Gemma was very helpful and knowledgable. She was great at explaining everything and made booking easy with peace of mind If a refund was needed due to the current situation. I feel sad at the bad reviews recently for this company - people can’t expect instant refunds as this is an exceptional circumstances and no company has that amount of money laying around that allows them to issue instant refunds to every single customer without going bust. This is why companies are ATOL/ABTA protected - refunds will be given it just just take time! GB205
Gemma great person to arrange a holiday with 5 stars from me
Great what can I say Angel was so helpful ! No hard sell ! Explained the whole offer and nothing was to much trouble! Excellent deal will definitely be my first port of call in future
Very good service, explained details and changes due to covid, only one downside was response to calls was slow, and had to chase, but this could be due to the extreme pressures, during these times.
Due to COVID-19 I contacted Destination 2 with regards to changing holiday dates & resort from this year to next year. I spoke to a lady called Nadine - wow what a lovely experience it has been dealing with her, so helpful, understanding & polite in helping us to change dates. She’s a credit to Destination 2. Due to COVID-19 we have had 3 holidays cancelled all with other travel operators. I just wish they had all been as helpful As Destination 2 & Nadine. This is the first time we’ve dealt with Destination 2 & it won’t be the last. In these uncertain & difficult times Destination 2 have been a credit to the industry.
We dealt with Nadine Edwards who was very helpful and professional I would definitely recommend Destination 2 and will use them again Barry
Excellent professional service
Excellent service, Nadine managed to change our booking to next year with only a slight increase in price but with an upgrade in our room. Very happy
Kirsty Fox was very helpful and provided all the information I needed to make a swift decision on booking another holiday with Destination 2
Shauna was very knowledgeable, friendly and efficient
Quick and easy. Ask a few questions, got good answers and knowledge from Emily fair do's. Spot on. Definitely book again
Booked with Gemma this evening, she was very helpful and answered all my queries. Excellent service, thank you :)
Robert. Booked a hotel for Dubai and Llewys was very friendly and knowledgable. Haven’t booked with destination 2 before but based on my experience today, I’d book with them again.
Excellent service from emily she always replies to my emails or calls... we had our holiday in August cancelled so just rebooked for September with no issues, I will re book again in the future
Neil was a great help, answering any questions we had, and giving us his own personal thoughts on room choice as he had already stayed at the hotel previously. Would recommend highly, more important than anything else the price was the best we could find online anywhere, even doing it seperarely ourselves :)
Excellent service. Lewis was really friendly, helpful and knowledgeable. He made my booking an easy process!
NE137. I had great service and nadine was very friendly and helpful and made my booking so easy. Will recommend to use your company again
Excellent service and very helpful with the answers to my questions. GB205
Nadine was very helpful with booking my all inclusive holiday to the maldives. Very friendly & knowledgable :)
After pre booking my order on line, I felt I needed reassurance so contacted site, spoke to a young lady called Shauna, who was very helpful and completed my transaction and answering any little question I put forward, reassuring me all the way. Very pleased with service. Marie
Always excellent efficient service, Gemma and all the staff are always very accommodating. Thank you GB205
Matthew was very calm and considerate rebooking our holiday with limited flight options.
Fantastic experience with fantastic help from Grace. I would definitely use this company again as Grace made the booking experience clear and straightforward.
Matthew was very helpful and professional when we made our booking to Dubai. I would use him again in future.
We amended our booking due to COVID-19. Matthew was extremely helpful, His customer service was brilliant.
NE132, better known as Nadine, helped with moving our booking to next year and found us a slightly better deal. Would definitely recommend destination2 and Nadine for all your holiday needs.
I would like thank Kelly Bateman for her excellent service today. Answered all our questions in a polite and very professional manner in rebooking our dream holiday to Dubai after emirates holidays let us down for next year. Great price can’t wait to go
Nadine was friendly and very natural in her communication. Was also very happy to help and delve into things a little further.
Had to move my booking from this year to next and it was done quickly and efficiently! Nadine was great and really helpful on the phone.
Excellent service, had initial issues with email communications, However resorted to picking up the phone, very to resolve and rebook when done over the phone.
Had to rebook our Dubai June holiday (used some other company) by using Destination 2 for the first time as they currently have brilliant deals going on. Spoke to 'Llewys Benbow' who was very informative, honest and helpful. My advice is if you do find a deal on their website, give them a call as you get more information regarding room types etc. Dubai holiday rebooked for September and we will definetly use D2 again providing we have no issues!! 👍🏼😀
Hi Just wanted to say, Thank you to Kelly Bateman, for making our holiday booking seamless and stress free. Kelly took the time to give us different alternatives without pressurising us to make a booking.
Excellent Service. Cannot fault how Destination2 have handled the current Covid-19 situation. Grace has been amazing at helping us search and re book our family holiday for 2021. Also only agent to have Summer 2021 available to book for the Middle East. Thank You
Grace was extremely helpful and friendly. Sorted everything out quickly and efficiently. Thank you so much for your help! You've helped save our holiday!
Friendly, helpful and efficient service - and a good price too! (although £20 more than website stated)
A fast, stress free experience having my holiday to Dubai rebooked with Poppy. She was always quick to respond to any queries I had and even managed to find me better flights that would considerably reduce our transfer times, but still allow us to spend as time as we wanted in Dubai. Something I am very greatful for.
Quick efficient service from a knowledgeable advisor, Kirsty. Quickly worked out my requirements and suggested hotel options , location details etc Very easy process from start to finish.
Well what can I say Nadine has been brilliant once again going that extra mile to deliver excellent customer services. She definitely deserves her 5 stars . It is so nice to be able to talk to a person Rather than an automated message Which we got from the other company that we had booked our holiday with . So glad we found Destination2 will be using them again
Fantastic help in planning our holiday to the Maldives, very knowledgeable and managed to get us the accommodation we were after for a great deal :) Thank you very much to Nadine, we will definitely be using Destination2/Nadine for future bookings.
We were looking to change our holiday to Mexico, due to Coronavirus. We asked for it to be postponed for 1 year. We spoke to Shauna, and within a few days, came back to us with it all sorted. Brilliant service, thank you.
Nadine was very friendly and helpful. I felt that she went the extra mile to ensure that all our needs were met without the price increasing too much. Great experience Thank you 😊
Been very helpful and transparent through entire process, have been I regular contact and our rep Nadine was especially helpful in suggesting alternatives and helping us to rebook
Ref MM1887 Thanks Matt you have been a great help! We have booked our holiday to the Maldives for next year :)
Top notch. Best prices I could get and explained everything
Used Destination2 on a couple of occasions, after being worried about my pre booked holiday to Abu Dhabi this year, Grace took great care and excelled, ensuring to change our holiday to next year and giving me piece of mind. Appreciate the pressures for the travel industry currently, yet Grace kept to her word and sorted out the changes. Many thanks!
First time customer of this travel firm and very impressed. Nothing was too much trouble and knowledge of place and hotel made such a difference. Would not hesitate to recommend this first class business.
Excellent covid19 aftercare help to sort booking and really quick call back...Thanks Grace.
Kirsty changed my booking for no extra fee. Great customer service and a credit to the destination 2 team. Well done.
great service, had to change my trip in Ocotber to next year 2021 due to Covid, great help from Neil Latham, who changed my dates without a problem and even got it much cheaper!
Thanks Grace for your help to extend our booking. You very helpful and efficient.
Booking cancelled due to Covid 19 - Nadine rebooked my booking for next year with a longer stay & a little upgrade for the same price! No problems hassle free - fab service Thanks Nadine 👍
I had to change our reservation due to our flight schedule. Kirsty assisted me with what I needed done. After taking all my details she informed me she would call me back. Within an hour Kirsty had amended our booking, including shuttle. Excellent, hassle free service 😊
Emily was fantastic, couldn’t have been anymore helpful.
Grace was lovely so helpful thanks so much our hooneymoon we can’t wait to go x
Had a large booking of 20 people which was organised and booked speedily and efficiently by Grace who dealt with it exceptional and will highly recomend
Fantastic !! Under stressful situation we had to change our booking to next year. Destination2 got on to with no problems whatsoever. Everything was sorted within days , great service
Great help and communication from Gemma
Excellent service , great deal MM1887 Couldn’t have been more helpful Five stars!!!
Poppy was great help , I was offered A refund and also a chance to rebook My holiday. Really fast and efficient and answered any questions I had .
Holiday at Easter cancelled and equivalent holiday for the same time next year £1000 more! Neil checked out all the booking conditions, changed the airline and managed to get us our dream holiday for no extra cost. Great customer service.
Matthew Mitchell was great and really supportive in changing my families holiday to Thailand. This could have been a stressful process but he kept in touch regularly.
Lovely person helped us book our dream holiday thank you for all the info 😊
GB205 - Gemma was extremely helpful in ensuring we received the best service. Was also very informative with our queries, would highly recommend booking through destination2 again in future.
Great service from Kelly she was very efficient & explained the offer clearly would book again through this company :)
Contacted Destination2 today with concerns about my holiday in September, spoke with Gemma GB205 who was fantastic. She was really helpful and informative and moved my holiday without any issues. A great service and would definitely recommend.
Had a great no nonsense booking with Emily. She was brilliant on the phone and everything was easy. Thank you Emily.
Grace was absolutely amazing at sorting our holiday after having a 40th birthday holiday cancelled. She listened to all our requirements and exceeded our expectations. Never have i booked a holiday so efficiently. Thank you Grace. 😁
Our booking agent Grace was absolutely fantastic! Made this an easy, stress free booking of our holiday... Grace was polite, full of info & didn’t mind our thousands questions we asked 🤣🤣 Thank you so much Grace! Your an absolute star 🌟
Informative and reassuring, Grace was perfect in helping us book a family holiday and made the whole process of booking very easy. We would definitely come back again.
During the COVID 19 pandemic Kelly Bateman of destination 2 has kept us fully advised of what’s happening and has managed to get the dates we require to move our annual holiday to Dubai moved to 2021 Hopefully our holiday to Abu Dhabi later in the year that Kelly has arranged will hopefully go ahead Kelly Many thanks for all your help and would be happy to recommend Destination 2 Atomic anyone looking for a great holiday at competitive prices
In this new world we are living in , nothing rings true, the holidays we have to pay in advance for, knowing full well we are not going to take , is sole destroying, then up pops Kelly Bateman with her magical stick, and “boom” sorted, she has organised our group, we are all hopefully going to travel next year. No fancy talk, direct information, just what you need when you are feeling low!
Spoke with Lewyss . A great bloke with excellent customer service skills. Said he would look into our holiday and get back to me in 2 days but got back to me in 2 hours. Very happy to once again book our holiday with them. Thanks to Lewyss. Definitely recommend, always receive great service with Destination2
We just booked a holiday to Punta Cana in May 2021, Gemma was extremely helpful and knowledgeable. Would highly recommend booking with Destination2. Thank you.
Absolutely fantastic experience booking a holiday with Nadine. Great prices and such a lovely person to deal with. Thank you very much
We were beginning to get a bit concerned as we tried to contact D2 on a number of occasions to no avail, However and out of the blue Gemma from D2 phoned us(I like that) and sorted the problem out for us, She was She was personable, understanding, patient and fully met our expectations It is so much easier when you can actually talk to a helpful human being on the end of the phone So thanks Gemma
What a fantastic company to deal with. The travel agent NE137 couldn't do enough for us. It took some time in getting what we needed as We changed our minds several times but got a brilliant package deal in the end. Big thank you to Nadine. Will be booking with her again for sure.
Well what a fantastic sales agent (Grace Brown) is down to earth, honest and so friendly she make the whole experience in buying a holiday fantastic thanks grace
Was a really easy experience booking with Destination2, Shauna made it quick and simple for me and I’ll definitely be returning to book with this company again. Thankyou!
Nadine was great and helped us through the rebooking process in finding us a great deal. Nice and simple, well done.
Spoke with Kirsty to book our family Christmas holiday. She was helpful, knew the hotel we wanted to go to and the different packages on offer and got us a slightly lower price to their quote on the website. Easy, straight forward and efficient.
Thank you so much for the agent booking my holiday To Dubai! She was so helpful and professional I could not recommend her any more, she got us such a great deal for my birthday and I could not be any happier thank you to her I am going to have the best birthday! I could not recommend her anymore to everyone please give her a call if you ever need to book a holiday! With grace brown
Neil, was very polite and friendly, as well as efficient. Thank you.
I recently booked a holiday with Destination 2. Gemma Barton, the representative l spoke to was lovely, very efficient and friendly. Also she offered to inform our hotel of our special dietary requirements and the fact that we will be celebrating a special anniversary. I felt my holiday booking was in safe hands, which is what we all need with so much uncertainty at the moment.
Found out that our holiday resort in the Maldives wasn't going to happen as they were still shut! Step in Kirsty from D2 who did some brilliant work for us and now we have rebooked at a slightly later date without any fuss and got it at a better price! Well done and thank you Kirsty!
Just booked a holiday to Dubai- Angel was so helpful and full of advice and knowledge
Thanks so much to Grace for her excellent customer service, patience and advice on our booking to Lux South Ari Atoll in the Maldives. She knows her product very well and at all times came across in a very professional manner. Thanks Grace, now the countdown begins!!
Thank you for your patience whilst sorting out our family holiday 2021. I know I am hard to please but Kirsty Fox provided me with an excellent service. I would never book through another travel company this is my second time with them and everything is perfect. Thank you Kirsty for your hard work and effort
Excellent hassle free service. Thanks to Shauna, Matt and Gemma who helped and made my booking easy.
Lovely staff very helpful
After our Maldives trip was cancelled Matt ensured we got the whole thing rescheduled for just after our rescheduled wedding at the end of the year. Extremely helpful and professional
A first time booking with destination 2 customer service excellent , non hassle booking would recommend to friends, dealt with Gemma, great communication and information regarding our booking first class customer service.
I wanted to amend my booking and was lucky that Grace Brown answered my call. Nothing was a problem for Grace and she managed to amend my booking without issue and kept me informed throughout the day. Excellent customer service, thanks
This was a revised booking for Maldives holiday cancelled due to Covid 19. This was made easy by Grace who was efficient, helpful and very friendly.
Got a cheaper quote from them, correspondence of details sent over very quick, very professional.
I don’t usually write reviews however I felt compelled to write my review for Destination2 after having a great experience rebooking my holiday. Everyone is quick to complain and leave bad feedback after a poor experience so I felt it necessary to write something. The gentleman dealing with my case was Matt(MM1887) and was helpful throughout. Naturally due to COVID-19 we were unwillingly to go through with our holiday booking to Dubai in August and despite the fact that neither the flights nor the hotel booking had been cancelled by the relevant companies, Destination2 were more than helpful and happy to accommodate us and reschedule our holiday for the following year. Reading all the negative experiences of other people with various companies, I was extremely pessimistic and was sure that I’d lose some, if not all, of my money that I had paid. However, it was simple and straightforward with absolutely no hassle at all. I can’t recommend this company enough as they have now got me as a continuous customer. Again, my thanks go to Matt for his help in this regard.
Had to rebook hotels in Dubai from this year to next. Dealt with Llewys (LB1895) who really went the extra mile to ensure we got what we wanted. We actually paid a little less in the end. Really happy with the outcome and would recommend Destination2 and Llewys to anyone.
Just booked my holiday for 2021 with Destination2 and Angel was absolutely fabulous, he couldn't have been more helpful, what a pleasure. Made everything very easy and phoned me back within the time line stated. Fantasticles Angle, thank you so much x
Hi We booked our holiday using Matt. What a nice man excellent service. So helpful, even suggesting things we hadn’t thought of. Will definitely use him again.
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