Valerie Priscilla Goby
Beautiful rooms. The young man on reception, Keith, was extremely helpful and caring throughout my stay. Great credit to him. Buffet meals in the Market restaurant were super.
RS Spillett
I chose this location as it is walking distance to La Perle. After arriving, I found that not only is it attached to the V Hotel but also the La Perle theatre. Rooms are large and spacious. They recently moved the lounge to the 30th floor in the V Hotel. So if staying at the Hilton you had to go down to the ground around to other hotel and back up. The new lounge is beautiful and has amazing views but was a little inconvenient I'm my opinion. FOH never seemed to have enough staff on hand. No 24 hour concierge and staff not very helpful when needing assistance. Checking in took longer than I figured being such a large and busy hotel. Probably would not stay there again.
Ruby Cortes
Stayed for 5 days, 4 nights while attending a Conference in the World Trade Center. Breakfast was provided and the best part are the warm & efficient staff! The moment you step inside, you are greeted & assisted. We would definitely come back when in Dubai!
Concierge team: Juan, Joseph, all the Door men were worth mentioning! Also Ribs & Brew was delightful, service was efficient c/o Michelle!
5 Star Customer Service for all staff☀️
Luca Garofalo
At the price I booked the hotel for, I wasn't expecting much ($150+ per night).
I was initially set on booking the Hilton Dubai Palm Jumeirah, for the more resort feel and beach access, but it was so much more expensive that I decided for the Al Habtoor property.
I was delighted with the choice. Me, my wife and my 3 yo had the best time, during our 5 night family holiday, coming from London, for a much needed sunny break.
We loved the service and must praise Manjur and the Breakfast team above everyone else, for his kind attentions to my daughter. She had been totally spoiled: the team remembered her name, her food preferences, and made her feel super special: thank you again Manjur!
We loved the room: very spacious. The entry level could accommodate the 3 of us and still had plenty of extra space to walk around. The views (we were at the top floor, 24th) were incredible, with the Burj Al Arab and Dubai Marina to be seen in the distance, which gave us a great sense of place.
The housekeeping team did an insanely good job: we didn't have much interaction but they had understood that we were consuming plenty of water and on the last night they must have added 10 complimentary bottles to the room for us to use. The cleanliness of the room was flawless and they never missed a turndown service: well done and thank you.
We really enjoyed the food and beverage at the hotel: there's a few choices of restaurants andv you can use the connected hotels facilities, V Hotel and Al Habtoor Palace, but we stuck to the buffet restaurant, The Market, as it provided a fantastic and high quality selection of different cuisines, with themed nights at every dinner service. Plus it was so convenient with the child, that we really didn't have any incentive to change.
For lunch we would use instead the Firefly Lounge as it was just a treat to dine by the pool, after a morning of splashing around with the little one: I recommend the iced smoothies and the pokè bowl, delicious.
About the pools, there are 3 and we spent plenty of time there. That was one of the main drawing points for us choosing this hotel, as we still wanted to have a beach-style holiday, and they were really great. My little one spent half of the time in the kids' club pool and the other half, in one of the regular ones, and she just had a blast there.
The staff was always very nice and attentive. No one was pressing for tips and actually sometimes kindly offered us complimentary water when they could have charged us.
The hotel location was a high point for me. At the time of booking, I really wanted to stay on the Palm Jumeirah but in hindsight, the Palm is quite far from Burj Al Khalifa, the Mall and all that Downtown area, and on top of that, the traffic can be really bad from there to reach those sights. We were really happy there as the Hilton Al Habtoor was a bit of a middle point and we would decide which direction to go, based on the traffic.
We did go to the Palm and also had a feeling that it has a bit of a party vibe, probably better suited for an adult crowd.
Speaking of beach, we did use the complimentary shuttle service taking us to the Habtoor Grand beach resort, in Dubai Marina area, and absolutely loved the sea there, with plenty of families, which was again great for the little one. Top tip: when you are there, do enjoy the sunset and then go for dinner by The Walk, another Dubai sight.
All in all, I really recommend the Hilton Al Habtoor, great for a family break at a really good price.
Thank you for the great holiday!
Prince King
We received excellent service from Hilton they made our stay unforgettable.
From the warm welcome to the great customer service, the hotel staff is amazing.
Especially thanks to Iqbal from the concierge who saves our life.
I lost my passport in a taxi, and Iqbal & and Sajid helped us to get the passport back.
The people are outstanding, professional, and very friendly. I would recommend the Habtoor Hilton any day to anyone. You won’t regret it.