Overview
Be treated like royalty during an extravagant tropical holiday at the magnificent adults-only Hilton Playa del Carmen, located on Mexico’s spectacular Riviera Maya. Luxury awaits around every corner at this fabulous all-inclusive resort, with endl...
Be treated like royalty during an extravagant tropical holiday at the magnificent adults-only Hilton Playa del Carmen, located on Mexico’s spectacular Riviera Maya. Luxury awaits around every corner at this fabulous all-inclusive resort, with endless leisure options, a variety of gourmet restaurants and a choice of lavish suites, everyone having their own whirlpool hot tub. All of this is topped off with a stunning oceanfront setting, ensuring you experience an exceptional Mexico holiday at the majestic Hilton Playa del Carmen.
How far is the nearest beach?
The hotel is next to the beach.
Distance from resort centre
Hilton Playa Del Carmen is close to shops, bars, cafés and restaurants in the centre of Playa Del Carmen.
Distance from airport
Cancun International Airport is approximately 56km away from the hotel.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Spa]( "Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Adults-Only]( "Adults-Only")
Adults-Only
![Parking]( "Free Parking")
Parking
![Restaurant]( "All-Inclusive")
Restaurant
Junior Suite Garden View King
- Private furnished balcony or terrace with garden view
- King-size bed
- Dining table
- Whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Free Wi-Fi
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
Junior Suite Swim-Up Double
- Private furnished terrace with direct access to a semi-private pool
- 2 queen-size beds
- Hammock
- Living area
- Dining table
- Whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
Junior Suite Oceanfront Walk-Out King
- Private oceanfront terrace with direct beach access
- Exclusive designated beach cabana
- King-size bed
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
One Bedroom Suite King
- Oversized private balcony
- Exclusive designated beach cabana
- Separate bedroom with king-size bed
- Living room
- Bar and dining room
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone with unlimited complimentary domestic phone calls
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
- Complimentary dining at Chef’s Plate
Presidential Suite
- Private rooftop terrace with pool and bar
- Separate bedroom with king-size bed
- Large living area
- Bar and dining room
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
- Complimentary dining at Chef’s Plate
Facilities
- Swimming pools
- Restaurants
- Bars
- Fitness centre (personal training consults available)
- Spa (local charge)
- Salon (local charge)
- Rooftop tennis court
- Sauna
- Steam bath
- Daily fitness programme
- Yoga
- Pilates
- Spin classes
- Aqua Zumba classes
- Water aerobics
- Latin dance lessons
- Pool theme events
- Cooking demonstrations
- Crafts and games
- Daily live entertainment
- Nightly live performances
- Local area tours and excursions (local charge)
- Free parking
- Concierge
- Meeting rooms and facilities
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
The Hilton Playa Del Carmen all-inclusive package includes the following:
- Unique dining options including à la carte restaurants, gourmet buffets, and 24-hour in-suite dining
- Signature cocktails and soft drinks served at multiple bars and lounges
- In-suite minibars restocked daily with soft drinks, beer and water
- Fully-equipped fitness centre
- Hilton Honors Concierge and Hilton Honors private beach cabana section
- Tequila connoisseurs, wine sommeliers, and professional mixologists to guide tastings
- Daily activities including yoga, pool games, dance classes and more
- Live music every night
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Asiana
- Asian fusion cuisine
- Gourmet sushi, poke, sashimi and more
- Serves dinner
- Dress code: Smart casual
Rincón Mexicano
- Traditional Mexican cuisine
- Serves lunch and dinner
- Dress code: Casual
Kalamata
- Mediterranean cuisine
- Serves dinner buffet style, as well as seafood specialties, grilled vegetables and seared meats
- Dress code: Smart casual
Maria Petrona
- Authentic Mexican gourmet cuisine
- Serves dinner
- Dress code: Smart casual
Chef’s Plate
- International haute cuisine
- New menus crafted each week
- Reservations required
Spice
- International and Mexican cuisine
- Serves breakfast and lunch buffet style
- Dress code: Smart casual
Pelicanos
- Caribbean fusion cuisine
- Serves breakfast, lunch and dinner
- Beachfront restaurant
- Dress code: Smart casual
Barefoot
- Snack bar serving healthy treats and vegan dishes
- Grab-and-go items available
24-Hour All-Inclusive Lounge
Aromas
- Serves a variety of rolls, croissants or desserts
24-hour room service and romantic beachfront dining is also available (upon request).
4.5
Google reviews (6981)
Jason Peng
We stayed in a two beds junior suite with garden view. The room comes with a big jacuzzi tub!
There are many different varieties of food options to choose from- Mexican, Mediterranean, seafood, Asian, Buffet, and even 24 hours Room Service if you’re hungry at night!
There’s also many events throughout the day.
Check them out in your first day of arrival so you can plan out your schedule, or simply just relax on the benches next to the pool or the beach.
The location is also impeccable. It’s right on the action of Playa Del Carmen with gift shops, pharmacies, clubs, massage spa, etc.
Would definitely come back in the future.
Juan Juarez
Came here with wife and friends. It was an overall good experience, but there's some items that I wish would could be better.
We picked this place because it was an adult all inclusive resort. They shut down the couple of bars by 11pm and you can't even get beer delivered to the room. So after 11 if you want anything alcohol related you have to go out into the town or stock up beforehand. The rooms were awesome, no complaints there.
The beach there was a lot of seagrass and very rocky, we had to go to the edge to be able to get in the water. The pools were nice. The staff was friendly and there was no issues. It just seems some of their rules were a bit stringent, which kind of takes away from being on vacation experience.
Shirl Shirl
4.5 on beach location. We walked the cost a few miles while there, and the hilton beach is nice, but it does have lots of rocks ... there are other areas where the beach is smooth and less rocky.
I read in some other post about the alcohol being mediocre, I had maybe three cocktails, and I would agree they didn't taste strong. I drank water rather than mixed cocktails from then on.
The food is actually better than other resorts in the area. And the desserts were the highlight.
Our room was 2335. Good ocean view and pool view. We would get up each morning to walk to the beach to see the sunrise.
Very pretty grounds.
B P
I recently had the pleasure of staying at the Hilton Playa Del Carmen, and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm smiles and excellent service.
The room was spacious, modern, and impeccably clean, with a stunning view of the ocean. The bed was incredibly comfortable, and I slept like a baby every night. The amenities in the room were top-notch, and I appreciated the thoughtful touches like the complimentary minibar and the luxurious bath products.
The hotel's facilities were equally impressive. The fitness center was well-equipped with modern machines and offered a variety of workout options. I also enjoyed the spa facilities, which were luxurious and relaxing. The pool area was beautiful, with plenty of loungers and umbrellas for relaxing in the sun. The beach was pristine, and I enjoyed taking long walks along the shore.
The hotel's restaurants served delicious food, and I especially enjoyed the breakfast buffet, which had a wide variety of options to choose from.
The staff at the Hilton Playa Del Carmen were exceptional. They were always friendly and attentive, and they went out of their way to make sure I had everything I needed for a comfortable stay.
Overall, I would highly recommend the Hilton Playa Del Carmen to anyone looking for a luxurious and relaxing getaway. The hotel's beautiful facilities, excellent service, and stunning location make it the perfect destination for a memorable vacation.
Lindsey Pierce
I was rudely interrupted by a worker while reading my book by the pool whom stated that since I didn’t pay for a cabana I wasn’t allowed to use the chairs in the water. I then had to move to a location far from the pool for a very minimal account of guests to use, ultimately leading to the potential to not get a place to sit unless you want to wake up at 6am to claim a chair. So, unless you want to pay $170 a day for a cabana, you are sanctioned to chairs alway from the pool. Further, unless you have a certain Hilton status, you are not permitted on certain parts of the beach. These people are basically just sorting you by class. This is not “all inclusive” and this was not mentioned when booking a $600-$700/night room. I came here again since I visited when it was owned by the Royal and Hilton has turned this into a place by status with lies.
I haven’t ever been this disappointed with an inclusive resort and I had higher expectations for the Hilton as I have been a member for years. I will not be back or will recommend. I also will be reconsidering my Hilton membership.
EDIT TO REVIEW:
I caved and purchased the cabana. I again was inconvenienced by yet another worker whom came over and said that I didn’t pay for the cabana…..at 1pm when the reservation began at 11am. When booking I was told it would be charged to the card on file. I am inconvenienced every day at work as a doctor…. I don’t need this on vacation as well. This keeps stacking up. I will be finding out which hotel chains Hilton owns so I won’t continue my 15+ year service with them. I would rather rent a house with a private pool and chef before I do this again. Great job Hilton.
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