Overview
Jet off and live the dream at Grand Sirenis Riviera Maya Resort, a magnificent 5-star beachfront haven of pleasure and leisure in Akumal on the sun-drenched Caribbean coastline of Mexico. Located next to a stunning stretch of silky soft sand, this...
Jet off and live the dream at Grand Sirenis Riviera Maya Resort, a magnificent 5-star beachfront haven of pleasure and leisure in Akumal on the sun-drenched Caribbean coastline of Mexico. Located next to a stunning stretch of silky soft sand, this fabulous family-friendly all-inclusive escape is the place to create magical holiday memories. You’ll spend heavenly nights in an exquisitely-appointed room or suite boasting a myriad of amenities and savour delicious flavours in a myriad of top-class dining venues. Relax and float along the impressive lazy river, sip creative cocktails next to a glistening pool or snorkel beneath the waves in the beautiful heart-shaped inlet which is home to a perfectly-preserved Mayan ruin. You’ll also discover a sumptuous spa for head to toe pampering, a lively kids club and a superb entertainment theatre. A host of other wonderful amenities that add to the appeal of Grand Sirenis Riviera Maya Resort include a tennis club, minimarket, jacuzzis, a nightclub, water sports and a dive centre.
How far is the nearest beach?
The hotel is in a glorious beachfront location beside its very own cove.
Distance from the airport
Cancun International Airport is approximately 96km away from Grand Sirenis Riviera Maya Resort.
Pools
Restaurant
Bar
Wifi
Restaurant
Beach
Spa
Gym
For Families
Kids Club
watersports
Facilities
- Swimming pools
- Kids pool
- Lazy river
- Private cove
- Next to beach
- Restaurants
- Bars & lounges
- Water sports
- Entertainment theatre
- Kids club
- Spa
- Tennis court
- Dive centre
- Pickleball courts
- Playroom
- Gym
- Professional shows
- Football court
- Basketball court
- Minimarket
- Shops
- 24-hour reception
- Nightclub
- Parking
- Darts
- Table tennis
- Beach volleyball
- Dancing lessons
- Coastal trails
- Luggage room
- Concierge
- TV lounge
- Wi-Fi
- Currency exchange
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
The all-inclusive package at the Grand Sirenis Riviera Maya Resort includes the following:
- Buffet breakfast, lunch and dinner
- House wine by the glass with meals
- A-la-carte themed dinners (3 per person, per week)
- 24-hour snacks with water, soft drinks and beers
- Domestic and selected international spirits until 2am
- Pool and beach towel service
- Non-motorised water sports – kayaking and snorkelling ( one hour per day, per guest)
- Table tennis
- Tennis
- Beach volleyball
- Gym
- Pool aerobics
- Concierge service
- Room service from 11am to 11pm
- Nightclub entrance and drinks
Details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Tulum Restaurant
Akumal Restaurant
El Patio Restaurant
El Rancho
Cinecitta Restaurant
Siam Restaurant
La Gira Rodizio Restaurant
Ikebana Restaurant
Les Barcas Restaurant
Le Relais Gourmand Restaurant
4.5
Google reviews (10438)
Ashley Hessel
Hotel was under construction, however even with half of the property closed off it was still a massive resort with multiple pools and access to the beach! The theatre was in the closed section so they moved the nightly acts to the Sky Bar and all of the shows were amazing. The Coffee Bar is an awesome little cafe that makes TERRIFIC lattes (and anything else you might want). And lastly, our concierge DIEGO was so friendly, knowledgeable and helpful - he had all the answers and knew how to get stuff done!
Chiamaka N
I regret to say that my stay at the Grand Sirenis Riviera Maya Resort & Spa was nothing short of a nightmare. From the moment I stepped into the room, I was greeted by filth and unwelcome guests in the form of ants crawling in the bed. The air conditioning unit decided to take an extended vacation of its own, leaving me to swelter in the oppressive heat throughout my entire stay. To add insult to injury, hot water was a luxury only available during certain hours of the day, leaving me to shiver through cold showers at night.
The rooms themselves were a throwback to a bygone era, with outdated furnishings and decor that left much to be desired. But perhaps the most alarming aspect of my stay was the presence of raccoons roaming freely throughout the property. As a doctor, I am deeply concerned about the potential health risks posed by these animals, especially considering their known propensity to carry diseases such as rabies.
Despite my repeated attempts to address these issues with the staff, I was met with nothing but indifference and incompetence. Restaurant reservations were non-existent, customer service was abysmal, and transportation around the resort was limited at best. Even the promised complementary drinks in the mini refrigerator were nowhere to be found.
To make matters worse, the so-called manager, Marlene, displayed a shocking lack of professionalism and empathy towards my concerns. Instead of addressing my grievances, she chose to dismiss me outright, leaving me feeling frustrated and unheard.
In short, I cannot in good conscience recommend this resort to anyone. Save yourself the trouble and choose a destination where your safety and comfort are actually valued. Cancun, Cabo, or Cozumel would be far better options. As for me, this will be my first and last visit to the Grand Sirenis Riviera Maya Resort & Spa.
Dr. Mary Abd
This resort is HORRIBLE. Staff is disrespectful and incredibly rude and condescending. Alberto should be fired and never re-hired for a customer service position again. He’s proven that he lacks common courtesy and the ability of putting a smile on his face. They do not take your issues seriously, especially when someone like Alberto is the manager. The staff want to help but when their boss has no manners, it ruins the entire experience. If I could leave 0 stars I would. ALBERTO NEEDS TO GO !!!!!!!!!!!
Alison Buick
We just got back from Grand Sirenis Riviera Maya and it was incredible. Emma was our concierge and she went above and beyond for us to ensure our stay was perfect. We had an issue at one of the a la carte’s one evening and she did everything in her power to rectify the problem for us.
All of the staff was so warm, friendly and welcoming. The amenities were great and so much to do. My kids didn’t want to leave and neither did we!
Thanks again to everyone at the resort, especially Emma;)
Mark Murphy
We just spent 2 weeks here and it has been outstanding. Food was great. Room was big and clean. The resort is BIG, but not as big as you'd think. One end of resort to the other was about a 15 minute walk, helps you walk off all the great food and drinks! Entertainment was awesome, shows, pool games, beach volleyball. Christopher with the entertainment staff was amazing.
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