Waldorf Astoria Lusail, Doha

Stephanie

The customer service here is so great. Our room attendants NAVEEN and ASHIK has been amazing as our room is always done on time, clean, and refreshed with supplies. The room is beautiful, the view is amazing, and the amenities are top notch. The morning buffet is also very good. With many choices, great cooks, and amazing service. There is a sense of security from the moment you enter. I absolutely loved my stay. Thanks to my travel agency @StarSoiree for another fantastic destination and great choice in accomdations.

Jörgen Steffansson

I had an amazing experience at the Waldorf Astoria Lusail in Doha! From the moment I arrived, the service was absolutely outstanding. The staff went above and beyond to make my stay comfortable and memorable. A special thanks to Naveen, Kajal and Yasim, who truly stood out with their exceptional hospitality. They were professional, warm, and attentive to every detail — always ready with a smile and eager to help with anything I needed. Their personal touch made all the difference and really elevated my stay. The hotel itself is stunning — elegant interiors, beautiful views, and top-class amenities. But what truly sets it apart is the incredible team that makes every guest feel genuinely valued. Highly recommend this hotel for anyone visiting Doha — I’ll definitely be returning!

Sumeya Moosa

An absolutely gorgeous hotel. Lovely food and service from all. Not enough water slides to entertain the older children but they still enjoyed themselves nonetheless. An impeccable service frm David and Charlie at the beach. They couldn't be more friendlier and helpful. Brilliant guys. Ben at Valet, an absolute legend. These guys are a credit to you!

Osman Ali

I stayed at the Waldorf Astoria for one week in October 2025, and everything about my experience was absolutely outstanding from start to finish. From the moment I arrived, the service was warm, professional, and efficient, setting the tone for a truly luxurious stay. The room was incredible — beautifully designed, spacious, and maintained to the highest standards with a gorgeous view. Housekeeping did an excellent job every day, ensuring everything was spotless and perfectly arranged. Breakfast each morning was a highlight, with a wide variety of delicious options and impeccable presentation. The staff were friendly and attentive, making sure every detail was perfect. The pool area was another standout feature. The pool staff were extremely attentive and professional, creating a safe and relaxing environment throughout the day. A few members of staff (of whom I managed to note names) went above and beyond to make our stay even more memorable. Wasim from the valet team was exceptional, he went out of his way to collect an item we had accidentally left behind in the room after we had already checked out and sitting in the taxi. Kevin, also from the valet team gave us some great tips when we visiting pearl island. Ratesh at the front desk was very friendly and helpful throughout our stay, and Angelika from housekeeping made a lovely gesture by giving my daughter a bookmark with a lovely note after noticing how much she enjoyed reading. Those personal touches truly set the Waldorf Astoria apart. Overall, my stay exceeded all expectations. The combination of comfort, cleanliness, outstanding food, and exceptional service makes the Waldorf Astoria a hotel I would return to in a heartbeat. Highly recommended for anyone seeking a truly five-star experience.

Annelie S

We had an absolutely wonderful stay at the hotel! Every single member of the team—each in their specific position—provided exceptional service from start to finish. Their friendliness, professionalism, and constant attention made us feel incredibly well cared for. It was clear that everyone gave their best to make our vacation truly special. The employer of these employees should know what an outstanding team they have. Thanks to their dedication, we felt at home and thoroughly enjoyed every moment of our stay. We can only recommend this hotel and its amazing staff. It was a fantastic experience from beginning to end! Special Thanks A heartfelt thank-you to the following team members for their outstanding service and kindness during our stay: # Naveen and Kajal – Room Service 🛋️ # Jhona – Breakfast Service ☕️ # Hassan – Surf Instructor 🏄‍♂️ # Anjan and Marwan - Dinner Service 🍽️ And a special greeting to the lifeguards and to my volleyball friend from Kenya – thank you all! Nico, Annelie and Kids