Domes Miramare, A Luxury Collection Resort, Corfu

Georgia M

I'm writing this review with recognition and understanding that my stay was within the first week of the resort opening to guests for the season however I would rate the overall experience quite disappointing. We like the Marriott brand very much having visited other places however, the Domes Miramare did not live to expectations in many areas, that said, certain staff members were excellent ( Eugine, Haute Living Supervisor) and (Daphne from main restaurant), Konstantinos (concierge staff) & Enkel (Fitness staff) Compared to Domes Zeen in Chania this Domes was disappointing and is certainly not a 5* experience for the reasons below: 1. Main restaurant- 1962 dinner on 4 May 2024: the food was good in particular the fillet steaks were cooked very well. The service was not good at all. Long waiting times, wrong orders served. It was disorganised and overall a non enjoyable meal due to having to catch the attention of staff majority of the time. it seems poor management and organization. Since that experience we have been eating out at the local restaurants and have had much better experiences. 2. Breakfast at 1962: this occurred daily: very long waiting times for coffee orders, wrong coffee orders, very limited protein options for those who don’t eat pork bacon or pork sausages. Perhaps smoked salmon or turkey or chicken sausages should be on the menu? They took very long to replenish empty dishes. As well as the missing details which should be expected such as no salt and pepper on every table. For a 5 star luxury hotel this should be available. 3. The spa experience was good as we had pre booked massages however, we wanted to go into the steam and sauna today to only find out that we needed to book the space in advance, that should be mentioned on information in the rooms. It seems that steam and sauna slots are allocated in one hour slots, in my view, this is too long, perhaps 20/ 25 min slots to allow as many guests to enjoy the experience and spa staff to clear up after each guest. 4. The pool and beach bar was good. Good choice of salads and staff were fine albeit need to smile a bit more. 5. Housekeeping quality of cleaning is questionable. We left room at 9 am daily to come back by 1 pm and room had not been cleaned. I’m not sure that turn down service is done properly. We had to request for coffee pods, tissue boxes to be replaced frequently as it wasn’t done automatically. 6. The gym was great, good equipment choice expect for the multi gym machine which isn’t the most user friendly. Great techno gym cardio machines. PT instructor Enkel was very helpful and attentive. Overall, I wish I had selected another hotel. If there is a staff member who would like to discuss my concerns in more detail I am happy to. Thank you.

Holly M

Everything was just perfect, we had the most wonderful relaxing week. The resort is beautiful and the staff were so kind and accommodating. We really appreciated all the little touches like constantly topping up the room with water, providing excellent restaurant recommendations (and booking them all for us and leaving a reminder card in our room), providing us with a room to shower in before our flight etc. The little things make such a difference. Best breakfast ever also and our room was extremely comfortable, cool and quiet. We will definitely be recommending and would love to come back!

Gail Walsh

We had a short break and stayed in Corfu for the first time. The hotel was perfect and exactly what we needed as a short break. Our room was clean and comfortable with a lovely view over the pool and the sea. A major plus for us in particular was the close proximity of all facilities and amenities. The staff were very attentive and extremely helpful, catering for our every need . Our only comment would be about the uniforms of the lovely young concierge girls who wear very unattractive dresses and look like nurses! Both restaurants were limited in their choice of menus although the food was excellent. Breakfast was AMAZING with more options than I’ve ever seen before, catering for the needs of every preference. We would certainly return to your hotel, where a relaxing and enjoy stay is guaranteed .

Nathan Long-Wade

The positives: Beautiful hotel and grounds, very peaceful with stunning views. The food was fantastic including the buffet breakfast. The not so positives: Arrived late Thursday night and hurried to our room. When we woke we were disappointed with the view, which consisted mainly of a stairway. Phoned reception to see if we could get moved room as we had paid for a garden view, was told they would get back to us. After asking 4 more times over the next 24 hours (staff eye rolled when we approached) we were eventually told there was no space to move us. We said that is fine but we would of like to have known this earlier and would of appreciated someone getting back to us. After another 24 hours we were told a room was now available if we wanted to see it, however as we only had 2 more nights and were heading to a wedding we declined. Frustratingly the mini fridge in the room did not work. We reported this 6 times over the 4 days, each time we were promised it would be fixed ..... it never was. Service is very slow around the pool although most of the staff are friendly. Summary: We stayed at "Domes of Elounda" last year in Crete, and although this hotel is just as nice (if not better) in setting the service and staff really let it down.

Marc Assael

One of the nicest hotels we have ever been. The main building is just amazing with huge olive trees incorporated inside. The rooms were excellent, right next to the sea. The sea was very nice, the pools perfect, the food excellent. The music program was perfect. And best of all, the smiles of the staff... Keep it up.