Venus Beach Hotel

Doumith Ibrahim

Good location and nice view. Comfortable, quiet, and clean rooms. Very friendly staff especially at the reception. Great diversity of food options for breakfast. We had a great time there and we recommend it for families and couples.

Sena

I have had the opportunity to stay in numerous world-class hotels that truly live up to their 5-star rating, recognised globally for their exceptional quality. However, this hotel does not meet the standards of a genuine 5-star establishment. Although the rooms were pleasant, comfortable, and clean, they did not match up to expectations. What truly sets apart a top-tier hotel is its service, and regrettably, this is where this particular hotel fell short. While some members of the staff, particularly the cleaners, were lovely, I found some of the reception staff to be generally lacking in providing the level of service I expected. It was particularly disheartening when my friend and I were met with laughter after inquiring about the location of the nearest bus stop, as if we were somehow inferior for choosing public transportation. Moreover, we received little assistance and were mostly left to figure things out on our own. This was a highly disappointing experience. Overall, while the hotel boasted certain positive aspects such as comfortable rooms, it failed to meet the expected standards of a 5-star resort. The service, especially at the reception, left much to be desired and did not align with the level of quality I have come to expect from a 5 star hotel.

#Смайли #Smiley

The worst experience we ever had. The staff has no service at all. Everyone is so miserable, the hotel itself is CRYING for renovation. The only person that was bubbly and helpful is Milena. You can hear cleaners shouting out loud to another cleaner that the previous guest left a room in the mess and she killed her back to clean the room. Our room was disgusting in some places, I don’t know what sort of cleaning you call this. The only positive thing I can say is the view from our room, it was BEAUTIFUL especially with the sunset. We specifically booked one night coming from another city so we recharge, rest and get some positive energy but all we got is negative vibes. What a waste of our time. No way this hotel is a 5* . On pictures you can tell the level of cleaning and maintenance they have.

Sergey SjR

Great hotel! With amazing see view side. Pretty supportive staff. Especially Milena - she is outstanding hotel manager. Thank you for your assistance, Milena!

Norbert Kora

-Definitely not a 5* hotel. -Rude staff (not all of them, but some of them certainly shouldn’t be there, I don’t want to go into detail but we had an incident, and they were definitely in the wrong and didn’t handle it the way any kind of hotel should handle it, let alone a 5* one -(but like I said, it’s not 5*, they are either using some loophole, paying somebody off or just flat out scamming) -It’s an all around mess…everything is messy and disorganized, staff are probably overworked and/or incompetent. -I managed to have a good time because I was on a beach and the weather was great, the hotel didn’t add to that, they only made it less enjoyable. I definitely wouldn’t return.