Overview
Tradition and luxury combine to create a unique five-star city centre experience at Iberostar Heritage Grand Mencey in Tenerife’s bustling capital, Santa Cruz. Step inside the polished colonial-style hotel, with its marble lobby and stylish rooms,...
Tradition and luxury combine to create a unique five-star city centre experience at Iberostar Heritage Grand Mencey in Tenerife’s bustling capital, Santa Cruz. Step inside the polished colonial-style hotel, with its marble lobby and stylish rooms, and you’re transported to a serene world of relaxation. Stretch out by the pool, get pampered at the spa and then enjoy exploring the city on your doorstep. Dining in is special here too, with gourmet cuisine promising fresh seafood and contemporary takes on Canarian specialities. Whatever your reason for visiting Santa Cruz, you can be sure you’ll be at the finest accommodation in town when you book a stay at Iberostar Heritage Grand Mencey.
How far is the nearest beach?
Iberostar Heritage Grand Mencey is a city hotel with the nearest beaches a short drive away.
Distance from resort centre
The hotel is opposite the Garcia Sanabria park on the outskirts of Santa Cruz city centre, with restaurants and shops nearby.
Distance from the airport
Tenerife North Airport is approximately 15km away from Iberostar Heritage Grand Mencey.
Pools
Restaurant
Bar
Gym
Spa
Wifi
4.7
Google reviews (5945)
Victoria McKinstry-West
We are here on a weekend break and have spent a lot of time relaxing by the pool. This was much needed and during this time we have been served by Carlos who not only took the time to speak to us and recommend drinks but was both polite and friendly. He catered to our personal needs and made us feel welcome.
The hotel is in a prime location, walking distance to all the main areas with the main aspect of the hotel was the nature in which we were approached and cared for by all staff.
It is a family friendly hotel but quiet and calm.
We will be coming back.
Jake Morrow
The hotel is wonderful. Very relaxing and a lovely place to be. Great food, and more importantly great cocktails. Great service by the pool so you never have to leave your chair if you don’t want to. Carlos (from Cuba) has gone the extra mile throughout our whole time here and has always been a friendly face making us feel extra welcome and made us some brilliant drinks. Thank you Carlos!
Alexander “Alexus” Harrison
Beautiful Hotel, great location, big pool area, nice gym/spa!!!
Service is very good, we had our really nice waiter Carlos from Cuba, he gave us a perfect and super friendly experience.
Breakfast is huge and super delicious as all of the food we ate in the restaurants in the hotel.
Would definitely come back.
Just would have liked the room, we had a superior double ab bit nicer. But that was the only thing. :)
Dan Hendry
Beautiful hotel in an excellent location in Santa Cruz. High quality food at a good price. Very helpful and friendly staff. Spa, gym and pool areas immaculate and modern.
We must make a special mention of Andrea in guest services, and Raul on reception - we had to find a room last minute due to our daughter being admitted to hospital - Andrea found us the room for the initial 2 nights and Raul helped extend our stay when it became necessary - their friendly and helpful service made a very stressful time much easier. Thank you to you both!
Mimoza Hamiti
Such a great hotel. Breakfast is great, rooms are always clean and fresh. All staff is super friendly and helpful. Extra big ups to carlos by the pool, he always answers any questions you have and is so kind and helpful! He creates a nice atmosphere by talking to the guests and joking around 😄
More...