Sofitel Mauritius L'Imperial Resort and Spa

John Markham

This wasn’t my first stay at this amazing hotel but one with the same excellent service and friendliness as always. My stay was for business so didn’t get to spend my days by the welcoming pool or beach - which I can say from experiences are amazing. The hotel and rooms are spotlessly clean. The food superb. But it’s the staff that make it. From the guys on the gate (who always remember me) to the reception team (Priscilla, Joanna and team) and the amazing Pravind and his team - they are all so super friendly and nothing is too much for them. Thank you.

Ulrike Philipp

Four of us spent our holidays at the Sofitel Mauritius L`Imperial & Spa and we had a wonderful stay. I can emphatically recommend this hotel. It is a very nice complex with a beautifully maintained park with a waterfall but what was most important to me, the beach section of the hotel is very well maintained . The beach area is cleaned every morning. And here I want to emphasize that this is not the case with any other hotel on the entire Flic en Flac beach. I walked the entire beach every morning and none of the hotels have anywhere near as neat and clean beach area as the Sofitel. The pool areas at the Sofitel are also beautiful and well maintained. The food is very delicious and the buffet is very nicely prepared. We were even able to have breakfast twice directly by the water with our feet in the sand at no extra charge. We were served beautiful fruit plates and everything we wanted from the buffet. We all, women and children, were very much treated respectfully by all the staff members. It is also worth noticing that the hotel offers all sorts of free activities, e.g. tennis, stand up paddeling, pedal boats, sufboards... and you are taken by boat to the reef for snorkeling. If you want to go fishing or swim with dolphins, Ticou on the beach offers options. The boats of Ticou anchor there. This is also highly recommended but of course not free of charge. What we also enjoyed was the peace and quietness on the beach. You weren`t annoyed with loud music throughout the day as was the case in some of the neighbour hotels. Since the hotels there are built very open, as is the dining room, there are birds at breakfast with you - this is nature. Every now and then a cat came by and there are three wonderful dogs living on this beach area . Strays are common everywhere on this Island. Two of the dogs would occasionally stop by the entrance of the dining room in the evening and wait for the guests to give them some leftover food. Also these dogs are strays they are so well behaved and even sat sown next to the deck chair on the beach without disturbing someone. We think it`s great that the dogs are treated with respect by the hotel staff. Strays simply belong to this Island. Animal haters should therefore not choose Mauritius as a holidy destination. Thanks to the entire Sofitel team for the wonderful impressions that we were able to take with us to Germany.

Mladen Dukic

leaky roof, (very) bad rooms, incompetent reception got an old room at the very end of the hotel (two toddlers, pregnant wife), we didn't realize since no one explained the hotel complex, 2nd day raining - result leaky roof 'luckily' in the middle of the bathroom. told to the reception same evening, next day no one even knows/cares about this.. last day, employee without knocking on the door at 6:30am enters to our room, all uf us jumped out of the bed, my daughter was really scared. at the reception they laught at me as it was funny alongside sayin' sorry.. for all this sh.. experience they were soo generous to give us a late check-out, in a room they anyway have to repair before renting again - not a 5star hotel, not even close, so NEVER again!! pity as positives: nice beach, good food, oukeish complex, cute kids club etc.

Palle Loran

My family and I was staying at the Hotel for 10 nights in 2 of the Hotel's Magnifique rooms. In generel it was a good experience to stay at Sofitel and the staff was very professional and helpfull. Thanks for the possibility to check out late without cost on our last day, that was very appreciated. The Hotel is 32 years old and the Magnifique rooms was newly refurbished and renovated. Nice rooms on a high standard. If I should comment anything is it the price level in the SPA - its very high and nearly dubbel of what I pay in Copenhagen for similar treatments. This resulted in - that the SPA staff was "fishing" customers on the beach - due to there many hours withour customers. A good advice to fill the SPA every day is prices lowered 35-40% and Im sure the net earning will be higher for the Hotel owner. Good luck in the future with the Hotel and SPA.

Yashvardhan Goenka

From the minute we entered Sofitel L-Imperial Flic en Flac we were pampered beyond belief by every member of the team be it, Vidya, Vikas, Priya, .... each and every person had a smile on their face & made it their whole & sole responsibility to look after us & provide us with the most luxurious stay ever. The hotel itself with its newly renovated State of the Art rooms & beautiful pools, beach front & kids play area is a perfect spot for a family holiday. Having been married at the hotel in 2016, I can also vouch for the hotel being the perfect place for an Indian wedding in Mauritius, may be even the world :)