Royal Lagoons Resort & Aqua Park

Monika Pumprlova

Visited in April, good temperature to swim in the swimming pool and see. Stayed in room 306 with the view to the pools. It is rated 5* but I would rate maybe 3* by the European standard. Decent breakfast, usually egg omelettes, beans, pancakes, salad buffet and loads of pastries and type of bread. Lunch usually choice of chicken and fish and some kind of grilled meat. Good salad buffet, plenty of bread and lovely choice of deserts. Dinner about the same as lunch with choice of Balaclavas. You can also book at other restaurants for a surcharge. Wine is rubbish but for a good bottle of wine is about 10 dollars so not too bad. Go to the swimming pool early and grab the loungers. There is a private beach, bus is running every15 mins, well organized. You can book snorkeling and other trips at the hotel, decent prices, don't forget to haggle or ask around. They will try to get more money from you.

Fiona M

What a beautiful place to stay !! Staff as super helpful and nothing is a hassle Pools are great!! Even managed to get my husband in with his wheelchair!! Rooms a bit dated, beds brick hard Beautiful mature gardens throughout the complex Free shuttle bus to take you to the beach 5 minutes away

Amr Saad

Am there right now and I do not recommend it at all to anybody, don't get fascinated by the low rates, it's due to the low quality being provided and unreliability the hotel shows, since arrival no support provided, the very basic utilities are missed from the room, by calling the reception multiple times they informed us someone will pay a visit to assist and that didn't happen, by going in person to the reception i managed to grab their attention. Had only one meal, food is fine though . However attitude and support is Null. Would rate it -5 if i could. What a Bummer

Tash Ah

I thought this was 5* but definitely not. The rooms were decent , not dirty but could be cleaner . I had a baby who was crawling and he was covered in black stains from the floor even after we asked then to mop everyday. Cleaner was very nice and came every day . Food is never good in any hurgada hotel so same here repetitive and yes we got food poisoning also . Animation team there was one boy who was lively and active the rest were boring with miserable faces especially a slim female with long braids who entertained the kids she always looked angry . Hotel is nice but needs updating and proper clean the lounge area smelt damp and sofas were not clean .

Caleb Backhouse

Just returned from a 2 week stay at this hotel which me and my partner thoroughly enjoyed. From the moment we arrived the service was just brilliant. Amr from the reception was very friendly and went above and beyond to ensure we had everything we needed during our stay, giving us extra Al la carte visits as well as late check out on the house! Sayed from the restaurant was amazing. Every time we arrived for a meal, we had our favourite drinks waiting for us on the table. Coffees in the morning and soft drinks for dinner and evening meals. This man is a great example of 5 star service, always going the extra mile for the guests. Give this man a promotion! Abanoub and Omar, our cleaners, were very good. Rooms were always cleaned on time and these two were very friendly. I felt as though those workers deserved a mention, but everyone else we encountered were very kind and helpful also. What I would say to people reading the bad reviews and being put off staying here: you get what you give! Many visitors to this hotel I found were very rude to the staff and not giving as much as a smile to the hard workers here. If you are polite and open to talk with this workers they are all great. Of course this is a cheaper hotel and it’s not as luxurious as some more expensive hotels, but in terms of value for money, this place ticks all the boxes.