seemed to be really family friendly and overall I enjoyed my time there with work friends.
Mel X
I recently stayed at Moon Palace sunrise resort with my family, and it was an amazing experience, especially for families with young children. The resort offers so much activities and entertainment options suitable for all ages. The kids' pool was a highlight for my children, providing hours of fun and excitement. Moreover, I was impressed by the excellent service provided by the staff. They were polite, attentive, and always ready to help with any request. Their genuine care for guests made our stay even more enjoyable.Overall, I highly recommend Moon Palace Resort to families looking for a fantastic vacation spot. We had such a wonderful time that we are already planning to return, and I will definitely recommend this resort to anyone seeking a family-friendly destination.
Alyssa Stewart
Very nice resort. The staff are incredibly nice and will try to help you in any way they can. The resort is huge so I loved that they had little golf cart stops where you could wait for a ride. The pool is amazing. Huge and so many different areas to hang out. I recommend hanging out by the activities pool. The people who work down there in entertainment are so fun and hilarious. We had a great time just watching them lead the activities. The sand on the beach is so soft here although most people hung by the pool instead of at the beach. We were in a swim out room and it was pretty small. We had 3 people in our room and that seemed to be too much. The double beds are pretty small so they can sleep 2 but you probably won't have much extra room. We weren't in our room a lot anyway so it didn't bother me that much. The food was hit and miss for me. We had some really good food and some okay food. I think the best food we had while we were there was at Agra, the Indian restaurant. We never had to wait for to eat at a restaurant the whole time we were there. There were always tables available. We were there for a concert event so there weren't many kids during that. We stayed an extra day after the event and the resort filled up with kids. If you don't want kids around, I'd suggest opting for an adults only resort instead as this resort is very family friendly. You have a beautiful view of the sunrise right on the beach. We had a great time here. The staff overall was amazing. Having a great staff can really change the experience someone has at a resort so it was great that they were so amazing. I'd definitely recommend this resort to friends and family. Also a big plus is it's only 15 minutes from the Cancun airport which was great.
chintan shah
It's a good place for a family vacation. Excellent location, very good beach and overall the property grounds are very well maintained.
The accessibility between the three properties is very good with the golf carts. Their kids playroom and the gaming room are also very nice.
Food was good overall, though we found that the much hyped restaurants were just hype. Their Asian and Indian food were below par in food taste and quality of ingredients.
Pools are nice, though pool bars serve watered down drinks. Lobby bars have a good selection of liquor and cocktails.
The bed in our room was basically broken as it caved in the middle even without anyone on it.
Bathroom had bad smell when you ran the shower.
Their app sucks. It would hang up frequently. We experienced it on pretty much all phones in the family, so it wasn't a device related issue. If it worked as good as the Disney app, it would be very useful to know activity schedule, class schedule etc.
Their staff is very professional and service oriented. Everyone we encountered greeted us. Overall a pleasant experience. We'd consider going again if we plan an all inclusive trip to Cancun.
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