Xperience Kiroseiz Parkland

Dan H

This resort truly lived up to its 5‑star rating. The property is modern, with plenty of pools, diverse dining options, and service that sets the standard. What stood out most was the exceptional staff. Special thanks to Asraf, who kept drinks flowing by the pool all day and never let my glass stay empty. The two bartenders near the lobby were equally attentive, and the catering team ensured the buffets and dining areas ran smoothly and efficiently. The spa was another highlight, offering a wide range of massages inspired by traditions from around the world, along with access to a steam room and sauna. Food options were outstanding, with something for everyone — from vegetarian and vegan dishes to kid‑friendly meals. If I had to mention one drawback, it would be that the room felt slightly dated and could benefit from a refresh and a touch of paint. That said, this was a minor issue compared to the overall experience. Verdict: Zero complaints beyond the room décor. Highly recommend this resort for anyone seeking a luxurious, well‑serviced getaway.

Tricia Hodgson

Me and My family had a great time at this hotel. The rooms were so clean and the atmosphere overall was great. The animation team was amazing. Especially Emily and lily, they always got us involved. Lily took us to hard rock and we had a great time. The atmosphere was incredible. The best day of our holiday.

Caff Fernandes

It was very bad experience this time with easyjet holidays, the hotel xperience kiroseiz premier/Parkland should really really improve their standards of service if they are welcoming guests from UK. Very poor service, staff was so rude, no politeness, no smiles and no apology. Worst place. Buffet wasn't that great repeated dishes. Kids ended up getting food poisoning. Room need a big time maintenance, our shower drain was blocked since day one even after complaining multiple times to the reception no one came to fix it, so was air conditioning not working same story with that as well. Reception staff was so rude never helped with any queries, and FO cashier Samuel was the worst, always denied to do anything, he would always say come after 4-5 hours, so that he could push it to late shift. To my surprise guest relation Madonna also need to improve her communication she is not emphatic at all. The STAR of the hotel is guest relation Caroline she is the only person who really knows to give a well deserved standard service. F&B team Ahmed and Ashraf and whole team of waiters they were smiling the only place were we felt welcome. Both Ahmed and Ashraf were very good with the kids. And there one chef who always greet in spite of the language barrier every day how would learn some words of English. Couldn't get his name but his the one who stands behind the main buffet in atrium restaurant. Overall I would rate this place only 2 star one for Caroline and 1 F&B team.

Kirsty Whiting

Me and my family had a great time at this hotel. The staff were incredible and the animation was amazing. The food was great and the rooms were so clean. We went to Hard Rock Cafe with lily and we had the most incredible time. I 100% recommend doing the hard rock with the family and friends as it was the best night of our holiday. Lily was amazing our whole holiday and included us in everything. 10/10 stay and would come again.

Emma ryder

Excellent experience. The staff are very friendly and helpful The pools are clean and spotless. Rooms have plenty of space I will definitely come again.