Wyndham Residences Kusadasi Golf & Spa

kym mellott

Great holiday, really friendly and helpful staff all round. Late night food too which was a bonus, there was a big variety of food and the pizza was 5*! The only slight negative was the location, walking isn't really an option, but they have taxis on site so getting to the nearest town is easily accessible. The apartment was great, the room was great really spacious and there were great views. The private beach section was really good, drinks and food available and transport to and from.

Ram Raithatha

A Complete Letdown – Will Never Return Our experience at Unique Residents Hotel Golf & Spa was truly disappointing. We arrived late at 11 PM, exhausted from a long flight, only to find that the hotel had made a mess of our room reservations. The check-in process was unnecessarily complicated, and we were left waiting. Once we finally got into our room, it was obvious the room hadn’t been cleaned. There were multiple issues: broken toilets, no hot water in the shower, curtains that were falling off, and a kettle that didn’t work. In the so-called “superior suite,” the washing machine didn’t work, and when we mentioned it, the staff’s response was a shrug and “It is what it is.” The staff was incredibly rude and unprofessional. They lied to us about room availability and cleaning schedules, and when we complained, they laughed at us. We were made to feel completely unwelcome. The food was terrible, with a very limited selection. When we asked about vegetarian options, the response was a dismissive, “Just have a salad.” Even the plates were dirty and greasy. When we booked activities through the hotel, we were told to pay in cash, even though they had a card machine—likely to benefit middlemen. Pickup and drop-off times were always delayed, and we were left waiting for long periods without any communication from the hotel. Service was basically nonexistent. We had to carry our own luggage up steep hills, and when we needed towels or water, we were told to go to reception ourselves. The staff even asked us to help them set up a sofa bed in our room. It was beyond frustrating.

Larisa Jones

Incredible staff that are so friendly and happy to help with any problem! Location is tucked away in the mountains and has beautiful scenery over the valley or out towards sea. Staff are happy to chat and the taxi service takes you outside of the resort for reasonable prices too! I recommend for a relaxed holiday. We emailed ahead to get a room on a lower floor (medical issue in the party) and they were happy to accommodate as well! Just a warning though, the resort is on a mountain, be aware there’s a lot of slopes and hills to climb up lol

akash sharma

Avoid This Hotel at All Costs I would strongly recommend avoiding this hotel. After arriving exhausted at 11 PM, we were greeted with disorganisation—our rooms had been mixed up, creating unnecessary delays and stress. The rooms we were eventually given were dirty and run-down. The shower had no hot water, the toilets didn’t flush properly, and basic appliances like the kettle were out of order. In our suite, the washing machine didn’t work and staff offered no solution besides a dismissive response. We were appalled by how rude and unhelpful the staff were. They misled us multiple times and made jokes at our expense when we raised genuine concerns. Food options were severely lacking. When we asked if there were vegetarian meals, they smirked and told us to eat salad. Even worse, the dishes being served on were clearly not washed properly. Excursions booked through the hotel were chaotic. They insisted on cash payments and provided little to no information about the schedules. Pickup times were always late and coordination was poor compared to third-party tours we booked later. Even basic services like room service, towel delivery, and luggage assistance were ignored. We were forced to carry our bags up steep hills ourselves and collect our own supplies. One staff member even asked us to help him make the bed we had requested in advance.

Retro Detail

Disastrous Stay Completely Let Down! From the second we arrived late at night around 11 PM, things began going downhill. Our room booking was mishandled, resulting in a frustrating and confusing check-in process. When we finally entered our rooms, we were shocked to find them unclean and poorly maintained. There were numerous problems—broken toilets, cold water in the showers, non-working kettles, and hanging curtains. The washing machine in our "superior suite" didn’t function, and when we asked for assistance, the staff simply shrugged it off with, “It is what it is.” The staff were dismissive and unprofessional, often giving us false information and mocking our concerns instead of helping. Their attitude was nothing short of disrespectful. The food was another major letdown—minimal options and no consideration for dietary needs. When we inquired about vegetarian meals, we were laughed at and told to eat salad. Even the dishes weren’t properly cleaned and looked greasy. Activity bookings were handled poorly. We were asked to pay cash even though they had card machines—clearly a setup to pass money through intermediaries. Transport was consistently late, and there was no communication before or after the excursions. Basic hotel services like help with luggage or room service were non-existent. We were told to come collect essentials like towels and water ourselves, and even had to assist a staff member in assembling a sofa bed we had requested earlier.