Anantara Bophut Koh Samui Resort

Alexander Y.

With Discovery status we received a complimentary room upgrade, a sweet welcome gift, and late checkout. We were also assigned attentive staff who greatly contributed to our positive experience. Fresh flowers adorned our room daily, and our tea and water supplies were promptly replenished. Each evening, we appreciated the warm goodnight wishes left in our room. The breakfast buffet offered a diverse selection of high-quality dishes, and the hotel's garden was truly stunning. Its proximity to the fisherman village, night market, bars, and restaurants was convenient. However, there were a few drawbacks: - Our room didn’t have a real balcony, just a sitting area - The bathroom was too small, with a large door that limited space for placing a foot towel. - At times, pool towels were unavailable. - The public toilet at the pool area requires renovation. - The prices at the pool/beach bar are exorbitant.

Oscar Delgado

The best part of this hotel is the pool and proximity to Bophut Fishermen village. The staff is also excellent. Our ocean view room was nice. We had fresh fruit waiting for us and the view was stunning. Guilty, the restaurant, is delicious as well. There is an opportunity to improve on details. For example, the beach towels were old and damaged. The pool itself is beautiful, but the lounging areas are overcrowded. They are upgrading the location so there was some noise from the construction in the morning, but only lasted for about an hour. The beach is not the best, so we spent most of our time by the pool. Overall it was a very nice experience.

Matthew Jewell

We had a brilliant 1 week stay at the Anantara. We have been travelling Thailand for 3 weeks and the service here is the best we experienced out of the other hotels we have stayed at. The vibe here is good, it’s got a good mixture of liveliness and chill vibes when you need them. We visited the spa and I have to say it’s really worth the money. The spa is fantastic, it feels like you’re in a movie when you’re walking towards it! Definitely has the wow factor. Breakfast food in the morning is good, caters to all needs! Big shout out to my main man Yut and Cindy. They were really friendly and took care of both myself and my wife by the pool on our honeymoon. My only minor bit of criticism would be that the room we stayed in was nice (deluxe garden view room) but the bathroom felt maybe a bit tired and the weird swinging door caused some issues when trying to negotiate the shower and toilet!

Sophie Blount

I think the fairest review I can give here is 3 stars. We had a week there and the first 3 days I’d of given it a 1 or 2 star review. However after we provided feedback to Anantara via en email survey the food/drink manager was swift to respond to improve our experience. Our initial feedback was: 1. The service around the pool is terribly slow. We ask the staff to chase where our orders were but given zero communication to update us. It took +40 minutes to bring me a bottle of beer. 2. The pool area is messy and not kept clean. Old glasses/plates left everywhere. Birds eating food off tables. No attention to details. 3. Took around an hour for food to arrive, then another hour for bill. Tried to order at another time - later when less busy, still took an hour for bowl of fries. When I ask staff I can’t tell if it’s just slow or forgotten entirely. Having just come from Anantara lawarna service much better and resort kept tidy around pool with staff helping with towels. Does not feel like a 5 star hotel. I have also now decided I will not be ordering food on site as slow and when food arrived not good. 4. Not enough towels provided the pool. The shelf where they keep towels is empty. 5. Other guests playing their music loudly on portable speakers - staff do nothing. 6. No one replacing the products in the room eg shampoo. We actually got so annoyed by the above that I got a taxi to another hotel to see if it was worth booking at and moving. After being given the above feedback the manager did come and find us straight away. To be fair to him I think he really tried to change our experience. We could tell that the pool was kept tidier for example. We started going to the beach and there was 1 staff member called Johnny who provided much closer to 5 star service by coming over to offer drinks service, tidying our towels during the day and bringing us cold facial towels. The drinks and food service speed also improved so it was normal! So basically the 2nd half was much improved. However it was interesting to see as this great service we were being given by Johnny didn’t actually seem to be being provided to everyone. I came to this conclusion by observing myself but also talking to other guests. Also, if Johnny had to go work somewhere else there was absolutely no service on the beach. So I felt that potentially the manager had spoken to Johnny to ensure we were spoilt however it’s not actually the baseline standard of the hotel. My overall view of this hotel is that it’s in a really good location. The grounds are beautiful! However, Anantara don’t provide 5 star service to back up the rating/price tag, particularly around the beach/pool area. My feeling is there’s not enough staff to provide the standard as staff always we’re working super hard but just can’t keep up with the quantity of residents. The other hotel I consider moving to was at least half the size and had at least double the staff.

James Callum

Simply wow. Gorgeous resort where I spent one week in a two bedroom suite with my family. The staff have been outstanding and interacting with them every day has been one of the highlights of our trip. Didn’t try the F&B options aside from breakfast which is a huge spread (including savoury Asian dishes too): delicious and recommended. The location on the island if great - family and couple centric and very very chill. Would absolutely return.