Xperience Kiroseiz Parkland

wojcuech kaluza

BADD EXPERIENCE I don't even know where to start. After 20 years of traveling, this hotel was the absolute worst experience for my family (two adults and two children, 15 and 12). The front desk staff were incredibly arrogant, and the higher the level, the worse it got. If you're not a local, they always say, "I'm sorry, but we can't help you." After two days, our entire family had food poisoning. The food was awful, with repeated, very small portions served by the staff. Never in my life, even in a three-star hotel, was it so dirty. The pool water was constantly unfiltered, and sunscreen was floating on the surface. The alcohol was awful, the cheapest, and the portions were very limited. Even after midnight they charge you for drink $5, soft drinks $1, and 100% juice at breakfast was $2. There were no snacks during the day, just leftovers from breakfast. The entire facility was very dilapidated and required a complete renovation. I could go on and on, this hotel deserves a maximum of 3 stars, people, don't waste your hard-earned money.

Richard Dilley

Nice hotel, great staff. Really nice service. Cleaners in room could be better but that might just be our cleaner as no one else seems to have an issue. Lovely pool, great entertainment. Especially the entertainment team who have been brilliant with our kids. Really nice hotel

Володя

My partner and I spent our vacation at this hotel and were genuinely impressed by the overall experience. The room was spacious, well-kept, and cleaned regularly — everything we needed for a comfortable and relaxing stay was there. The pool area quickly became one of our favorite spots. It was clean, with plenty of loungers, and had a lively yet laid-back vibe. Throughout the day, the animation team kept the energy up with fun activities and games — they’re full of enthusiasm and make it easy to join in. In the evening, we were treated to fantastic shows — different themes every night, with great performances and a vibrant atmosphere. After the shows, the fun didn’t stop — the DJ kept the party going with great music and a mix that suited all tastes. The bartenders also deserve a special mention — friendly, fast, and skilled at what they do. Every drink was served with a smile and tasted great. From check-in to check-out, the reception staff were professional and helpful, always ready to answer questions or assist with anything we needed. Overall, it was a wonderful couples' getaway. The hotel strikes a great balance between relaxation and entertainment. We had a memorable time and would gladly return!

Official Merks

Really enjoyed my holiday at this hotel. The staff are also lovely and the great service. The entertainment team especially have been amazing. They’re also friendly and I get us involved in everything. We really enjoyed the cocktail games and the trip to hard rock with them. They definitely made a holiday. The place here is really good. The pools are large and there’s lots to do during the day.

Lucas

Nice hotel really enjoyed our holiday. The entertainment team are absolutely amazing here. They’re also friendly the karaoke is fun and there’s lots to do during the day.