Xenios Anastasia Resort and Spa

Raul

For a 5-star hotel I expect a different experience. The advertising on their website is not real. Maybe it was in the past. At check-in we had to pay an "environmental fee (75 euros)". After I pre-paid (months ago) the whole vacation, I have to pay more. But you find out this only when you reach there. Room: The room was smelling of smoke. The double bed is actually 2 beds stick together with a big edge between them. Not enough power sockets. We had only one usable power socket for charging and usage of our devices. Bathroom: One night happened to find a cockroach in bathroom. The bath tube is under every critique. Black spots (mold), shower tap and head looks like are almost broken. The panel is not stopping the water from leaking on the floor. No activity for kids, even if they promise on their website. The food and the drinks were good, at least what I consumed. The personal was friendly. But the reception interaction less pleasant. The pool was good, but it was kind annoying with the shadow because the umbrellas were not well positioned, so I had to move the seat every hour. The beach, is not very convenient. The beach is starting with ground with olive trees (for shadow) and seats, which is kinda nice. Then is followed by an abrupt edge and then it starts the actual beach, which makes impossible to leave your kids free in the water, because you can't see them. The beach itself is thin and with rocks (I knew about this). Only a very small area is rock free.

Anelia Veleva

The rooms are old. We had bugs-cocroaches and i have phobia....The services are not what was in their website. They were promising animator for kids. And also program for kids. The room was never working. My kid was bored. Besides staying in pool what ahe could do. I had to give her phone... The room was smelling of cigarttes. Towels was changing everyday but one of the day they were black with something. We were prepared for nosand beach but there was no beach. Only shadow provide from olive trees. And we should go down the sea with stairs. How am i suposed to live my 6 y old kid in water only by watching it. Im not seeing her. Drinks from bar was free but idk what water they were using since i needed to go to toilet triple time more. You can visit the hotel but for difrent price.

Robyn Angelidis

We arrived late into the evening on our first day, and were provided with a room close by the reception which was small but adequate, the only disappointment was they gave us twin room rather than double , despite us being married Shocking that Tui, expect you to specify this! The wonderful staff, did everything they could within 24 hours to provide us with a double bed in a different room I much preferred our original room but we asked and the very kind staff did what they could so we could be comfortable l. The hotel is perfectly situated on the coast with many different beaches to enjoy, if you have a car this is easier! We stayed half board and we were very delighted with the quality of the food everyday, the chef and restaurant staff work extremely hard to keep everyone happy! Thank you to everyone we really enjoyed our stay!

Ana Beselica

We stayed for 5 nights and overall, the experience was a bit underwhelming. The all-inclusive package only lasted until 23:00, so if you wanted a drink after that (even just at 23:30), you had to pay extra. What was more disappointing is that we were only given one bottle of water in the minibar for the entire stay. Every time we wanted water, we had to walk to the pool bar for a glass—or pay for a bottle, which doesn’t feel very “all-inclusive.” The beach area also left much to be desired. There were no umbrellas, just some uncomfortable beds placed in the shade of olive trees. Also, there’s no sand, which may be a downside for beach lovers. On the positive side, the staff were absolutely amazing—very kind and helpful throughout our stay.

Natka Jankova Alagjozovska

A really nice hotel, offering enchanting landscapes. They serve really good variety of food. The pool is great also the pool par. On weekends they organize a Greek night which is really good. The only minus is the beach...maybe something should be done to improve it. Everything else is perfect!