Overview
Take flight for a feast of relaxation, leisure and entertainment at H10 Tenerife Playa, a fabulous escape in the lively resort of Puerto de la Cruz in the sun-kissed island of Tenerife. This charming seafront retreat is surrounded by nature and cl...
Take flight for a feast of relaxation, leisure and entertainment at H10 Tenerife Playa, a fabulous escape in the lively resort of Puerto de la Cruz in the sun-kissed island of Tenerife. This charming seafront retreat is surrounded by nature and close to the Lago Martiánez seawater lake complex and the magnificent Loro Parque animal attraction. Take a refreshing dip in one of the grand swimming pools, keep in shape in the state-of-the-art gym or enjoy a good pampering session at Despacio Beauty Centre. A host of other amenities at this family-friendly getaway include various activities, a jacuzzi, an all-inclusive option and a bumper programme of evening entertainment.
How far is the nearest beach?
The hotel is a stone’s throw away from a sandy beach.
Distance from resort centre
H10 Tenerife Playa is within easy reach of a range of shops, bars and restaurants.
Distance from the airport
The hotel is approximately 28km from Tenerife North Airport.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurant")
Restaurant
![Bar]( "Bar")
Bar
![Wifi]( "Free Wi-Fi")
Wifi
![For Families]( "Family-Friendly")
For Families
![Restaurant]( "All-Inclusive")
Restaurant
![Gym]( "Gym")
Gym
![Beach]( "Next to beach")
Beach
Facilities
- 2 swimming pools for adults
- Children’s pool
- Restaurant
- Bar
- Jacuzzi
- Beauty centre
- Meeting rooms
- Evening entertainment programme
- 24-hour reception
- Free Wi-Fi
- Billiards
- TV lounge
- Garden
- Sun loungers
- Archery
- Table tennis
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
If you choose to go all inclusive, the programme generally consists of breakfast (7am to 10am), lunch (1pm to 3pm) and dinner (7pm to 10pm), all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served from 11am to 10pm (except during meal times).
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Privilege Benefits
Guests staying in the Privilege Rooms can enjoy the following benefits:
- Exclusive access to Privilege Lounge (including free bar service, television, computers with printer and internet access)
- Complimentary lunch at El Drago Restaurant (minimum stay of 3 nights, for guests on Half Board, Full Board or All-Inclusive basis)*
- Superior rooms with upgraded amenities
- 10% discount on treatments at Despacio Beauty Centre
- Personalised check-in and check-out
- Late check-out (subject to availability)
- Personalised guest service
- Bellboy service
- Free Wi-Fi
- Room cleaning and preparation twice a day
*Consisting of 1 starter, 1 main course and 1 dessert from a selected menu. Drinks not included.
Details may be subject to change. You will be provided with full details of the privilege club programme on arrival at the hotel.
Up to 5% off
Up to 5% off
Up to 5% off. All savings are already applied to the prices shown when travelling between 1st May 2024 - 5th June 2024 **Blackout Dates Apply
Up to 5% off
Up to 5% off. All savings are already applied to the prices shown when travelling between 15th July 2024 - 3rd August 2024 **Blackout Dates Apply
4.2
Google reviews (3544)
Josie McCann
Overall, a good hotel in a wonderful location with very friendly staff and excellent food but with pretty non-existent evening entertainment.
Room: spacious with a comfy bed, large wardrobe and big balcony.
Food: lots of choice everyday for meat-eaters and vegetarians. Very tasty and service was brilliant.
Location: great location, right next to popular surfing beach and 5 minutes away from basically everything you need.
Entertainment: this is where the hotel went down a star, the entertainment was very poor unless you really loved the same live music by the same people pretty much every night. Luckily the carnival was on so we opted to go out as much as we could.
Pools: absolutely brilliant pools, one heated, one not. They were always quiet and plenty of su beds around the pool area.
Laura C
Our stay started off well. We arrived in the early hours of the morning and the staff on the entrance were lovely and advised us that there was still food left over from dinner that we could have. The room was pleasant enough, everything was clean and working, just a shame that it wasn’t a double bed and instead two singles that had to be pushed together. A large majority of the staff were extremely kind and helpful, especially the man that was working as a waiter during our evenings there. However, meals rarely went over smoothly, we were often seated and then left by waiting staff for up to 20 minutes before they asked us for drinks, we would’ve got them ourselves if this was an option but it wasn’t and whenever we tried to flag down staff they would get someone else to come over who then had to get someone else to take the order. A certain waitress in particular was often rude and acted as if we shouldn’t be there. On our last day there, we went in for lunch before our bus back. I was wearing a low cut cropped top, which given the temperature and the fact it was a lunch buffet and not a 5 star restaurant, I felt was acceptable enough to wear. However, as we went to get a seat, a man who worked there approached us, pointed and looked at my chest, waggled his finger, muttered something in Spanish and pointed to the door. It took a few moments to realise that this man was offended by my chest and was kicking us out of the lunch hall for me to go get changed. Now considering there were a number of men walking about the lunch buffet wearing stringer vests and shorts which I would consider the male equivalent of my outfit, I find this man’s overall approach and attitude towards me absolutely appalling. This man ruined the end of what could have been a lovely holiday by shaming me in the middle of a lunch hall. What could’ve been a really enjoyable holiday was ruined by a few rotten apples.
Karolina
The only good thing of this hotel is people from service and perfect location. We stayed 7 days in this hotel , food was not so good. You taste everything with really the lowest quality and I'm even thinking that not all was always fresh.. Second thing - we've got I think the worst room in this hotel. Room number 101 - with no sun, very bad location with the view on the wall of other building (so it was not even view on the swimmingpool or street-please make sure to not take this room!). We tried to change it but it was not possible (shame). Room was not so clean (hairs on the wall in the bathroom), old and a little bit destroyed, it would be good to do there some little renovation.. Service in the hotel like people from restaurant, bar , reception were always very helpful and friendly! In my opinion this hotel deserves 2 max 3 STARS not 4.
Lee Parkin
3 star at best. Had a good week in Puerto de la Cruz on carnival week. However the hotel is standard at best. Very small rooms. The pool area is nice. The entertainment is like gods waiting room. Very drab and dull. We had a blockage in our shower on night 4 at 10pm and the workman was in our room until almost 11pm. I had to go and ask to be moved to another room so I could shower and sleep. The next day we were given another room which was smaller than the original one. We paid to have a premium room with a sea view, which was more like a hamster cage. Will not be staying here again.
David Coates
Not easy to review because you might be unlucky enough to be put in a 2 star like room by the unpleasant reception staff and held hostage in their for half your holiday and told the only way to improve on this is to pay for an upgrade. This situation was eventually altered by Miranda the nice lady in guest relations. The hotel is perfectly OK if you are not put in this position even if the dining experience could be improved.
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