Xperience Kiroseiz Parkland

İsmail Akyürek

the location of the hotel is good. the food is good the rooms are clean and the cleaners are nice the activities are good with the animation but we would like much more events. the tv in the room needs netflix/youtube the hotel is a good value of money

Николай Марченко

If you want to ruin your vacation, welcome to this hotel. There are no complaints about the food, that's the only thing. The rest is terrible. The room is only a 5-star in name. Cleaning is not done. You have to constantly call and ask the staff to clean the room. The air conditioning did not work, it took 2 days to turn on the cooling and heating. At night in the room in winter + 17. Everything was much better a year ago. I left at night, asked for a lunch box to take with me, they said they would make it and bring it to the room, but this was also not done. I forgot my room card in the restaurant, asked all the staff, they did not find it, a fine of 10 €. And the fact that there is no cleaning and the air conditioning does not work is normal, no one cares. The German tour operator Check 24 ignores this situation and was unable to help. I do not recommend this hotel!!!

Zain Syed

Very welcoming people. Lovely rooms and service, food is unreal. Hotel is beautiful. Mina Akram, Amir, Albert are my favourite by far. Lovely people. Just be careful of the animators! Some of them aren’t as they seem…

Nicolas Monteyne

Ivwould not recommend this place. Positive: - nice rooms, good cleaning - nice swimming pool with aguavpark (slides) - Friendly waiters Negative: - food in restaurants is not good and mostly cold - animation is poor - no/limited snacks during the day - the last day, check out is at 12 but you do not get any food or drinks anymore after 12. Crazy. We arrived the first day at 2 am and didn't eat or drink that dsy

Dora Abdelmalik

Honestly, this is one of the worst resorts I have ever stayed at. I have never experienced such blatant discrimination and disrespect in my life. The staff are incredibly rude, even towards their own community, and their behaviour is completely unacceptable. Female guests are specifically targeted and treated unfairly, simply for showing some skin. Instead of making guests feel welcome, staff make them feel uncomfortable, judged, and singled out. It creates an unsafe and hostile environment that no resort should ever allow. The service is absolutely horrible and clearly discriminatory toward certain races. Staff will look you straight in the eye when you ask for assistance and then completely ignore you. When these issues were raised with management, the resort manager repeatedly dismissed everything as “just a misunderstanding” and showed no interest in resolving any concerns. He had no issue with us leaving rather than addressing the problems. On top of this, the food especially the desserts is terrible and far below acceptable standards for a resort claiming to be five-star. This place desperately needs better management, proper staff training, and a complete overhaul of its service standards. I would strongly advise people to avoid this resort if they expect respect, fairness, or even basic hospitality.