Never used this company previously and was driven towards Destination2 simply due to the prices advertised. Used the chat service initially but the following day I needed to book accommodation. All I can say is the service was excellent. I dealt with Clare who was polite, professional, understanding and patient. Really can't emphasise how easy it was to deal with CM1924. I was a bit concerned that I didn't get the documents through straight away but that's was just me being cautious. Woke up the following morning, after a reassuring email from Clare, and bingo all the docs where there. We are very frequent travellers and I've been so impressed with the service. Highly recommended and don't be afraid to call them cause they are so easy to deal with.
We’ve just booked our 2nd holiday with the lovely Clare Murphy CM1924 3 days after returning from Dubai I contacted her again to start looking for prices for next year. She has been so helpful and the communication has been excellent, keeping us updated, almost daily, when flights were released. She has managed to secure us a wonderful 2 week stay in Abu Dhabi at the most competitive price out there! We’ll chat again this time next year when we’re booking Dubai for my big 5 0! Thanks Clare. I feel we now have our very own travel agent.
Definitely would recommend Destination 2 and NE137 particularly for Dubai as I have booked through them a couple of times and always the best prices and great service!
So pleased with the service and advice received from Sandra, thanks again
We used Destination 2 this year to book a holiday at the Jebel Ali Dubai, Claire Murphy arranged this holiday (CM1924) and she was absolutely superb. Upon our return we have re-booked again at the same hotel for next year, i would highly recommend Destination 2 and Claire Murphy who goes out of her way to help you find your dream holiday. Claire is a credit to Destination 2. I will definitely use them again.
Very helpful service. Shauna was a real pleasure to deal with. would definitely recommend Destination 2 to anyone.
I RECENTLY USED THIS SERVICE TO BOOK MY HOLIDAY TO DUBAI FOR 2019. I FOUND THE STAFF VERY PLEASANT AND WELL KNOWLEDGE OF THE HOTELS THAT WE HAD BEEN LOOKING AT. I SHALL LIKE TO MENTION THAT CLAIRE WHO LOOKED AFTER MYSELF WAS FANTASTIC . I SHALL USE THIS COMPANY AGAIN FOR MY NEXT HOLIDAY. MANY THANKS MICK
Just booked another holiday with Destination 2 once again great price & service
Very helpful. Nadine (NE137) helped us get a great deal in Abu Dhabi and also offers helpful advice.
Great customer service. Really good to deal with
First time booking a big trip for myself and Sandra made it so quick and easy! Cheap prices and will be booking with the company again!
For the second year running NE137 (Nadine) our travel consultant has exceeded our expectations and provided us with a holiday package that we could not have imagined on our budget. We cannot thank her enough for assisting us, Destination 2 have a fantastic employee who puts the customer first every time regardless of budget. Thank You and Well Done.
LLewys who I spoke with via the live chat service was polite, understood and was patient. At no point did he try to upsell which is super. Clear and concise information. To book the holiday I spoke with him by phone. His service was great and most helpful. Hope this level of service carries on whilst we wait for our tickets and holiday.
Nadine has been so helpful and it was a pleasure to book through her nothing was a problem as far as she was concerned. There was a small problem with the company new systems but she sorted this and always had time even though this was aftersales. NE137
Have dealt with this company on my last 3 previous long haul holidays, very good service and reasonable prices Would highly recommend
Loved it Excellent customer service
Sandra was brilliant. Cooperative, knowledgeable and very helpful. Top service.
Fantastic service, understood what we wanted. Couldn't be beaten on price. Second year in the row I've booked with them, and will do it again without doubt.
Great Service I have used Desintation 2 for two long haul hotel only bookings and am impressed with the service and the quality of the hotels. I will certainly be using them again. Special thanks to Nadine NE137 who provided brilliant customer service, kept me informed and helped secure me the best deal I could, nothing was too much trouble. Allison Francis ( UK)
Great prices and a easily reachable team Only thing to monitor is the additional small fee asked on top of the web price for them to confirm fully your trip.. usually due to System issue, real time pricing update... something of that kind that might get into play
Have just booked again a holiday with destination 2 ,the service is top class Claire Murphy is our advisor And did every thing and more ,looking forward to going to Dubai again !!CM 1924
We have just returned from our fabulous holiday to The Anantara, Dubai. Excellent service from Clare CM1924 during the booking process and everything went the way we’d hoped with flights, hotel & transfers. I will be honest & say I was a bit dubious having never heard of destination2 but I will be using them again if the price is as competitive as it was for this year’s holiday. Thanks again Clare! CM1924
What a great company to deal with! The lady who dealt with my holiday(CM1924) was a pleasure to deal with and answered all my questions professionally and was very knowledgeable. Great customer service.
Very helpful staff , Kirsty was above and beyond .. She went the extra mile for an old guy !! And gave me a number to ring if I had any probs , pleasant helpful and knowledgeable.. would recommend for sure
Not knowing Destination2, I admit to being itially nervous booking through them, with such furore around making such purchases with other unknown companies. To my surprise even, having had a small issue on initial purchase (not their fault) on a Sunday especially, their response was exceptional, and was dealt with swiftly, knowledgeably, and professionally. I quickly felt much more relaxed. We had a couple of subsequent follow up calls over the following days, where Destination2 called us with clearly the intent to ensure we were most satisfied with our booking, and had all the information we need. I would now be quite happy to state that I have found Destination2 as professional as any such organisation I have dealt with for such holiday bookings, and more responsive than most, at unusual hours. I would have no hesitation to recommend Destination2.
I am a returnee to Destination 2. because I found their staff to be caring honest and approachable. when I think of holiday I think of Destination 2 because they are true to their word, whatever they offer is what you get. I would definitely promote Destination2 to anyone who is thinking of going on holiday and desire a good deal to look no further, go to Destination2.
Excellent customer service and the price i got for my apartment was the cheapest i could find compared to all the other websites so id defo recommend using this website for holiday bookings.
Nadine was very helpful and managed to book my accommodation and flights at a good price. She made sure that I was on the same flight as my sister and that we were all booked into the same hotel. very efficient and lovely to talk too!
Extremely helpful and very friendly, nothing too much trouble
I was recommended to try this company after my boss used them and highly rated , our agent was Poppy who was excellent so helpful and found me just the right holiday package at the right price so would definitely recommend them
Nadine - NE137 - went out of her way over the last week or so to help us and find best rates for us, including different ways of fitting in an extra person in the most cost effective way. The fact I am in Sydney and she is in the UK, and yet we are booking with her for our Dubai holiday (on the back of a separate recommendation from family members), speaks volumes... no hesitation in recommending Nadine or Destination 2.
A much nicer way to book a holiday than pouring over internet sites and just as cheap. Would recommend. NE137 very helpful in advising us on what to look out for.
Great friendly team, could not do enough for you and CM1924 was amazing and understood exactly what I wanted. Thank you
Sandra was very friendly and helpful. Sorted my family trip right away, booking done with no hustle. I'm very pleased :) Now looking forward to our trip to Dubai Atlantis. My daughter is super thrilled :)
Spoke with Angel, good honest advice. Good Knowledge of the destination and spent a lot of time helping me with a tailor made holiday for my son. Thank you Angel.
Kirsty was brilliant she help me with everything and provided me with all the information and tried to get me a better deal would recommend and come back to them. KF1925
Clare was so helpful in booking our holiday. She was thorough and had great communication in helping us choose the right hotel. Excellent service. CM1924
Dealing with Nadine (NE137) was a pleasure; she assisted in ensuring my booking to Dubai went through smoothly and promptly. Communication was fantastic and friendly, would highly recommend.
I have used Holiday Gems for the last five years, Consultant Nadine who has organised my holiday for tbe lazt five years is thoroughly professional, knowledgeable and friendly. Helping me to get the best deal available , (that was no easy task for Nadine) as I am quite hard to please!! But Nadine was very professional and confident with helping myself and my husband with the best deal possible. Holiday Gems should be very proud to have a very professional consultant working for them. ,
Just booked my holiday to Thailand yesterday with Destination 2 and what a wonderful experience it has been so far. Nadine Edwards137 was so friendly, professional and knowledgeable. Felt like she really cared and wanted to do the best for you. Thanks for all your help Nadine. You are a star and Destination 2 should be proud of you !
Shauna was absolutely fantastic!!! and I would not hesitate to recommend Destination 2 and particularly Shaunna for her help organising our holiday. Sofitel the palm is beautiful and we can’t wait to go back !! If you want to relax ...This is the place!!! Thank you Shauna and Destination 2 MR & MRS OWEN Swansea Wales🏴
Brilliant advisor called Llewys helped me made it really easy
The experience I had was absolutely fantastic Claire Murphy was so easy to deal with so clear and efficient could not recommend this company enough thanks CM1924
The price was so reasonable that we were a little nervous that it was too good to be true! However, we were so wrong, The holiday was an all-round excellent experience, Shauna was knowledgeable and helpful, immediately responsive and clear in all her communications. Flight, private transfers and hotel were all fabulous. If we could we would only ever fly Emirates after this trip! If you want end to end service choose Destination 2.
Pretty straight-forward booking and good follow-up. The price was great compared to other tour operators aswell as the options which are extensive. You have to wait 2-3 days for confirmation but all in all a good and pleassant experience. The website has much more detailed offerings than most.
Excellent service. All queries were answered and quote was amended to match online. Very knowledgeable about area and hotel. Would definitely recommend NE137
This is the third time I've used Destination2. NE137 helped me book a holiday with complicated travel arrangements and made it a stress free experience. I will definitely use again. Thank you!
Excellent customer service so far, bookings and queries handled very well, very knowledgeable staff, would recommend. Gave 4 stars instead of 5 as the holiday isn't until next year so cannot comment on the full package as yet.
Brilliant customer services Ne137 very helpful and she listened to what i want thank you.
I spoke to Clare CM1924, she was so helpful and knowledgeable about the hotel and area I was looking at. I felt under no pressure to book, Clare just gave me the prices that I asked for and some background information on the hotels which helped me to choose between them. I wouldn’t hesitate to use Destination2 again and would definitely recommend to others.
Booking process so far very good Llewys was very helpful and informative, Hope the rest of the holiday is as good
Good price and efficient service
Fabulous holiday !! I made my booking with Shauna, she was extremely informative and helpful . I also dealt with Kat in C.S again so helpful Every part of the holiday was as described and surpassed our expectations. Will definitely book with destination2 again George
Dealt with Clare CM1924 who was highly professional provided great service was very friendly and gave me a great deal Just back from a holiday booked with you and can’t recommend highly enough Well done to Clare today- made me a very happy traveller
SANDRA, booked our holiday for us; over the phone. she was great and incredibly proffesional. i think Desination 2, will be our new place to book our holidays.
I booked my holiday through Angel. He was an absolute star! I told him exactly what I wanted and was really specific with time, dates, where I want the hotel to be and what the budget is. He found a package very quickly which fitted exactly what I wanted. He booked everything and I recieved the confirmation and documents very quickly. Very help and very friendly!
Good service at a competitive price
Helpful, efficient and friendly service
Kirsty was very friendly, knowledgeable knew what she was doing. Great customer service yet again.
Kirsty was amazing and if all your staff are like her, you business will rocket!
Nadine NE137 was fantastic! She rang me back immediately after I said I had a problem with my booking. She was very helpful and gave lots of good advice for our holiday. Really looking forward to enjoying our time away!
I have recently booked a holiday with Gemma GB205 and would certainly recommend no hassle or pressure from her and good price well done
First class experience and Gemma is really knowledgable. I would recommend using her for all your holiday requirements.
Kirsty Fox was very pleasant and helpful at time of booking. she also gave me information and ideas to save cost once on holiday in Thailand. I received all the booking confirmations a couple of days later by email. Our holiday is still some weeks away, but so far all is good, and I am very pleased with the service so far.
Very Helpful with a great price!
As I needed to ask questions ref our holiday choice, I spoke with Claire who was very friendly, professional and knowledgable, Claire was efficient and helpful, wouldn't hesitate to use again, highly recommend!
Just returned from a fabulous holiday at The Fairmont Royal Pavillion. Agent CM1924 was really knowledgeable and able to answer all my questions about the resort and local area, including spurious questions such as 'Are there local places to run as youngest child amateur athlete?". in addition to recommending the afternoon tea and daily turtle snorkel - both of which set The Fairmont apart from the other hotels on the West Coast of Barbados. I would have no hesitation in recommending Destination2 - in fact, I have asked agent CM1924 to cost up a return trip for next year as the family enjoyed every minute of our stay. Thanks Clare for a organising a fab holiday!
Helpful staff and pretty well informed. It took a few hours to confirm our arrangements but all was as we planned. Confirmation arrived a few days later so all good so far and looking forward to our holiday.
Shauna was friendly, extremely helpful and efficient. We were let down by another company 2 days before departure so we had no where to stay. Shauna went through all our options and was honest and very helpful when we were making a decision. The price was very competitive and we actually ended up with our original choice of Hotel. I would definitely recommend using Destination2 to anyone and would most certainly contact Shauna again in the future.....thank you!
Have just booked a break and was advised and assisted by reference CM1924. Customer service I received was excellent, I was called at the time I was informed I would be, received confirmation of booking swiftly, staff member presented as friendly and informative. Although I received call backs I did not feel under pressure to make a booking. I hope my break goes as well as my booking experience.
Can only comment on booking stage at this point but wow what can I say amazing the person dealing with my holiday Llewys Benbow was so patient with me and even advised me on best places to go within my holiday to Thailand I didn’t receive some documents but a quick call to after sales team I got everything straight away within minutes of me ringing will definitely recommend this company and Llewys Benbow is a credit to destination 2 thank you so much for all your help managed to get more than what I was wanting and customer service was perfect for me so thank you
Very helpful operator, my partner spent over 90 minutes on the phone to Chris ascertaining the best location to suit our requirements. Chris was very knowledgeable, having been to the destination previously, and was polite and professional.
Excellent customer service, Claire (CM1924) was super helpful, so friendly and gave me all the information i need! I highly recommend using these to book!
Friendly & helpful staff. They offered best deal for our chosen holiday package. Must remember that bookings on their site are treated as "requests" that will be confirmed and notified within 72 hours.
Very professional Sales person Shauna. She was clear on providing quotes and understood my requirements quickly.
Clare looked after my holiday enquiry from start to finish, answering all questions, speaking to both the hotel and airline to let them know we’d be travelling with a 6 month old baby. Just looking forward to the holiday now!
Must say my initial experience was not good, but it turned around. I booked a hotel with them via Tripadvisor, and paid a large hefty sum to them over the internet for this hotel, only to find out that the hotel booking wasn't confirmed but that they would get back to me within 48 hours. I did get my first call within that time, but it was just to say 'we'll call you tomorrow', which they didn't. I called several times the next 2 days getting no joy and getting quite worried until I happened to get travel agent Clare Murphy, who immediately took care of things and put me at ease. After then her communication was excellent, even contacting me via email on her days off to keep me up to date. It took 10 days to finally book everything, but we got a VERY decent saving compared to other hotel booking sites. If it wasn't for Clare I would have given less stars. If I had dealt with Clare from the start I think it would have been 5 stars.
Llewys Benbow took my initial enquiry and fully answered all my questions, he was helpful , courteous, and did everything he said he would do, and made me very comfortable booking with Destination 2 thanks for your help
I can only comment on the purchasing experience, as I have yet to go on holiday. The website was easy to navigate and the booking process I found to be quick and simple to do. The communication I have had regarding my booking has been good and all vouchers and information needed has been sent. All the instructions are clear. If the holiday experience is as good as the booking process I will happily recommend.
Kirsty was amazing at explaining the details. Super customer service skills.
Just arrived home from a weeks stay at the atlantis the palm dubai. What a amazing holiday, all booked online hassle free and payed in instalments. Would recommend destinations2 to anyone.
Gb205 all I can say is wow!! So easy to book with, great information on all aspects of holiday, very polite made to feel at ease will definitely use again thanks to Gemma lovely lady
very quick and good service very helpful staff and had first hand knowledge of the Hotel we were booking
Loved speaking to Kirsty at Destination 2. She was knowledgable about our destination and super enthusiastic. A pleasure to deal with!
Gemma Barnett was very attentive and listened to exactly my wants and needs from our initial conversation. Would highly recommend Gemma for all future bookings and have actually passed on her details to friends and family as her service was great. Thank you
Gemma was really helpful and put together a great two centre holiday, with just the accommodation and flights we wanted. A good price too :)
Outstanding customer service. Gamma was friendly very helpful and went out of her way to help me book my holiday. Thank you again
GB025 I booked a holiday with Gemma over the phone yesterday. She was extremely helpful and got me the best price possible. It was a really quick and easy service, thanks Gemma! Paul Greensides
This is the second time we have used Destination2. Both bookings where made with Nadine (NE137in) very professional and understanding. Nadine went out of her way to get us the best deal possible and we can't thank her enough. Will definitely be using the company again cannot recommend enough. Thanks again, Nikki & Family
NE137 you are the best! Excellent service and attention to detail. Would highly recommend NE137 for all your holiday needs. Thank you Imran
Sandra was helpful, polite and attentive to the detail of my booking. I will definitely book with Destination2 again and will ask for Sandra - Thanks you
Quick, efficient and helpful. A big thank you to Sandra for her help in enabling me to make the right choice of holiday. I recommend this Company.
Was looking for something different on a cheap budget, NE137 more than delivered. Flights around Thailand for a city and beach stay with my mate. At a great price too. Many thanks.
First time I have used Destination2 to book a holiday. Very good service. Took time to talk through the holiday. Good customer care service. NE137 was very obliging.
Phone for info & dealt with by Sandra.All enquiries answered so booked . All's been good so far.
Thanks to NE137 for her professional attitude and guidance when making our booking, ensuring we had the best deal and knew all the facts for our holiday
NE137 Nadine the travel consultant very helpful, customer friendly, cooperative, pleasant’
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