Wyndham Grand Crete Mirabello Bay

Deric Chan

Nice hotel located at Mirabello Bay. The staff were extremely friendly and helpful, thus making the service top-notch. Rooms are spacious and offer different options (villas vs. rooms, with or without private pools, and many more). Make sure to choose the setup that suits your requirements. The villas are relatively new area and are situated on the opposite side across the lobby’s main building. An overhead bridge connects both side allowing you to walk to your villa from the carpark. The hotel offers free parking and has options for electric vehicle charging stations as well, although there aren't many. There are a fair number of activities and facilities offered at the hotel too. It's a shame that we spent most of our time outside exploring and didn't have the time to utilize them.

John Buchanan

Hotel and it's beachfront location we're excellent. Safe water in 2 small bays for swimming and water sports kit available to hire. Excellent sunbed facilities by both pools and around the beaches. The walk into Agios Nicholas is a bit over half an hour but is very scenic. (Short taxi ride). Room was OK, but nothing special. Was clean on arrival, but not properly cleaned during our stay. Service from staff all around the hotel was excellent. Restaurants, bars and reception were all friendly and helpful. Food was OK, excellent salad selection, awesome desserts, but a lot of the meat, fish and vegetables were overcooked. Not bad, but a bit disappointing.

Julia Nass

This is definitely not a five star hotel. The hotel is completely run down. - rubbish, cigarette stubs everywhere in the hotel - cables sticking out in various places which is a severe safety hazard, particularly for children! - staff very unfriendly, this is far off from Greek hospitality that we are used to - restaurant floors very dirty; there is food laying around for days and the floors are full of stains and simple dirt - the beach is very dirty. Again many cigarette stubs all over the sand incl. rubbish - sun beds are full of stains and the staff does not clean at all - sun beds taken at 9 in the morning w towels laying around for hrs before someone comes! - food in restaurant not 5 star at all! - during breakfast you need to get your own drinks, like in a canteen - restaurant manger unbelievably unfriendly - Hotel room (newly renovated junior suit) run down w stains on the walls - telephone in room full of make up from guests before - floor so dirty that I could not believe my eyes - we are travelling w a baby which made this to be a severe health issue for me! - bathroom smells like sewage: apparently twice the technician came To fix it but still no difference - unfortunately guest services could not care less We have been to Greece st least 10 times and we love the country, the people and hospitality. But in this hotel nothing meets the Greek standards of a five star hotel. We are very disappointed and highly do NOT recommend this hotel. Photos shown online on social media definitely do not show reality!

Artful Dodger

Exceeded all expectations! I was very impressed with this establishment. Typically I avoid large resorts but this had the boutique feeling. It’s worth pointing out I stayed in the village area in a bungalow so can’t comment on the main part of the hotel. The bungalow was very large and spacious and my private pool was a decent size and not overlooked (701 😉) The food was excellent with a wide variety and the staff were outstanding; well presented, attentive and couldn’t do enough to help out. The resort has a plethora of little areas to spend your time in from classy bars to island sun loungers. I only stayed for a few days and regretted it, I could have easily spent a week here and not been bored. A special mention to Matthew who was impeccable and so helpful (also he could easily be a model so that made for an added bonus) It’s a big world out there so I have a rule of not visiting the same place twice but would consider making an exception for here.

Janine James

Room was lovely and clean. The mini pool and the egg chair on the terrace was a great addition to the room. Ideal location for those looking to relax. Hotel was lovely with great views. All inclusive buffet was a bit repetitive after a few days but other restaurants are a good option. App did not have any information about room service it would have been to have or order snacks directly to the room. Staff all polite and friendly. Highly recommend a treatment in the spa.