Middle East Travel Update

• Package Holiday Bookings: We are now contacting customers due to travel up to and including 31 May 2026 to advise of their options.
• Accommodation Only: Bookings from the 16 March – 28 May 2026 have been issued with a credit voucher if applicable via email with instructions on how to use it.
  Check-in dates from 29 - 31 May 2026 continue to be monitored and we will be in touch via email by the 28 May 2026.
• Refunds:
  
• Package Holidays: If you are entitled to a full refund, our team are working hard to process this for you. Due to the unprecedented volume of bookings affected, refunds can take longer than usual to process.
• Accommodation only: If you have been in touch, our dedicated team will respond via email regarding your options.
• You do not need to contact us. We are processing these automatically in departure date order.
• Chargeback: If you have raised either via a chargeback or a Section 75 claim via your card provider, we are unable to review or discuss any potential refunds on our side due to the intervention through the card issuer.

Departing 01 June onwards

• Status: Monitoring
  Flights further in the future are currently expected to proceed as scheduled. We continue to monitor airline policies and will be in touch if your booking is affected.
• Changes & Fees:
  If you wish to amend, please see the instructions at the bottom of this page.
  There is no need to act or contact us. We will be in touch with plenty of notice if anything changes with your holiday.

• Status: Unaffected.
  Travel to Turkey, Cyprus and Egypt is currently unaffected by regional airspace closures.
• Changes & fees: We cannot offer clear guidance as each booking will be different depending on the airline, hotel and other elements of the booking. Cancellation and amendments vary widely. If you wish to discuss your options, please give us a call on 01244 957868 and select option 2.
• Action: Head to the airport as your holiday is going ahead as planned. We continue to monitor FCDO advice to ensure your stay remains safe.

• Status: We are monitoring these flights. We are actively contacting all our customers with affected flights to discuss their options.
• Action: You do not need to contact us.

Your safety is our number one priority. We recommend taking the following immediate steps:

• Register with the FCDO: Visit gov.uk to register your presence. This ensures you receive direct updates and crisis guidance from the UK government.
• Monitor Your Flight: Check your airline’s official website regularly for the latest status of your return flight. If your flight is cancelled, you do not need to contact us. Our team will contact you once a repatriation flight has been arranged.
• Stay Informed via Your Hotel: Keep in touch with your hotel reception team; they receive real-time updates from local authorities and airlines.
• Check with your Insurance provider: Before travel, please be aware of your insurance policy so that you know what cover you have.